List of IFS Cloud CRM Customers
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Since 2010, our global team of researchers has been studying IFS Cloud CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IFS Cloud CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IFS Cloud CRM for CRM include: ZwickRoell, a Germany based Manufacturing organisation with 1800 employees and revenues of $363.0 million, NOTE, a Sweden based Manufacturing organisation with 1319 employees and revenues of $327.0 million, Suzuki Garphyttan, a Sweden based Manufacturing organisation with 200 employees and revenues of $122.0 million, Habia, a Sweden based Manufacturing organisation with 500 employees and revenues of $120.0 million, Kongsberg Aviation Maintenance Services, a Norway based Aerospace and Defense organisation with 470 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using IFS Cloud CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IFS Cloud CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chemigraphic | Manufacturing | 137 | $27M | United Kingdom | IFS | IFS Cloud CRM | CRM | 2018 | Anthesis |
In 2018, Chemigraphic implemented IFS Cloud CRM as part of a cloud deployment based on IFS Applications 10. The project positioned the design-led Electronic Manufacturing Services provider to run core enterprise functions in a single cloud platform, and Anthesis delivered the implementation and ongoing consultancy support.
The implementation was hosted entirely on Microsoft Azure and restored the full IFS stack for 75 system users, with Chemigraphic utilising IFS Cloud CRM alongside Supply Chain, Manufacturing, Projects, Financials, Warehousing, HR and Maintenance modules. Users interact with the system through office-based enterprise interfaces and handheld devices for warehousing data capture, reflecting a mixed mobile and desktop operational footprint.
Anthesis managed the rollout from May 2018 with a six consultant delivery team led by Mike Evans, supported by an internal Chemigraphic taskforce led by Technical Director Stewart Gadd and NPI and Sales Systems Manager Alex Cook. The delivery included both functional and technical consultancy, considerable testing, and partner-led project management, with the main implementation activities operating out of Chemigraphic’s Crawley site.
Chemigraphic reported explicit operational benefits from the deployment, citing improved planning, better forecasting and enhanced capacity management that support faster, more flexible operations. Anthesis and Chemigraphic continued to embed IFS Cloud CRM and the surrounding IFS Applications 10 modules across their business functions after the initial go live.
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Habia | Manufacturing | 500 | $120M | Sweden | IFS | IFS Cloud CRM | CRM | 2023 | n/a |
In 2023 Habia selected IFS Cloud CRM as part of a broader upgrade to the IFS Cloud enterprise suite, formalizing a move to IFS to modernize its ERP and customer engagement capabilities. Habia is a global manufacturer of wires, cables and cable harnesses and the IFS Cloud CRM selection anchors a multi-module deployment across core business functions.
The implementation plan centers on deploying IFS Cloud CRM alongside manufacturing, finance, supply chain, maintenance, and human capital management modules. Configurations emphasize business process automation, AI-driven automation and optimization, Internet of Things enabled data capture, and advanced analytics, all delivered through a single user interface and composable application architecture. IFS Cloud CRM is positioned to support standard CRM workflows for sales, service and customer management while operating within the unified IFS Cloud platform.
The upgrade is scheduled for Q2 2024 and will be managed by IFS partner Addovation, with operational rollout covering Habia manufacturing sites in Germany, Poland, Sweden, and China. Integrations are scoped to operate across manufacturing execution, supply chain communication, maintenance planning, financials and HCM processes, enabling data flow between CRM and those functional modules without naming additional external systems.
Governance for the program leverages IFSs evergreen ERP model to control release timing and reduce disruption, and the composable approach is intended to accelerate access to new capabilities and time to insight. The deployment is framed to impact customer service, supply chain coordination, operations, finance and HR, and is expected to enable improved supply chain communication, faster adaptation to external disruptions and more efficient customer demand fulfillment as stated by Habia and IFS.
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Kongsberg Aviation Maintenance Services | Aerospace and Defense | 470 | $100M | Norway | IFS | IFS Cloud CRM | CRM | 2024 | n/a |
In 2024, Kongsberg Aviation Maintenance Services AS implemented IFS Cloud CRM to centralize customer relationship management and automate core commercial workflows. The deployment of IFS Cloud CRM is part of a broader IFS Cloud suite rollout that includes maintenance, repair and operations MRO, supply chain, projects, procurement, finance, CRM, and health safety and environment HSE modules to strengthen asset reliability and operational efficiency.
The IFS Cloud CRM implementation focuses on CRM capabilities for customer quoting, contract and service management, and sales and service scheduling, tightly integrated with maintenance execution and MRO workflows. The project explicitly targets automation of the order to cash process, aligning quoting, planning, maintenance execution, and invoicing within a single application data model to remove operational silos and reduce manual effort.
Architecturally the solution is delivered as a multi-module cloud enterprise platform, with integration across finance, procurement, supply chain, projects, and HSE modules within IFS Cloud. The rollout is scoped to support approximately 500 users across four sites in Norway, covering functions in maintenance, supply chain, projects, finance, sales and service operations, and HSE, and will be implemented with assistance from IFS alliance partner CGI.
Governance and process change center on centralized workflows for resource allocation, sourcing, planning and maintenance execution, with CRM serving as the customer-facing control point for order intake and commercial lifecycle management. Stated outcomes for the implementation include improved turnaround time, reduced costs, facilitation of business expansion and new customer acquisition, and support for increased flight hours and availability for defense customers.
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Manufacturing | 1319 | $327M | Sweden | IFS | IFS Cloud CRM | CRM | 2023 | n/a |
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Manufacturing | 200 | $122M | Sweden | IFS | IFS Cloud CRM | CRM | 2020 | TietoEVRY |
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Manufacturing | 1800 | $363M | Germany | IFS | IFS Cloud CRM | CRM | 2024 | n/a |
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Buyer Intent: Companies Evaluating IFS Cloud CRM
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