List of IBM DRaaS Customers
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Since 2010, our global team of researchers has been studying IBM DRaaS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM DRaaS for Disaster Recovery as a Service (DRaaS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM DRaaS for Disaster Recovery as a Service (DRaaS) include: Hyundai Heavy Industries Co, a South Korea based Manufacturing organisation with 12900 employees and revenues of $11.44 billion, HD Hyundai, a South Korea based Manufacturing organisation with 50000 employees and revenues of $4.65 billion, JBM Group, a India based Automotive organisation with 25000 employees and revenues of $2.20 billion, Asia Commercial Bank, a Vietnam based Banking and Financial Services organisation with 13637 employees and revenues of $1.26 billion, Shin Kong Wu Ho-Su Memorial Hospital, a Taiwan based Healthcare organisation with 1200 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM DRaaS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM DRaaS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Asia Commercial Bank | Banking and Financial Services | 13637 | $1.3B | Vietnam | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2019 | n/a |
In 2019 Asia Commercial Joint Stock Bank implemented IBM DRaaS as part of its Disaster Recovery as a Service (DRaaS) strategy to strengthen business continuity and increase the availability of mission-critical information. IBM Global Technology Services, Infrastructure Services collaborated with the bank to assess disaster recovery posture and design formal recovery and failover plans aligned to the bank's enterprise growth and data warehouse objectives.
The implementation centered on formalizing recovery and failover planning, vulnerability assessment of existing disaster recovery infrastructure, and structured testing regimes. Disaster recovery and failover testing included tabletop exercises and end-to-end recovery drills, with configuration and orchestration of failover workflows to support continuous access to the bank's data warehouse and operational data stores.
Operational coverage extended across Asia Commercial Joint Stock Bank's retail and corporate channels, including roughly 350 branches, more than 2,000 point-of-service transaction locations in over 60 provinces, and nearly 1,000 wire-transfer sites. The IBM DRaaS deployment was integrated into the bank's transaction processing and data warehouse environments to protect consumer and corporate banking functions such as payments, remittance and trade finance operations.
Governance activities focused on iterative assessment, documented recovery procedures, and scheduled failover testing to validate readiness. Reported outcomes from the engagement included reduced IT downtime, increased availability of mission-critical information, million-dollar savings attributed to faster disaster recovery capabilities, and an Always ON posture for over 2,000 point-of-service locations.
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HD Hyundai | Manufacturing | 50000 | $4.6B | South Korea | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2017 | n/a |
In 2017, HD Hyundai implemented IBM DRaaS as part of a Resilient Enterprise Blueprint engagement with IBM Business Resiliency Services, completing the core deployment within five months. The implementation was scoped under the Disaster Recovery as a Service (DRaaS) category and targeted rapid enterprise recovery for critical IT services supporting manufacturing and global operations.
The deployment established a new disaster recovery center in a low risk area outside Gyeongju and Ulsan City, architected to withstand earthquakes of magnitude 7 and above and to provide tiered, uninterruptible emergency power supplies based on system and data criticality. IBM DRaaS was configured to deliver near zero Recovery Point Objective for covered systems, same day Recovery Time Objective for 292 application systems, data recovery within 24 hours of an incident, and normalization of additional production and process systems within a week.
Operational coverage extended to core business functions including finance, purchasing, personnel, and customer support, with the resiliency design applied across domestic and international footprints described in the engagement material as 12 domestic workplaces, 16 overseas branches, and 25 overseas branches. The program included regular simulated training of virtual IT disaster situations to validate failover procedures, and IBM Business Resiliency Services performed business impact analysis, mission critical system categorization, design, implementation, and testing as part of the rollout.
Governance and process changes included codified disaster recovery procedures and recurring exercises to ensure operational readiness, and HD Hyundai stated confidence that system disruptions or outright failures would not derail business objectives. The initiative also positioned the company to pursue a longer term data center modernization path and increased adoption of cloud services as part of ongoing ICT resilience planning.
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Hyundai Heavy Industries Co | Manufacturing | 12900 | $11.4B | South Korea | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2017 | n/a |
In 2017 Hyundai Heavy Industries Co implemented IBM DRaaS, deploying Disaster Recovery as a Service (DRaaS) through IBM Business Resiliency Services as part of a formal Resilient Enterprise Blueprint. The Resilient Enterprise Blueprint was administered over five months, establishing a proactive response framework for core system shutdowns and severe IT service impacts following a 2016 earthquake that affected the company near Ulsan City.
Deployment architecture centers on a new disaster recovery center located in a lower risk area outside Gyeongju and Ulsan City, with IBM DRaaS as the operational recovery layer. The facility is designed to withstand earthquakes of 7 or greater magnitude and is provisioned with multiple uninterruptible emergency power supplies tiered by system and data importance, enabling data recovery within 24 hours and normalization of additional production and process systems within a week.
Functional coverage includes 292 application systems under IBM DRaaS with a same day Recovery Time Objective and a near zero Recovery Point Objective to minimize data loss. The implementation explicitly covers major business functions such as finance, purchasing, personnel, and customer support, reflecting an ICT centric approach as HHI’s global network footprint expands.
Governance and operationalization incorporated joint procedures with IBM Korea and regular simulated training of virtual IT disaster scenarios to validate processes and controls. The program institutionalized disaster recovery playbooks and testing cycles to ensure ongoing stability and security of major business systems under the IBM DRaaS model.
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Automotive | 25000 | $2.2B | India | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2020 | n/a |
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Professional Services | 20 | $2M | Australia | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2019 | n/a |
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Healthcare | 1200 | $100M | Taiwan | IBM | IBM DRaaS | Disaster Recovery as a Service (DRaaS) | 2020 | n/a |
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Buyer Intent: Companies Evaluating IBM DRaaS
- Wichita State University, a United States based Education organization with 500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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