List of Hilton OnQ PMS Customers
Alphanso Tech
1107, RK Prime, Nana Mava Circle, 150 Feet Ring Rd,,
Rajkot, 360005,
India
Rajkot, 360005,
India
n/a
Professional Services
30
$2M
Since 2010, our global team of researchers has been studying Hilton OnQ PMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hilton OnQ PMS for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hilton OnQ PMS for Real Estate Property Management include: Atrium Hospitality, a United States based Leisure and Hospitality organisation with 8000 employees and revenues of $2.00 billion, General Hotels Corporation, a United States based Leisure and Hospitality organisation with 1250 employees and revenues of $250.0 million, Hilton Manila, a Philippines based Leisure and Hospitality organisation with 450 employees and revenues of $100.0 million, Hilton Pattaya, a Thailand based Leisure and Hospitality organisation with 200 employees and revenues of $70.0 million, Hotel Roanoke & Conference Center, Curio Collection by Hilton, a United States based Leisure and Hospitality organisation with 300 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Hilton OnQ PMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hilton OnQ PMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Atrium Hospitality | Leisure and Hospitality | 8000 | $2.0B | United States | Alphanso Tech | Hilton OnQ PMS | Real Estate Property Management | 2016 | n/a |
In 2016, Atrium Hospitality implemented Hilton OnQ PMS. The Hilton OnQ PMS was deployed across Atrium properties as part of the company Real Estate Property Management footprint to centralize front office posting, tax handling, and city ledger controls.
Configuration work focused on property-level fiscal controls and revenue posting. Staff programmed the OnQ PMS system to ensure correct tax rates and charge codes and to enforce consistent revenue posting guidelines. Daily income audit processes were operationalized, with verification of credits, revenue reversals, service recoveries and cash variances tracked as part of routine front desk and accounting reconciliations.
The implementation operated alongside a set of accounting and procurement systems that were explicitly used by Atrium. OnQ postings and front office controls were coordinated with Profit Sage for daily income audit tracking, with accrual and reclass journal entries recorded in M3 Acknowledge and Sage 300 accounting software. Accounts payable and expense workflows were managed through Birchstreet purchase order and declining checkbook tooling, and corporate AP procedures were supported with vendor Metriq for outsourced AP processes and credit card chargeback handling.
Governance and operational rollout included training of department heads and property accounting teams, travel by central accounting staff to assist onsite directors, and establishment of city ledger collection procedures. Process controls extended to daily cashier verification versus the general ledger and ongoing monthly expense forecasting and budget advisory to general managers. Atrium documented collection targets and operational standards to maintain receivable discipline across properties, an outcome explicitly tied to achieving no accounts over 30 days past due at month end.
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DoubleTree by Hilton Hotel Cleveland - Independence | Leisure and Hospitality | 20 | $2M | United States | Alphanso Tech | Hilton OnQ PMS | Real Estate Property Management | 2016 | n/a |
In 2016, DoubleTree by Hilton Hotel Cleveland - Independence implemented Hilton OnQ PMS in the Real Estate Property Management category. The deployment operated at the property level supporting a 194 room full service hotel and centralized day to day accounting and human resources operations under a Controller/HR Manager responsible for payroll and accounting during 2016.
Hilton OnQ PMS was used for core property management capabilities including reservations, front desk operations, guest profile management, billing workflows, and operational functions such as income audit and cash deposit tracking. The property operated OnQ alongside Paychex PR for biweekly payroll processing and M3 accounts payable for vendor and invoice workflows, aligning property PMS recordkeeping with payroll and accounts payable activities.
Operational scope included accounting, accounts receivable, accounts payable, income audit, payroll, and HR functions including workers compensation, with monthly P&L critique prepared for ownership calls. Governance was centered on a monthly close process and compilation of reports to remit to the corporate office, while a rolling 90 day forecast was maintained by the Controller, positioning Hilton OnQ PMS as the central transactional record for property reporting and owner review.
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Doubletree Minneapolis South | Leisure and Hospitality | 50 | $3M | United States | Alphanso Tech | Hilton OnQ PMS | Real Estate Property Management | 2017 | n/a |
In 2017, Doubletree Minneapolis South implemented Hilton OnQ PMS as its Real Estate Property Management system to centralize property accounting and front office operations. The deployment was property level, focused on embedding the Hilton OnQ PMS in finance and operations workflows used by the General Manager, the property finance team, and department heads.
The implementation emphasized standard Real Estate Property Management capabilities, configured for guest ledger and cashiering, reservations and front desk operations, housekeeping status and room inventory, group and transient management, rate control, and property-level financial posting and reporting. Configuration work included mapping month end reporting, forecast upload processes into the accounting workflow, and supporting journal entry and bank reconciliation routines that align with the hotel accounting manager responsibilities.
Operational coverage was explicitly centered on the Finance Department with coordination across the General Manager and department managers, and ongoing interaction with corporate accounting staff for audit recommendations and financial reviews. The Hilton OnQ PMS was provisioned to support accounts receivable and accounts payable oversight, weekly aging reviews, cash handling procedures, and treasury reporting processes executed at the property.
Governance and process changes focused on tightening internal controls and standard operating procedures related to cash and credit card deposits, bank reconciliations, inventory counts for month end, and training for operational teams on financial reports and controls. Rollout included property level user training and procedural alignment with corporate accounting to ensure the accounting manager could perform forecast uploads, month end close tasks, and deliver required tax reporting packages.
