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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of IBM DemandTec Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Best Buy Retail 85000 $41.5B United States IBM IBM DemandTec Customer Analytics 2008 n/a In 2008, Best Buy implemented IBM DemandTec in the Customer Analytics category. Best Buy selected IBM DemandTec's markdown and markdown optimization capabilities in 2008 to support pricing and clearance decisions within its merchandising organization in the United States, with a use case centered on retail pricing and markdown processes reported by industry sources and DemandTec event references. The implementation focused on application-level markdown optimization, pricing rules configuration, and scenario planning workflows typical of Customer Analytics deployments, with the IBM DemandTec platform providing algorithmic guidance for markdown timing and clearance pricing. Operational coverage targeted merchandising and pricing teams in the United States, and the project reoriented pricing workflows to incorporate system-driven markdown recommendations and cadence planning. Governance emphasized embedding IBM DemandTec outputs into merchandising decision gates and clearance playbooks, aligning system recommendations with existing merchandising approval processes and operational execution.
Target Retail 440000 $106.6B United States IBM IBM DemandTec Customer Analytics 2007 n/a In 2007, Target implemented IBM DemandTec to support Customer Analytics for localized merchandising and shopper insights in the United States. Target extended its subscription across DemandTec Lifecycle Price Optimization, Assortment & Space, and End-to-End Promotion Management, with documented module usage for assortment, pricing, and promotion. The IBM DemandTec deployment centered on Price Optimization, Assortment & Space, and End-to-End Promotion Management modules. IBM DemandTec provided Customer Analytics capabilities typical for the category, including price elasticity modeling, promotion scenario simulation, assortment and space planning, and demand signal aggregation to inform merchandising and pricing workflows. Configuration emphasized localized inputs and rule sets to support store level differentiation and targeted promotion planning. Operational scope covered merchandising, pricing, and category management functions within Target's United States merchandising organization and store footprint, enabling localized decisioning for assortments and promotional planning. IBM DemandTec delivered analytics and decision support to merchandising teams, category managers, and pricing analysts. Target implemented IBM DemandTec for Customer Analytics to support merchandising, pricing, and promotion management business functions. The extended subscription across DemandTec solutions indicates a phased adoption across merchandising workflows and a consolidation of price, assortment, and promotion planning into a common analytics platform. Governance and process changes were aligned with merchandising and pricing leadership to operationalize localized assortment, pricing, and promotion decisions.
Walmart Retail 2100000 $681.0B United States IBM IBM DemandTec Customer Analytics 2007 n/a In 2007, Walmart implemented IBM DemandTec. The IBM DemandTec deployment in the United States provided Customer Analytics to support pricing, promotion and merchandising analytics across Walmart retail operations. Implementation scope centered on pricing optimization, promotion analytics and merchandising analytics capabilities, described in industry and vendor customer lists that identify Walmart as a DemandTec client. Specific module adoption such as pricing, promotion and assortment analytics is noted as inferred from DemandTec and industry customer lists rather than from a single Walmart press announcement. Operational coverage targeted merchandising, pricing and promotions functions within Walmart United States operations, with governance and rollout details not publicly specified in the source material. The implementation is described as a centralized Customer Analytics capability under the IBM DemandTec application, aimed at informing category management and assortment decision workflows.
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Buyer Intent: Companies Evaluating IBM DemandTec

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM DemandTec. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IBM DemandTec for Customer Analytics include:

  1. Rakuten, a Japan based Professional Services organization with 29334 Employees

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FAQ - APPS RUN THE WORLD IBM DemandTec Coverage

IBM DemandTec is a Customer Analytics solution from IBM.

Companies worldwide use IBM DemandTec, from small firms to large enterprises across 21+ industries.

Organizations such as Walmart, Target and Best Buy are recorded users of IBM DemandTec for Customer Analytics.

Companies using IBM DemandTec are most concentrated in Retail, with adoption spanning over 21 industries.

Companies using IBM DemandTec are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM DemandTec across Americas, EMEA, and APAC.

Companies using IBM DemandTec range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 100%.

Customers of IBM DemandTec include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified IBM DemandTec customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Analytics.