List of IBM Life/400 Customers
IBM
1 New Orchard Road,
Armonk, 10504, NY,
United States
Armonk, 10504, NY,
United States
1 914-499-1900
Professional Services
293000
$67.5B
Since 2010, our global team of researchers has been studying IBM Life/400 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Life/400 for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Life/400 for Insurance ERP include: Lansforsakringar, a Sweden based Insurance organisation with 8500 employees and revenues of $2.00 billion, Zurich Ireland, a Ireland based Insurance organisation with 1000 employees and revenues of $260.0 million, Sun Life Malaysia, a Malaysia based Insurance organisation with 600 employees and revenues of $100.0 million, Heidelberger Lebensversicherung, a Germany based Manufacturing organisation with 18 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Life/400, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM Life/400 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Heidelberger Lebensversicherung | Manufacturing | 18 | $2M | Germany | IBM | IBM Life/400 | Insurance ERP | 2014 | n/a |
In 2014, Heidelberger Lebensversicherung implemented IBM Life/400 as its core Insurance ERP for life insurance policy administration. The engagement targeted the CLASS LIFE/400 core policy and ledger components, and consultants were engaged to deliver enhancements, SEPA-related document and template work, and migration and testing support in Germany.
Configuration and module work centered on policy administration and ledger accounting within IBM Life/400, including document generation templates for SEPA payment messaging and compliance-related message formatting. Functional workflows addressed policy lifecycle processing, premium posting to the ledger, and standardized document template management to align messaging with regulatory requirements.
Integrations and operational coverage focused on compliance messaging and interface stabilization, with migration and testing activities executed across the companys German operations. The implementation affected policy operations, finance and compliance functions, and included structured testing cycles and migration rehearsals led by external consultants.
Governance and rollout work was consultant-led, emphasizing template standardization, test script development and cutover support, with the public reference explicitly naming CLASS LIFE/400 as the system in scope. IBM Life/400 served as the centralized Insurance ERP platform for these activities, and the engagement explicitly included SEPA-related messaging and compliance interface improvements.
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Lansforsakringar | Insurance | 8500 | $2.0B | Sweden | IBM | IBM Life/400 | Insurance ERP | 1999 | n/a |
In 1999 Lansforsakringar implemented IBM Life/400, a policy administration application in the Insurance ERP category, with initial production in August 1999 on an IBM AS/400 platform. The project concentrated on life insurance policy administration, centralizing policy records and standard policy workflows to serve Lansforsakringar operations in Sweden. IBM Life/400 became the primary Insurance ERP application for policy management within the organization.
After the initial rollout Lansforsakringar added a web interface to IBM Life/400 to simplify operations and onboarding in Sweden, improving system usability and reducing training times for staff. The implementation emphasized the policy administration module of IBM Life/400 and web-enabled access for underwriters and policy administrators. Governance and process changes focused on user training and operational onboarding to align staff procedures with the new web-enabled policy administration processes.
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Sun Life Malaysia | Insurance | 600 | $100M | Malaysia | IBM | IBM Life/400 | Insurance ERP | 2012 | n/a |
In 2012 Sun Life Malaysia implemented IBM Life/400 as its Insurance ERP. The deployment focused on core life insurance operations for the Malaysia entity and was delivered as part of a broader four country collaboration to implement name screening and transaction monitoring capabilities.
IBM Life/400 was configured to support policy administration, underwriting, billing, claims workflows and financial accounting, with product definition templates, premium processing rules and customer data model standardization. Configuration work included automation of premium and commission calculations, rule-based policy lifecycle processing and batch interfaces for reporting and reconciliation.
The implementation integrated IBM Life/400 with in-house AML scanning systems AES and NEBS to deliver Name Screening and Transaction Monitoring for Life400, and it connected to an Online Sales Platform for Life Framework to support digital distribution and sales channel workflows. Operational coverage included IT, compliance, sales and finance functions within Sun Life Malaysia, with the solution used for transaction monitoring and online sales orchestration.
