List of HR Acuity Employee Relations Customers
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United States
Since 2010, our global team of researchers has been studying HR Acuity Employee Relations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HR Acuity Employee Relations for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HR Acuity Employee Relations for Employee Experience include: Salesforce, a United States based Professional Services organisation with 76453 employees and revenues of $37.90 billion, Sheetz, Inc., a United States based Retail organisation with 19700 employees and revenues of $5.60 billion, Konica Minolta United States, a United States based Manufacturing organisation with 6500 employees and revenues of $2.00 billion, Global Industrial Company, a United States based Distribution organisation with 1800 employees and revenues of $1.32 billion, Staffmark Group, a United States based Professional Services organisation with 5500 employees and revenues of $1.10 billion and many others.
Contact us if you need a completed and verified list of companies using HR Acuity Employee Relations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HR Acuity Employee Relations customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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FanDuel | Media | 1500 | $500M | United States | HR Acuity | HR Acuity Employee Relations | Employee Experience | 2020 | n/a |
In 2020, FanDuel implemented HR Acuity Employee Relations to centralize case management and strengthen its Employee Experience capabilities. The deployment was scoped to the FanDuel People Team and the formal Employee Relations program, operating across FanDuel offices in New York, New Jersey, Georgia, California, Oregon, Canada and Scotland, and supporting HR, employee relations specialists and frontline managers.
The implementation of HR Acuity Employee Relations emphasized case intake, investigation workflow orchestration, documentation and evidence management, and configurable tracking and reporting modules. FanDuel produced job aids and standard operating procedures, and provided technical assistance and user support to ensure consistent use of the HR Acuity Employee Relations system and to capture structured investigation records and case outcomes.
Operational coverage included grievance and compliance investigations, performance management case handling, and tracking of sensitive workplace matters, with a focus on using built-in analytics and reporting to identify trends and produce insights for the People function. The solution served as the central repository for confidential employee relations data, enabling standardized documentation, audit-ready case trails and trend analysis across the company’s offices.
Governance was anchored by the Employee Relations Director, who guided standardized workflows, confidentiality and data handling rules, and process improvement recommendations. HR Acuity Employee Relations was positioned as the case management backbone of FanDuel’s Employee Experience, supporting training, workflow consistency and operational controls for the Employee Relations program.
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Global Industrial Company | Distribution | 1800 | $1.3B | United States | HR Acuity | HR Acuity Employee Relations | Employee Experience | 2019 | n/a |
In 2019, Global Industrial Company implemented HR Acuity Employee Relations to centralize employee relations case management and incident tracking. The deployment was positioned as part of the company Employee Experience tooling to support HR accountability and standardized investigation workflows across the distribution organization.
The implementation focused on configuring case intake, investigation tracking, resolution workflows, and configurable reporting dashboards within HR Acuity Employee Relations. Configuration work emphasized role-based access for HR investigators and people managers, standardized documentation templates for fact gathering, and automated routing of cases to designated HR owners to enforce consistent process and auditability.
HR Acuity Employee Relations was operated alongside the company HRIS and a suite of HR and operational systems, with explicit operational interoperability noted with ADP, SuccessFactors, Smartsheet, Brivo, Benefit Focus, Prudential, Keller Online, SAP, OnBase, and the corporate intranet Workspace. Integration patterns centered on synchronizing employee identifiers, attaching payroll or benefits records for context, and exporting case and compliance reports into the broader HR reporting fabric used by talent and benefits teams.
Governance and operational scope included centralized oversight by the human resources manager and HR operations across Supply Chain and Direct Delivery locations from Nevada to Wisconsin, covering management of over 200 employees and four direct reports. The rollout supported HR functions including employee relations, performance management inputs, compliance with Federal and State regulations, and administration links to benefits, and it coincided with measurable local outcomes that the HR team reported, including a reported 25% enhancement in employee satisfaction and sustained voluntary turnover below 2% and involuntary turnover at 10%.
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Konica Minolta United States | Manufacturing | 6500 | $2.0B | United States | HR Acuity | HR Acuity Employee Relations | Employee Experience | 2019 | n/a |
In 2019, Konica Minolta United States implemented HR Acuity Employee Relations to centralize employee relations case management within its Employee Experience stack. The deployment was executed as a full life cycle HR technology project, positioned alongside an HRIS organization that supported more than 6,100 end users and aimed to improve HR service delivery and employee relations processes.
HR Acuity Employee Relations was configured to support standard employee relations workflows, case intake and tracking, investigatory workflow orchestration, and structured reporting. The program included a formal reporting strategy, data quality initiatives, and the creation of comprehensive user guides and system documentation to support day to day administration and case lifecycle management.
The implementation was documented within a broader system integration landscape, with explicit linkage to the SAP SuccessFactors environment where position management, onboarding, and Employee Central modules had been launched. Project teams worked closely with IT to leverage a case management and knowledgebase self service capability, and to map data workflows between HR Acuity Employee Relations and existing HR technologies.
Governance workstreams established system administration and enhancement guidelines, standardized HRIS workflows, and built HRIS team competencies through targeted training. The rollout emphasized cross functional collaboration with HR leaders and business partners, and the project was delivered on a full life cycle schedule in a timely manner and under budget while improving employee relations processes and reporting consistency.
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Professional Services | 76453 | $37.9B | United States | HR Acuity | HR Acuity Employee Relations | Employee Experience | 2025 | n/a |
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Retail | 19700 | $5.6B | United States | HR Acuity | HR Acuity Employee Relations | Employee Experience | 2014 | n/a |
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Professional Services | 550 | $100M | United States | HR Acuity | HR Acuity Employee Relations | Employee Experience | 2014 | n/a |
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Professional Services | 5500 | $1.1B | United States | HR Acuity | HR Acuity Employee Relations | Employee Experience | 2017 | n/a |
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Buyer Intent: Companies Evaluating HR Acuity Employee Relations
- UNSW Sydney, a Australia based Education organization with 8300 Employees
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