List of Infor HMS (Hospitality Management Solution) Customers
Infor
641 Avenue of the Americas,
New York, 10011, NY,
United States
New York, 10011, NY,
United States
1 646-336-1700
Professional Services
17000
$3.7B
Since 2010, our global team of researchers has been studying Infor HMS (Hospitality Management Solution) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor HMS (Hospitality Management Solution) for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor HMS (Hospitality Management Solution) for Real Estate Property Management include: Sycuan Casino Resort, a United States based Leisure and Hospitality organisation with 2300 employees and revenues of $450.0 million, Noble House Hotels & Resorts, a United States based Leisure and Hospitality organisation with 2000 employees and revenues of $200.0 million, Apex Hotels, a United Kingdom based Leisure and Hospitality organisation with 1000 employees and revenues of $129.0 million, Seven Feathers Casino Resort, a United States based Leisure and Hospitality organisation with 350 employees and revenues of $50.0 million, Lake Nona Wave Hotel, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $22.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor HMS (Hospitality Management Solution), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Apex Hotels | Leisure and Hospitality | 1000 | $129M | United Kingdom | Infor | Infor HMS (Hospitality Management Solution) | Real Estate Property Management | 2022 | n/a |
In 2022, Apex Hotels implemented Infor HMS (Hospitality Management Solution) to support property-level operations at its Apex City of Bath location, aligning the hotel team around a single hospitality management platform. The deployment targeted conference and events operations, front office duty management, and day to day inventory and staffing workflows within the property. The implementation is categorized under Real Estate Property Management and the full application name Infor HMS is used across training and daily operations.
Configuration focused on standard hospitality modules consistent with Real Estate Property Management usage, including event and function management for large banquets and conferences, reservations and front desk workflows, inventory and stock controls for the function bar and conference centre, housekeeping status tracking, and staff management features that support payroll documentation and scheduling. Infor HMS was configured for role based access so Conference and Events Managers, Duty Managers, and Front Office staff could execute their specific tasks in the system.
Operational coverage included conference and events planning, weekly operations and function pack meetings led by the operations manager, stock-taking and ordering workflows for conference supplies, and support for safety and incident processes used by trained pool responders and fire marshals. The implementation supported administrative HR tasks performed at the property level such as payroll documentation, disciplinary record keeping, and performance review inputs, with users trained on Infor HMS live hotel management software.
Governance and rollout emphasized property-level training and operational ownership, with the Assistant Conference and Events Manager trained to operate the system and to act as Duty Manager in the absence of department heads. Workflow changes centered on consolidating event planning, inventory control, and front office handoffs into Infor HMS, and embedding the platform into weekly operational meeting cadences and staff training programs to maintain service and safety standards.
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Lake Nona Wave Hotel | Leisure and Hospitality | 150 | $22M | United States | Infor | Infor HMS (Hospitality Management Solution) | Real Estate Property Management | 2024 | n/a |
In 2024, Lake Nona Wave Hotel implemented Infor HMS (Hospitality Management Solution) as its Real Estate Property Management platform. The deployment established a property-level management backbone for the Orlando, Florida site, aligning front desk, reservations, sales, housekeeping, and revenue functions under a single application.
The Infor HMS (Hospitality Management Solution) implementation included core property management modules such as reservations and booking engine workflows, front desk check-in and check-out operations, rate and availability controls, housekeeping management, guest profile and folio management, group booking workflows, and reporting capabilities. Configuration emphasized reservation capture and embedded upsell workflows used by Reservations Agents in routine booking activity.
Integrations were implemented with platforms observed in hotel operations, including Synxis, Cendyn, Sertifi, Expedia, and Booking.com, enabling channel distribution, booking confirmations, and electronic signature or payment capture flows. These integrations tie external OTA and distribution activity into the property management ledger and reservation orchestration processes.
Operational scope covers reservations, Sales Department collaboration for group business, front desk operations, housekeeping, and revenue management at the single-property level, reflecting the hotel’s 150 employee staffing model. Governance focused on property-level workflow standardization and coordinated handoffs between Reservations Agents and Sales for group bookings, embedding Infor HMS into day-to-day hospitality operations.
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Little Palm Island Resort & Spa | Leisure and Hospitality | 80 | $10M | United States | Infor | Infor HMS (Hospitality Management Solution) | Real Estate Property Management | 2020 | n/a |
In 2020 Little Palm Island Resort & Spa implemented Infor HMS (Hospitality Management Solution) as its Real Estate Property Management platform to centralize reservations and front office operations. The deployment targeted reservation handling, agent performance reporting, and coordination with sales and revenue management functions for an 80 employee leisure and hospitality operation.
Infor HMS (Hospitality Management Solution) was configured to support core property management workflows including reservations management, front desk operations, rate and inventory controls, travel advisor booking flows, and operational reporting. Configuration emphasized agent conversion tracking and productivity reporting, reflecting SOPs used to produce daily, weekly and monthly reservations performance reports.
The implementation included a transition from SMS to Infor HMS, with the Area Director of Reservations serving as primary point of contact during cutover and as liaison for corporate inquiries, travel advisors and guest issue resolution. Integrations and data handoffs focused on feeding sales and revenue management processes and supplying the reporting cadence used in weekly revenue management calls.
Governance formalized role based access for reservations and reporting, standardized SOPs to align with corporate standards, and established reporting and scheduling routines to support forecasting and payroll oversight. The rollout concentrated on operationalizing reservations, sales and revenue workflows across the property and formalizing escalation paths for guest and corporate issue resolution.