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Embassy Suites by Hilton Atlanta Alpharetta | Leisure and Hospitality | 20 | $2M | United States | Alphanso Tech | Hilton OnQ PMS | Real Estate Property Management | 2018 | n/a |
In 2018, Embassy Suites by Hilton Atlanta Alpharetta deployed Hilton OnQ PMS within the Real Estate Property Management category. The implementation supported a single-property hotel in the United States with about 20 employees, consolidating front office, finance, and HR workflows under the hotel Controller and Director of Human Resources.
Hilton OnQ PMS was configured to support core property management workflows including reservations, front desk operations, guest ledger maintenance, advanced deposit handling, and daily revenue capture. The Controller used Hilton OnQ PMS to reconcile the guest ledger and advanced deposit ledgers daily to the income journal, and to prepare and distribute daily, weekly, and monthly financial and labor reports for management and operations.
The deployment integrated explicitly with M3 for financial consolidation and reporting, with payroll processed through ADP, and with Micros for point of sale transaction capture, enabling transactional and payroll data flows across systems. Financial information was migrated into M3 as part of the post-implementation accounting workflow, and monthly bank and balance sheet reconciliations were coordinated with the Corporate Controller to ensure documented balances and researched variances.
Operational coverage centered on the hotel finance function, revenue management, and operational teams, with the Controller overseeing accounts receivable, accounts payable, auditing, payroll, and general accounting workflows tied into Hilton OnQ PMS. Governance and process controls included daily reconciliation routines, maintenance of contract and tax records, payroll setup and garnishment processing, worker compensation monitoring, and regular report distribution to management and operational stakeholders.
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Embassy Suites by Hilton Salt Lake West Valley City | Leisure and Hospitality | 25 | $2M | United States | Alphanso Tech | Hilton OnQ PMS | Real Estate Property Management | 2016 | n/a |
In 2016, Embassy Suites by Hilton Salt Lake West Valley City implemented Hilton OnQ PMS as its Real Estate Property Management solution, with Alphanso Tech listed as the vendor. The deployment targeted a single 25 employee hotel property in the United States and was provisioned to support core hotel operations across front office, housekeeping, sales, and accounting functions.
Hilton OnQ PMS was configured to manage guest service workflows including guest check in and check out, folio and payment posting, departure folio preparation, and nightly account close activities. The implementation emphasized front desk transaction processing and folio management, while enabling housekeeping coordination and accounting notation workflows consistent with property management operational terminology.
The implementation included an explicit integration point for accounting documentation with M3, where nightly closes and departure folios were documented and notated, linking Hilton OnQ PMS transactional records to the property accounting stream. Operational governance was organized around front office ownership of guest-facing processes and accounting ownership of daily close and ledger notation, with cross-functional coordination between management, sales, housekeeping, and accounting teams.
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Leisure and Hospitality | 100 | $7M | United States | Alphanso Tech | Hilton OnQ PMS | Real Estate Property Management | 2016 | n/a |
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Leisure and Hospitality | 1250 | $250M | United States | Alphanso Tech | Hilton OnQ PMS | Real Estate Property Management | 2022 | n/a |
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Leisure and Hospitality | 20 | $3M | United States | Alphanso Tech | Hilton OnQ PMS | Real Estate Property Management | 2014 | n/a |
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Leisure and Hospitality | 70 | $10M | United States | Alphanso Tech | Hilton OnQ PMS | Real Estate Property Management | 2019 | n/a |
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Leisure and Hospitality | 50 | $5M | United States | Alphanso Tech | Hilton OnQ PMS | Real Estate Property Management | 2017 | n/a |
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Showing 1 to 10 of 18 entries
Buyer Intent: Companies Evaluating Hilton OnQ PMS
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Hilton OnQ PMS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Hilton OnQ PMS for Real Estate Property Management include:
- Betech, a United Kingdom based Construction and Real Estate organization with 30 Employees
- Lead Edge Capital, a United States based Banking and Financial Services company with 90 Employees
- Hotelschool The Hague, a Netherlands based Education organization with 300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Betech | Construction and Real Estate | 30 | $3M | United Kingdom | 2026-03-26 |
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Hilton | Leisure and Hospitality | 178000 | $11.2B | United States | 2026-03-12 |
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Lead Edge Capital | Banking and Financial Services | 90 | $50M | United States | 2026-01-06 |
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Education | 300 | $50M | Netherlands | 2025-05-22 |
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Non Profit | 10 | $2M | United States | 2025-05-19 |
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Consumer Packaged Goods | 10 | $1M | China | 2025-05-05 |
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Education | 1500 | $100M | Philippines | 2025-05-05 |
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Professional Services | 220 | $32M | India | 2025-04-29 |
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Education | 3228 | $635M | Australia | 2025-04-08 |
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Professional Services | 10 | $1M | United States | 2025-03-31 |
FAQ - APPS RUN THE WORLD Hilton OnQ PMS Coverage
Hilton OnQ PMS is a Real Estate Property Management solution from Alphanso Tech.
Companies worldwide use Hilton OnQ PMS, from small firms to large enterprises across 21+ industries.
Organizations such as Atrium Hospitality, General Hotels Corporation, Hilton Manila, Hilton Pattaya and Hotel Roanoke & Conference Center, Curio Collection by Hilton are recorded users of
Hilton OnQ PMS for Real Estate Property Management.
Companies using Hilton OnQ PMS are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Hilton OnQ PMS are most concentrated in United States, Philippines and Thailand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Hilton OnQ PMS across Americas, EMEA, and APAC.
Companies using Hilton OnQ PMS range from small businesses with 0-100 employees - 72.22%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 11.11%, and global enterprises with 10,000+ employees - 0%.
Customers of Hilton OnQ PMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Hilton OnQ PMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Real Estate Property Management.