Local IT governance and delivery processes were strengthened through localization of project management guidelines, establishment of IT Vendor Management, IT Procurement Process and Project Change Control. The program delivered Anti Money Laundering Transaction Monitoring for Life400, AES and NEBS Inhouse AML Scanning System, and an Online Sales Platform For Life Framework, it also supported development of a client centric IT strategy for 2017 and management of IT Opex Capex within targeted thresholds, and the initiative received a CEO's Award of Excellence nomination in 2016.
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Zurich Ireland | Insurance | 1000 | $260M | Ireland | IBM | IBM Life/400 | Insurance ERP | 2013 | TEKenable |
In 2013, Zurich Ireland implemented IBM Life/400 as its Insurance ERP backend for fund and unit administration, and engaged TEKenable to extend that platform with a bespoke trading and pricing application. The engagement focused on enabling larger scale blended fund trading by embedding a trading and pricing layer that operated alongside IBM Life/400.
The implementation delivered a bespoke trading engine and pricing module tightly coupled to fund administration interfaces, with inferred use of fund and unit administration interfaces to IBM Life/400. IBM Life/400 was used as the persistent administration ledger, while the TEKenable-built application provided pricing calculations, trade orchestration, and operational workflows required for blended fund execution.
Integration work centered on connecting the new trading and pricing platform to the Life400 AS/400 environment, preserving administration data flows and transaction integrity between the trading layer and IBM Life/400. Operational coverage was explicitly limited to finance and fund trading operations in Ireland, with the solution operating as a backend trading pathway that referenced fund records and unit holdings in IBM Life/400.
TEKenable led the delivery and integration across the AS/400 environment and the bespoke trading application, with rollout and governance focused on fund trading operations and finance teams in Ireland. The initiative delivered reduced IT costs and increased trading capacity as reported in the case study, while maintaining IBM Life/400 as the core Insurance ERP for fund and unit administration.
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Buyer Intent: Companies Evaluating IBM Life/400
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM Life/400. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IBM Life/400 for Insurance ERP include:
- IGBMC, a France based Professional Services organization with 570 Employees
- Massey University, a New Zealand based Education company with 3178 Employees
- FedEx, a United States based Transportation organization with 50000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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IGBMC | Professional Services | 570 | $70M | France | 2026-02-25 |
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Massey University | Education | 3178 | $337M | New Zealand | 2026-02-23 |
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FedEx | Transportation | 50000 | $87.7B | United States | 2026-02-10 |
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Retail | 10 | $1M | Belgium | 2026-01-27 |
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Banking and Financial Services | 2600 | $1.5B | Ireland | 2026-01-13 |
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Professional Services | 4000 | $1.0B | India | 2026-01-05 |
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Education | 884 | $90M | United Kingdom | 2025-12-22 |
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Insurance | 10 | $1M | United States | 2025-12-04 |
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Insurance | 8500 | $2.0B | Sweden | 2025-12-04 |
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Banking and Financial Services | 10 | $1M | Hong Kong | 2025-11-20 |
FAQ - APPS RUN THE WORLD IBM Life/400 Coverage
IBM Life/400 is a Insurance ERP solution from IBM.
Companies worldwide use IBM Life/400, from small firms to large enterprises across 21+ industries.
Organizations such as Lansforsakringar, Zurich Ireland, Sun Life Malaysia and Heidelberger Lebensversicherung are recorded users of
IBM Life/400 for Insurance ERP.
Companies using IBM Life/400 are most concentrated in Insurance and Manufacturing, with adoption spanning over 21 industries.
Companies using IBM Life/400 are most concentrated in Sweden, Ireland and Malaysia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Life/400 across Americas, EMEA, and APAC.
Companies using IBM Life/400 range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of IBM Life/400 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IBM Life/400 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance ERP.