List of Hyland Alfresco ECM Customers
Hyland
28500 Clemens Road,
Westlake, 44145, OH,
United States
Westlake, 44145, OH,
United States
1 440-788-5000
Professional Services
3600
$1.3B
Since 2010, our global team of researchers has been studying Hyland Alfresco ECM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hyland Alfresco ECM for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hyland Alfresco ECM for Enterprise Content Management include: Extremadura, a Spain based Government organisation with 16000 employees and revenues of $8.64 billion, RBC Capital Markets, a Canada based Banking and Financial Services organisation with 7000 employees and revenues of $8.17 billion, Pitney Bowes, a United States based Professional Services organisation with 7200 employees and revenues of $1.87 billion, Imperial College London, a United Kingdom based Education organisation with 8000 employees and revenues of $1.53 billion, Carlisle Homes, a Australia based Construction and Real Estate organisation with 550 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Hyland Alfresco ECM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the PPM software purchases.
The Hyland Alfresco ECM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of PPM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carlisle Homes | Construction and Real Estate | 550 | $150M | Australia | Hyland | Hyland Alfresco ECM | Enterprise Content Management | 2021 | n/a |
In 2021, Carlisle Homes implemented Hyland Alfresco ECM as its Enterprise Content Management platform. The deployment established a centralized content repository to support document lifecycle management and records retention aligned with the companys digital platform agenda.
The Hyland Alfresco ECM implementation focused on core Enterprise Content Management capabilities including document management, version control, metadata-driven classification, full text search, records management, and workflow automation. Configuration emphasized content models and automated document-centric business processes to support contract approvals, design documentation, and project correspondence.
Integrations were implemented with Carlisle Homes' D365 ERP and D365 CRM platforms to surface content alongside transactional records, enable document attachments to customer and project entities, and support end-to-end information flows across Finance, Sales, and Operations. Operational coverage targeted corporate and cross-functional teams responsible for project delivery, customer onboarding, and financial controls, with content access governed by role-based permissions.
Governance and rollout were led through the organisations digital platform and program management function, establishing information architecture, retention policies, access controls, and stakeholder management practices. The program emphasized user-centric configuration and staged workflow adoption to align Alfresco content management capabilities with Carlisle Homes' existing D365 platform strategy and improve user experience for document-heavy business functions.
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Creditplus Bank AG | Banking and Financial Services | 671 | $135M | Germany | Hyland | Hyland Alfresco ECM | Enterprise Content Management | 2017 | n/a |
In 2017, Creditplus Bank AG implemented Hyland Alfresco ECM as part of an Enterprise Content Management initiative to digitize the loan payment process. The deployment focused on mapping loan application processes with Alfresco Process Services and delivering a web based user interface built with Alfresco Application Development Framework.
Alfresco Process Services was used as the enterprise Business Process Management solution to model and automate loan workflows, including process orchestration, task management, and document lifecycle controls. The front end was implemented with Alfresco Application Development Framework using reusable Angular based UI components and services to satisfy end user requirements rapidly and support modular UI composition.
The implementation included back end integration with other business applications to ensure document and transaction data flow between loan origination and payment systems. Operational coverage centered on loan operations and payment processing, impacting lending operations and servicing teams within the bank.
Creditplus Bank AG selected it-novum, an Alfresco Strategic Partner, to design and implement the solution using an agile methodology, enabling iterative delivery and reuse of UI components. Governance emphasized process mapping in Alfresco Process Services, standardized integration patterns, and component reuse in ADF to maintain consistency across the Enterprise Content Management environment.
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Extremadura | Government | 16000 | $8.6B | Spain | Hyland | Hyland Alfresco ECM | Enterprise Content Management | 2011 | n/a |
In 2011 Extremadura implemented Hyland Alfresco ECM for Enterprise Content Management as a core platform to consolidate corporate content across its public administration systems. The deployment was contracted as a multi-year corporate support engagement, with integration partner Mecatena SL managing the second year of the global Alfresco corporate support contract and serving as an Alfresco competence center for the Junta de Extremadura.
The Hyland Alfresco ECM implementation focused on unified content repository services and document lifecycle capabilities common to Enterprise Content Management solutions, including document management, records governance, search and access controls to support intranet and extranet use. Configuration emphasized standards compliance, the application s support for CMIS and JCR, and interoperability with a wide range of middleware stacks to maintain compatibility with databases, operating systems, office suites, browsers and file access protocols.