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Luminary Hotel & Co. | Leisure and Hospitality | 150 | $20M | United States | Infor | Infor HMS (Hospitality Management Solution) | Real Estate Property Management | 2020 | n/a |
In 2020, Luminary Hotel & Co. implemented Infor HMS (Hospitality Management Solution) as its Real Estate Property Management platform for property and guest operations. The deployment targeted the hotel's core operational footprint, consolidating reservations, front desk operations, housekeeping coordination, and billing into a single property management environment.
Infor HMS (Hospitality Management Solution) was configured to support standard hospitality modules including reservation management, front office check in and check out workflows, housekeeping scheduling, rate and room inventory controls, and billing and night audit processes. Configuration emphasized guest profile consolidation and centralized folio handling to align operational workflows across guest services and back office accounting.
The implementation included an integration with the Tixr platform used on Luminary Hotel & Co.'s website to surface event ticketing and to link event purchases to guest profiles and folios. Integrations were scoped around web based event ticketing interoperability and reporting feeds to support property revenue accounting and event folio management.
Governance adjustments focused on standardizing reservation and event handling procedures, defining ownership for guest profile hygiene, and establishing nightly reconciliation processes within Infor HMS. The work aligned the Real Estate Property Management application to daily operations across front desk, events, reservations, and finance teams.
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Marquesa Hotel | Leisure and Hospitality | 50 | $8M | United States | Infor | Infor HMS (Hospitality Management Solution) | Real Estate Property Management | 2022 | n/a |
In 2022, Marquesa Hotel implemented Infor HMS (Hospitality Management Solution) as its Real Estate Property Management platform. The deployment was scoped to support reservations and revenue workflows for Marquesa and affiliated Noble House properties operating in the Florida Keys, aligning the hotel group’s front office and reservations processes with a single property management solution.
Configuration work focused on reservations lifecycle management, centralized booking and guest profile consolidation, and operational reporting. Infor HMS (Hospitality Management Solution) was configured to capture agent conversion and productivity metrics, call volume and revenue booked, and to provide the daily, weekly and monthly reporting required by reservations and revenue teams.
Operational coverage included the reservations, sales, revenue management, and guest services functions, and the system was used to inform weekly revenue management calls and sales strategy sessions. Reporting output from Infor HMS fed SOPs and scheduling decisions, and the platform supported the reservations team training, coaching, payroll-related scheduling coordination, and day to day agent performance monitoring.
Governance and process changes accompanied the implementation, with standard operating procedures established to align property practices to corporate standards and a designated point of contact managing corporate and travel advisor inquiries and guest issue resolution. The implementation emphasized data-driven reporting cadence and workflow standardization across multiple properties within the Florida Keys footprint without introducing named third party integrations.
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Leisure and Hospitality | 2000 | $200M | United States | Infor | Infor HMS (Hospitality Management Solution) | Real Estate Property Management | 2023 | n/a |
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Leisure and Hospitality | 49 | $8M | United States | Infor | Infor HMS (Hospitality Management Solution) | Real Estate Property Management | 2019 | n/a |
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Leisure and Hospitality | 350 | $50M | United States | Infor | Infor HMS (Hospitality Management Solution) | Real Estate Property Management | 2022 | n/a |
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Leisure and Hospitality | 2300 | $450M | United States | Infor | Infor HMS (Hospitality Management Solution) | Real Estate Property Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Infor HMS (Hospitality Management Solution)
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Infor HMS (Hospitality Management Solution). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Infor HMS (Hospitality Management Solution) for Real Estate Property Management include:
- Fora Travel, a United States based Leisure and Hospitality organization with 50 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
- Mullers Solutions Egypt, a Egypt based Professional Services organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Fora Travel | Leisure and Hospitality | 50 | $5M | United States | 2026-03-04 |
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Modern Aviation | Transportation | 210 | $63M | United States | 2026-02-15 |
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Mullers Solutions Egypt | Professional Services | 30 | $5M | Egypt | 2025-12-16 |
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Communications | 31876 | $14.6B | Australia | 2025-11-17 |
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Banking and Financial Services | 500 | $105M | Hong Kong | 2025-10-30 |
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Professional Services | 10 | $1M | United States | 2025-10-16 |
FAQ - APPS RUN THE WORLD Infor HMS (Hospitality Management Solution) Coverage
Infor HMS (Hospitality Management Solution) is a Real Estate Property Management solution from Infor.
Companies worldwide use Infor HMS (Hospitality Management Solution), from small firms to large enterprises across 21+ industries.
Organizations such as Sycuan Casino Resort, Noble House Hotels & Resorts, Apex Hotels, Seven Feathers Casino Resort and Lake Nona Wave Hotel are recorded users of
Infor HMS (Hospitality Management Solution) for Real Estate Property Management.
Companies using Infor HMS (Hospitality Management Solution) are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Infor HMS (Hospitality Management Solution) are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Infor HMS (Hospitality Management Solution) across Americas, EMEA, and APAC.
Companies using Infor HMS (Hospitality Management Solution) range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 44.44%, large organizations with 1,001-10,000 employees - 22.22%, and global enterprises with 10,000+ employees - 0%.
Customers of Infor HMS (Hospitality Management Solution) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Infor HMS (Hospitality Management Solution) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Real Estate Property Management.