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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

List of iGrafx Process360 Live Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
4aBetterBusiness Professional Services 10 $2M United States iGrafx iGrafx Process360 Live Process Mining 2018 n/a In 2018, 4aBetterBusiness deployed iGrafx Process360 Live as a Process Mining application to capture and visualize end-to-end processes across every function and level of the firm. The engagement model required only a few weeks at each location to capture essentially all processes, reflecting a rapid process discovery cadence driven by direct work with employees. The implementation leveraged core process capture and visual documentation capabilities of iGrafx Process360 Live, linking photographic standard work instructions, forms, and reference materials directly to mapped activities. Process maps and associated documents were published to a browser-accessible repository, enabling employees to view the processes in which they participate and retrieve current versions of specific instructions at any time. Operational coverage included production areas at each location and cross-functional workflows spanning frontline staff through management, allowing visibility of how processes work across multiple functional areas. Business functions impacted included operations and production, with the platform serving as a shared operational reference to reveal loose ends and non-value-added activities. Governance and rollout emphasized starting with existing processes to rapidly build trust and employee buy-in, using quick visible results to move teams from capturing processes to applying collective expertise to improve outcomes. The approach institutionalized linking documentation to process activities, supporting immediate implementation of observed fixes and ongoing procedural adherence. Reported outcomes included fast recognition of non-value-added steps, frequent immediate changes implemented as processes were visualized, and a materially higher internal capability to identify and effect needed changes. iGrafx Process360 Live also provided a natural mechanism to control and distribute process-related documents, ensuring continual access to current procedures through a web browser.
ABB Ltd Manufacturing 104720 $28.9B Switzerland iGrafx iGrafx Process360 Live Process Mining 2018 n/a In 2018, ABB Ltd implemented iGrafx Process360 Live to centralize process mapping and visualization across its Business Support Division and Automation Technologies. The deployment leveraged iGrafx Process360 Live as a Process Mining solution to control and synchronize end to end business processes and to make mapped flows available over the web to relevant users. The implementation emphasized multi level process modeling and event level traceability, using ABBs five level process model where strategic governance sits at the top and event level activity is mapped at level five. iGrafx Process360 Live was configured for detailed process mapping, linkages between items down to event level, and web publishing of flowcharts to replace simpler flowcharter tools previously used for visualization. Integrations focused on interfaces within the enterprise resource planning application, where ABB identified required changes in ERP touch points and in organizational interfaces to prevent process gridlock. Operational coverage tied departments to one or more modules of the business information system on a one to one basis, creating a unified business information network accessible across the enterprise. Governance was formalized through a consultative committee chaired by John Wilhelm, Process Manager for the Business Support Division, which led a year and a half program to map processes and resolve system functionality and interface issues. John Wilhelm reported that all different systems have now been combined into a single, comprehensive business information network readily available to everyone who needs to access it, reflecting the project outcomes documented by ABB.
Asgard Banking and Financial Services 750 $200M Australia iGrafx iGrafx Process360 Live Process Mining 2018 n/a In 2018 Asgard deployed iGrafx Process360 Live to replace ad hoc process mapping that was previously performed in Microsoft Visio, addressing version control issues and poor management of process information. The deployment targeted all 750 employees and every operational area, with an explicit requirement for a stable, easy to use repository that could capture end to end process flows and represent customer and supplier touchpoints consistently. iGrafx Process360 Live was implemented to provide a central process repository, standardized modeling conventions, and process capture capabilities aligned with Process Mining best practices. Configuration emphasized standardized notation and end to end process views so staff could see full process context, an outcome noted by practitioners who reported many employees had not previously viewed full end to end processes. The implementation supported process discovery and documentation workflows that feed into Asgard’s Lean Six Sigma program. Integrations were scoped to link captured process knowledge into the firm’s Lean Six Sigma program, enabling diagnostic and continuous improvement work to reference the same central process repository. Operational coverage included core operational areas where new product releases had been implemented without clear business knowledge, so the Process Mining capability was used to surface execution reality and to make supplier and customer interactions explicit within mapped processes. Governance and rollout addressed cultural scale and risk management challenges, with process standardization and repository governance introduced to support scalability and operational control. Project leadership framed the initiative as foundational for improving consistency, with iGrafx software expected to help Asgard gain consistency and shift the organization’s performance to a level that can be managed through data, while leadership continued to evaluate impacts on staffing and process ownership.
Manufacturing 1550 $1.0B Germany iGrafx iGrafx Process360 Live Process Mining 2016 n/a
Oil, Gas and Chemicals 21869 $11.0B Canada iGrafx iGrafx Process360 Live Process Mining 2009 n/a
Government 9882 $2.5B United Kingdom iGrafx iGrafx Process360 Live Process Mining 2018 n/a
Communications 688 $336M United Kingdom iGrafx iGrafx Process360 Live Process Mining 2018 n/a
Healthcare 274 $30M United Kingdom iGrafx iGrafx Process360 Live Process Mining 2018 n/a
Communications 18000 $13.1B United States iGrafx iGrafx Process360 Live Process Mining 2020 n/a
Automotive 158056 $47.9B Japan iGrafx iGrafx Process360 Live Process Mining 2019 n/a
Showing 1 to 10 of 21 entries

Buyer Intent: Companies Evaluating iGrafx Process360 Live

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating iGrafx Process360 Live. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating iGrafx Process360 Live for Process Mining include:

  1. Bcl Industries, a India based Manufacturing organization with 719 Employees
  2. Information-technology Promotion Agency Japan, a Japan based Professional Services company with 60 Employees

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FAQ - APPS RUN THE WORLD iGrafx Process360 Live Coverage

iGrafx Process360 Live is a Process Mining solution from iGrafx.

Companies worldwide use iGrafx Process360 Live, from small firms to large enterprises across 21+ industries.

Organizations such as HP, DENSO, ABB Ltd, Novelis and Cox Communications are recorded users of iGrafx Process360 Live for Process Mining.

Companies using iGrafx Process360 Live are most concentrated in Manufacturing, Automotive and Communications, with adoption spanning over 21 industries.

Companies using iGrafx Process360 Live are most concentrated in United States, Japan and Switzerland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of iGrafx Process360 Live across Americas, EMEA, and APAC.

Companies using iGrafx Process360 Live range from small businesses with 0-100 employees - 4.76%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of iGrafx Process360 Live include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified iGrafx Process360 Live customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.