Integrations were implemented to embed the content platform into internal electronic administration systems and public-facing extranet services in order to meet requirements of the Law on Electronic Access to Public Services for Citizens. The design included authentication and accessibility alignments to ensure secure, role-based content access for both internal users of intranet applications and external users of public services.
Governance for the project was operationalized through the corporate support contract and the designation of Mecatena SL as the regional integration partner, enabling ongoing support and local competency. The Regional Government of Extremadura cited unified management of associated content, adherence to open source quality and standards compliance as primary outcomes driving the selection and continued use of Hyland Alfresco ECM for its Enterprise Content Management needs.
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Imperial College London | Education | 8000 | $1.5B | United Kingdom | Hyland | Hyland Alfresco ECM | Enterprise Content Management | 2015 | n/a |
In 2015, Imperial College London deployed Hyland Alfresco ECM to support a research project aimed at improving collaboration and communication amongst clinical teams, aligning the implementation with Enterprise Content Management objectives for research and clinical workflows. The project specifically selected Alfresco Process Services as the process orchestration component within the Hyland Alfresco ECM environment to automate team workflows and formalize cross‑clinical communications.
The implementation emphasized core Enterprise Content Management capabilities, including centralized document and records management, version control, metadata-driven classification, full-text search, and collaborative workspaces for research teams. Hyland Alfresco ECM was configured to manage research documents and clinical correspondence, while Alfresco Process Services provided workflow templates for review, approval, and handoffs between clinicians and research staff.
Architecturally, the deployment used a modular ECM pattern that separated the content repository from the process engine, enabling content storage, security, and indexing to operate independently from workflow orchestration. Operational scope focused on clinical teams and associated research administration, with governance applied at the document and process levels to control access and maintain audit trails for research content and team communications.
Governance changes accompanied the rollout, with role based access controls and records retention policies introduced to support compliant handling of clinical research content. The stated objective of the Hyland Alfresco ECM deployment was to improve collaboration and communication amongst clinical teams within the research project, supported by workflow automation and centralized content services.
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Pitney Bowes | Professional Services | 7200 | $1.9B | United States | Hyland | Hyland Alfresco ECM | Enterprise Content Management | 2018 | n/a |
In 2018, Pitney Bowes implemented Hyland Alfresco ECM within its Commerce Cloud, leveraging Enterprise Content Management to embed business process automation for client onboarding. The deployment centered on Alfresco Process Services as the open BPM engine used to orchestrate new account workflows for SaaS subscribers and developer API registrations.
Alfresco Process Services was configured as an embedded process layer, orchestrating automated workflows, approvals, and account provisioning steps. The implementation reused Commerce Cloud components and ATS process templates, enabling event-driven process execution and real time handoffs between content management and process tasks.
The solution integrates explicitly with Salesforce, SAP, and Ariba to propagate new account information across sales, financial, and procurement systems, ensuring a single orchestrated flow of onboarding data. Operational coverage emphasizes the onboarding and provisioning business functions, binding CRM, ERP, and procurement systems into the BPM-driven content and process fabric.
Governance focused on centralized orchestration of onboarding workflows and consistent process execution through Alfresco Process Services, with runtime instrumentation embedded in the Commerce Cloud stack. Pitney Bowes reported that Alfresco Process Services played a critical role in delivering a seamless, real time onboarding experience for customers.
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Banking and Financial Services | 7000 | $8.2B | Canada | Hyland | Hyland Alfresco ECM | Enterprise Content Management | 2015 | n/a |
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Buyer Intent: Companies Evaluating Hyland Alfresco ECM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Hyland Alfresco ECM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Hyland Alfresco ECM for Enterprise Content Management include:
- Iron Mountain Do Brasil, a Brazil based Professional Services organization with 864 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Iron Mountain Do Brasil | Professional Services | 864 | $270M | Brazil | 2026-03-20 |
FAQ - APPS RUN THE WORLD Hyland Alfresco ECM Coverage
Hyland Alfresco ECM is a Enterprise Content Management solution from Hyland.
Companies worldwide use Hyland Alfresco ECM, from small firms to large enterprises across 21+ industries.
Organizations such as Extremadura, RBC Capital Markets, Pitney Bowes, Imperial College London and Carlisle Homes are recorded users of
Hyland Alfresco ECM for Enterprise Content Management.
Companies using Hyland Alfresco ECM are most concentrated in Government, Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.
Companies using Hyland Alfresco ECM are most concentrated in Spain, Canada and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Hyland Alfresco ECM across Americas, EMEA, and APAC.
Companies using Hyland Alfresco ECM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 16.67%.
Customers of Hyland Alfresco ECM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Hyland Alfresco ECM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Enterprise Content Management.