List of IBM DRaaS Customers
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Since 2010, our global team of researchers has been studying IBM DRaaS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM DRaaS for Disaster Recovery as a Service (DRaaS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM DRaaS for Disaster Recovery as a Service (DRaaS) include: Hyundai Heavy Industries Co, a South Korea based Manufacturing organisation with 12900 employees and revenues of $11.44 billion, HD Hyundai, a South Korea based Manufacturing organisation with 50000 employees and revenues of $4.65 billion, JBM Group, a India based Automotive organisation with 25000 employees and revenues of $2.20 billion, Asia Commercial Bank, a Vietnam based Banking and Financial Services organisation with 13637 employees and revenues of $1.26 billion, Shin Kong Wu Ho-Su Memorial Hospital, a Taiwan based Healthcare organisation with 1200 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM DRaaS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Asia Commercial Bank | Banking and Financial Services | 13637 | $1.3B | Vietnam | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2019 | n/a |
In 2019 Asia Commercial Joint Stock Bank implemented IBM DRaaS as part of its Disaster Recovery as a Service (DRaaS) strategy to strengthen business continuity and increase the availability of mission-critical information. IBM Global Technology Services, Infrastructure Services collaborated with the bank to assess disaster recovery posture and design formal recovery and failover plans aligned to the bank's enterprise growth and data warehouse objectives.
The implementation centered on formalizing recovery and failover planning, vulnerability assessment of existing disaster recovery infrastructure, and structured testing regimes. Disaster recovery and failover testing included tabletop exercises and end-to-end recovery drills, with configuration and orchestration of failover workflows to support continuous access to the bank's data warehouse and operational data stores.
Operational coverage extended across Asia Commercial Joint Stock Bank's retail and corporate channels, including roughly 350 branches, more than 2,000 point-of-service transaction locations in over 60 provinces, and nearly 1,000 wire-transfer sites. The IBM DRaaS deployment was integrated into the bank's transaction processing and data warehouse environments to protect consumer and corporate banking functions such as payments, remittance and trade finance operations.
Governance activities focused on iterative assessment, documented recovery procedures, and scheduled failover testing to validate readiness. Reported outcomes from the engagement included reduced IT downtime, increased availability of mission-critical information, million-dollar savings attributed to faster disaster recovery capabilities, and an Always ON posture for over 2,000 point-of-service locations.
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HD Hyundai | Manufacturing | 50000 | $4.6B | South Korea | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2017 | n/a |
In 2017, HD Hyundai implemented IBM DRaaS as part of a Resilient Enterprise Blueprint engagement with IBM Business Resiliency Services, completing the core deployment within five months. The implementation was scoped under the Disaster Recovery as a Service (DRaaS) category and targeted rapid enterprise recovery for critical IT services supporting manufacturing and global operations.
The deployment established a new disaster recovery center in a low risk area outside Gyeongju and Ulsan City, architected to withstand earthquakes of magnitude 7 and above and to provide tiered, uninterruptible emergency power supplies based on system and data criticality. IBM DRaaS was configured to deliver near zero Recovery Point Objective for covered systems, same day Recovery Time Objective for 292 application systems, data recovery within 24 hours of an incident, and normalization of additional production and process systems within a week.
Operational coverage extended to core business functions including finance, purchasing, personnel, and customer support, with the resiliency design applied across domestic and international footprints described in the engagement material as 12 domestic workplaces, 16 overseas branches, and 25 overseas branches. The program included regular simulated training of virtual IT disaster situations to validate failover procedures, and IBM Business Resiliency Services performed business impact analysis, mission critical system categorization, design, implementation, and testing as part of the rollout.
Governance and process changes included codified disaster recovery procedures and recurring exercises to ensure operational readiness, and HD Hyundai stated confidence that system disruptions or outright failures would not derail business objectives. The initiative also positioned the company to pursue a longer term data center modernization path and increased adoption of cloud services as part of ongoing ICT resilience planning.
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Hyundai Heavy Industries Co | Manufacturing | 12900 | $11.4B | South Korea | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2017 | n/a |
In 2017 Hyundai Heavy Industries Co implemented IBM DRaaS, deploying Disaster Recovery as a Service (DRaaS) through IBM Business Resiliency Services as part of a formal Resilient Enterprise Blueprint. The Resilient Enterprise Blueprint was administered over five months, establishing a proactive response framework for core system shutdowns and severe IT service impacts following a 2016 earthquake that affected the company near Ulsan City.
Deployment architecture centers on a new disaster recovery center located in a lower risk area outside Gyeongju and Ulsan City, with IBM DRaaS as the operational recovery layer. The facility is designed to withstand earthquakes of 7 or greater magnitude and is provisioned with multiple uninterruptible emergency power supplies tiered by system and data importance, enabling data recovery within 24 hours and normalization of additional production and process systems within a week.
Functional coverage includes 292 application systems under IBM DRaaS with a same day Recovery Time Objective and a near zero Recovery Point Objective to minimize data loss. The implementation explicitly covers major business functions such as finance, purchasing, personnel, and customer support, reflecting an ICT centric approach as HHI’s global network footprint expands.
