List of Infor FMS Masterpiece Customers
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Since 2010, our global team of researchers has been studying Infor FMS Masterpiece customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor FMS Masterpiece for ERP Financial from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor FMS Masterpiece for ERP Financial include: Department of Infrastructure and Transport of South Australia, a Australia based Government organisation with 2281 employees and revenues of $1.81 billion, Best & Less, a Australia based Retail organisation with 4000 employees and revenues of $622.0 million, East Riding of Yorkshire Council, a United Kingdom based Government organisation with 5000 employees and revenues of $466.0 million, Merton Council, a United Kingdom based Government organisation with 2474 employees and revenues of $326.0 million, Conwy County Borough Council, a United Kingdom based Government organisation with 5200 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor FMS Masterpiece, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Infor FMS Masterpiece customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Best & Less | Retail | 4000 | $622M | Australia | Infor | Infor FMS Masterpiece | ERP Financial | 2000 | n/a |
In 2000, Best & Less implemented Infor FMS Masterpiece. Infor FMS Masterpiece is used as an ERP Financial application to manage the retailer’s core accounting processes across Best & Less’s Australian operations.
The deployment centers on Masterpiece FMIS modules including Master Security, Common Services, General Ledger, Accounts Payable, Fixed Assets and Smartlink. Functional coverage emphasizes financial accounting workflows, ledger maintenance, accounts payable processing, fixed asset management and centralized application security and common services for transaction orchestration.
Infor FMS Masterpiece is integrated with a set of downstream operational systems that feed transactional and master data into the finance application, explicitly including JDA MMS for inventory, Preceda for payroll, JDA WDSS for point of sale, Clear Soft for import data, and EPS for rents. The integration topology is oriented around Smartlink and interfaces that consolidate POS, inventory, payroll and property expenses for accounting and reconciliation.
Operational governance is handled within the finance team, with a Systems Accountant responsible for developing, maintaining and supporting Masterpiece, and for testing all modifications and interfaces from the integrated systems. Day to day coverage includes monthly financial processing, general ledger reconciliations, maintenance of the fixed asset register, and oversight of store daily register validation prior to automation, reflecting embedded finance and sales audit processes.
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Conwy County Borough Council | Government | 5200 | $300M | United Kingdom | Infor | Infor FMS Masterpiece | ERP Financial | 2015 | n/a |
In 2015, Conwy County Borough Council implemented Infor FMS Masterpiece. The deployment established Infor FMS Masterpiece as the council's core ERP Financial system supporting corporate accounting, statutory reporting, and transactional finance workflows across council services in the United Kingdom.
The implementation configured standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed asset management, budgeting, and cash management, aligned to local government chart of accounts and statutory requirements. Configuration work emphasized chart of accounts rationalization and strengthened period close controls, with automation of routine accounting postings and accrual processing consistent with municipal finance practices. The project prioritized parameter configuration over bespoke development to preserve upgradeability and control change complexity.
Operational scope covered central finance functions and transactional processing for service departments across the council, with role based security, approval workflows, and audit trails to support financial governance. Governance practices instituted centralized change control for financial configuration, documented month end close procedures, and defined workflow ownership for statutory reporting and internal audit readiness.
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Department for Child Protection | Government | 570 | $60M | Australia | Infor | Infor FMS Masterpiece | ERP Financial | 2018 | n/a |
In 2018 the Department for Child Protection implemented Infor FMS Masterpiece as its core ERP Financial system to support departmental finance, budgeting and accounting functions. The deployment focused on the Finance and Corporate Services - Finance Services team based in Adelaide CBD, aligning the Infor FMS Masterpiece application with the department's specialist financial performance, monitoring and reporting responsibilities.
Implementation covered standard ERP Financial capabilities including general ledger consolidation, budgeting and forecasting workflows, accounts management and financial reporting, with configuration and ongoing maintenance tasks assigned to the department's finance analysts. The Senior Financial Analyst role explicitly supported maintenance and development of accounting system datasets, advanced Excel modeling, and the delivery of budget development and forecasting services tied to Infor FMS Masterpiece.
Infor FMS Masterpiece was operated in a landscape alongside Basware and COGNOS and used together with Microsoft Excel for complex budget and costing models, indicating interfacing at the invoice, data export and management reporting layers. Operational coverage included centralized finance processes for the Department for Child Protection, with system ownership residing in the Performance and Finance team and use by SA public sector finance staff within the department.
Governance and workflow adjustments emphasized specialist financial business advice, coordinated monitoring and reporting, and training and development activities to support system stewardship. Day to day processes were structured around maintaining large accounting datasets, supporting forecasting cycles and producing management reporting, with finance analysts accountable for system configuration and data integrity.