Governance and operationalization incorporated joint procedures with IBM Korea and regular simulated training of virtual IT disaster scenarios to validate processes and controls. The program institutionalized disaster recovery playbooks and testing cycles to ensure ongoing stability and security of major business systems under the IBM DRaaS model.
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JBM Group | Automotive | 25000 | $2.2B | India | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2020 | n/a |
In 2020 JBM Group implemented IBM DRaaS as a Disaster Recovery as a Service (DRaaS) solution to preserve supply chain continuity for its OEM customers and to provide a single access sourcing point for production-critical systems. The deployment was scoped to ensure rapid failover for SAP ERP and related productive systems, aligning the IBM DRaaS capability with the company requirement to meet strict production window and uptime obligations.
The architecture was delivered as a cloud service model where IBM procured and managed hardware, networking, storage and security equipment, and installed application software and data guard to enable disaster recovery. JBM Group retained responsibility for providing all non AIX operating systems and all application software including backup software and required licenses, while the IBM DRaaS configuration implemented continuous replication to the cloud, backup media management and DR orchestration for SAP ERP, BIW and Business Objects productive systems.
Operational integrations included a point to point link for log replication and one MPLS link for user access, a single firewall controlling network access to the DR environment, and storage of almost 6 terabytes of data at the DR site. The DR site is hosted at the IBM Data Centre in Bangalore, the cloud model used shared hardware with committed minimum and maximum capacity profiles, and the full environment was implemented in five weeks.
Governance and runbook changes were formalized through SLA clauses and scheduled drills, the agreement mandated an annual eight hour DR drill and typically the cloud DR is used for data access twice yearly. RPO and RTO activities are executed during drills, access to the DR data center is controlled, and customers hosted on the DR server are chosen from different regions to validate cross region access and assure capacity is available when DR is invoked.
Documented outcomes from the engagement include always on enterprise capability driven by DR on cloud, IT optimization through the as a service delivery model, improved technology compliance and stakeholder confidence, reduced cash outflow via quarterly payments, and lowered internal DR operational burden because maintenance and incident handling are managed by IBM under the IBM DRaaS arrangement.
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Levitar | Professional Services | 20 | $2M | Australia | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2019 | n/a |
In 2019, Levitar implemented IBM DRaaS under the Disaster Recovery as a Service (DRaaS) category. The professional services firm transferred its backup and disaster recovery operations into an IBM Cloud environment, taking advantage of native redundancy, scalability and availability while formalizing an embedded solution agreement with IBM that aligned service packaging and billing.
The IBM DRaaS deployment uses a mixed architecture of bare metal servers and virtual servers, with a virtual pilot light cluster dedicated to warm disaster recovery instances. Levitar relies on VMware technology for provisioning and resource management and retains direct access to the VMware console to restore client images and manage recovery workflows. The implementation pairs IBM DRaaS with IBM enterprise backup software and cloud storage replication to keep customer backups continuously available for rapid failover.
Operational coverage focuses on Levitar's client services across the Asia Pacific region, encompassing backup, disaster recovery and managed IT support, and the environment is provisioned to scale compute and storage on demand. The company bundles IBM DRaaS, IBM Cloud infrastructure and Levitar managed services into a single solution and payment model, and has extended the platform to offer infrastructure as a service for production workloads. Integrations explicitly include IBM Cloud, VMware console access and IBM enterprise backup software as the operational backbone.
Governance and rollout were structured around the embedded solution agreement which standardized provisioning workflows, billing and service-level responsibilities, and operational processes were adjusted to prioritize warm standby readiness and rapid image restoration. Reported outcomes include greater than 50% faster recovery times for client environments, deployment time reductions from weeks to hours, and a scalable architecture that supports new services. The Levitar implementation of IBM DRaaS centralized disaster recovery operations, accelerated service delivery and simplified client-facing billing and support workflows.
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Healthcare | 1200 | $100M | Taiwan | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2020 | n/a |
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Buyer Intent: Companies Evaluating IBM DRaaS
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM DRaaS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IBM DRaaS for Disaster Recovery as a Service (DRaaS) include:
- Wichita State University, a United States based Education organization with 500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Wichita State University | Education | 500 | $100M | United States | 2026-02-19 |
FAQ - APPS RUN THE WORLD IBM DRaaS Coverage
IBM DRaaS is a Disaster Recovery as a Service (DRaaS) solution from IBM.
Companies worldwide use IBM DRaaS, from small firms to large enterprises across 21+ industries.
Organizations such as Hyundai Heavy Industries Co, HD Hyundai, JBM Group, Asia Commercial Bank and Shin Kong Wu Ho-Su Memorial Hospital are recorded users of
IBM DRaaS for Disaster Recovery as a Service (DRaaS).
Companies using IBM DRaaS are most concentrated in Manufacturing, Automotive and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using IBM DRaaS are most concentrated in South Korea, India and Vietnam, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM DRaaS across Americas, EMEA, and APAC.
Companies using IBM DRaaS range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 66.67%.
Customers of IBM DRaaS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IBM DRaaS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Disaster Recovery as a Service (DRaaS).