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Department of Infrastructure and Transport of South Australia | Government | 2281 | $1.8B | Australia | Infor | Infor FMS Masterpiece | ERP Financial | 1994 | n/a |
In 1994, the Department of Infrastructure and Transport of South Australia implemented Infor FMS Masterpiece as its core ERP Financial application, establishing a centralized platform for government financial management and transaction processing. The Infor FMS Masterpiece deployment is hosted on a Solaris operating system and an Oracle database server, which DIT has committed to upgrading to the highest supported versions to address platform support and security posture.
The Infor FMS Masterpiece implementation encompasses standard ERP Financial capabilities such as general ledger processing, accounts payable and receivable workflows, and fixed asset accounting consistent with the category. The implementation evidence highlights configuration and operational control responsibilities, notably patch management of the Masterpiece system environment and operating system and database hardening tasks tied to the Solaris and Oracle stack.
Operational review findings identified weaknesses outside the core application, including Active Directory password management deficiencies and insufficient review of privileged user accounts and activities related to the TRUMPS application. These findings indicate control gaps in user provisioning, privileged access monitoring, and service account lifecycle management that intersect with Infor FMS Masterpiece operational security.
DIT has committed governance and remediation steps, stating it will upgrade Infor FMS Masterpiece platform components, fully acquit the legacy service accounts action treatment plan following a 2023-24 internal review, complete retrospective compliance activities, and institute regular user account reviews going forward. These commitments indicate a move toward strengthened access governance, periodic compliance retrospectives, and improved patch and configuration management processes for the ERP Financial environment.
The audit signals specific risks that remain until the stated upgrades and corrective actions are completed, namely inadequate patch management, Active Directory password controls, and privileged account oversight for TRUMPS related activities. The narrative centers the Department of Infrastructure and Transport of South Australia, Infor FMS Masterpiece, ERP Financial, and the explicit governance responses and control deficiencies documented by the 2024 review.
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East Riding of Yorkshire Council | Government | 5000 | $466M | United Kingdom | Infor | Infor FMS Masterpiece | ERP Financial | 2005 | n/a |
In 2005 East Riding of Yorkshire Council implemented Infor FMS Masterpiece as its ERP Financial system to modernize accounts payable and purchase to pay operations. The deployment targeted finance functions across the council and was rolled out to 1,000 authorised council staff across multiple sites to handle approximately 400,000 purchase invoices per year, aligning the Infor FMS Masterpiece application with the council's supplier payment objectives.
The implementation combined Infor FMS Masterpiece with Version One document storage and data capture software, establishing modules for electronic document storage, optical character recognition data capture, and Masterpiece workflow. Configuration centered on tagging scanned invoices to Masterpiece accounting records, automating data extraction from invoice images, and exposing those images through Masterpiece transaction drill down and Version One DbWebQuery browser access.
Integrations were implemented between the Version One capture and storage layer and Infor FMS Masterpiece, with central scanning using a Kodak i620 scanner feeding the capture engine. Authorised users can retrieve imaged documents directly from master accounting records in Infor FMS Masterpiece or via the Version One web interface, and the Masterpiece workflow module is used in conjunction with the storage system so approvers can view, approve, reject, or query invoices from their desktop.
Operational scope emphasized purchase to pay process redesign, centralised capture, and removal of distributed paper handling across sites, reducing duplication of effort and document loss from photocopying and postal transfers. Governance focused on role based access for 1,000 authorised users, workflow approval routing inside the Masterpiece workflow module, and electronic document retention tied to accounting records to simplify audit and retrieval workflows.
Explicit outcomes cited include automated capture reducing manual data entry by up to 90 percent, the elimination of hundreds of boxes of paper records and related filing and retrieval costs, improved payment processing efficiency to support meeting the ten day supplier payment target, and a reduction in printing and postage that contributes to lowering the council's carbon footprint.
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Government | 2474 | $326M | United Kingdom | Infor | Infor FMS Masterpiece | ERP Financial | 2010 | n/a |
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Buyer Intent: Companies Evaluating Infor FMS Masterpiece
- Traxxion Dynamics, a United States based Manufacturing organization with 10 Employees
- Vihang Singapore, a Singapore based Professional Services company with 10 Employees
- University of Washington, a United States based Education organization with 35331 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Traxxion Dynamics | Manufacturing | 10 | $1M | United States | 2026-01-20 | |
| Vihang Singapore | Professional Services | 10 | $1M | Singapore | 2025-12-16 | |
| Government Of South Australia | Government | 115000 | $12.7B | Australia | 2025-09-19 | |
| Education | 35331 | $7.1B | United States | 2025-07-29 | ||
| Manufacturing | 250 | $39M | United States | 2025-06-03 | ||
| Banking and Financial Services | 1989 | $1.2B | United States | 2025-02-15 | ||
| Government | 14000 | $12.0B | Canada | 2025-01-03 | ||
| Manufacturing | 105 | $12M | Brazil | 2024-08-28 | ||
| Professional Services | 1000 | $400M | Australia | 2024-08-15 |