List of Infor Infinium HCM Customers
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United States
Since 2010, our global team of researchers has been studying Infor Infinium HCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor Infinium HCM for Payroll, Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor Infinium HCM for Payroll, Core HR include: Rite Aid, a United States based Retail organisation with 31000 employees and revenues of $23.00 billion, Northwestern Medicine, a United States based Healthcare organisation with 33000 employees and revenues of $8.50 billion, Frontier Communications, a United States based Communications organisation with 13000 employees and revenues of $5.94 billion, Tandus Centiva, a United States based Manufacturing organisation with 1400 employees and revenues of $3.40 billion, ITT, a United States based Manufacturing organisation with 10600 employees and revenues of $3.28 billion and many others.
Contact us if you need a completed and verified list of companies using Infor Infinium HCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Infor Infinium HCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AnMed Health Medical Center | Healthcare | 3500 | $900M | United States | Infor | Infor Infinium HCM | Payroll,Core HR | 2017 | n/a |
AnMed Health Medical Center implemented Infor Infinium HCM in 2017. The deployment addressed Payroll,Core HR functions to centralize payroll processing, benefits administration, and HR record keeping across the 3500 employee hospital system.
Infor Infinium HCM was configured to run biweekly payroll processing and to maintain the HR and payroll database, with administrators performing configuration updates and database maintenance. The implementation included payroll reporting and GL monitoring capabilities to produce journal entry data used by accounting, and the system supported benefits administration workflows for insurance and retirement plan management.
Timekeeping integration with KRONOS was established in 2017 to support time capture and pay calculation within the Infor Infinium HCM payroll engine. Prior to 2017 AnMed Health used ADP Enterprise and E-Time through 2016, and ongoing operational processes link payroll outputs to accounting for GL exports and to auditors for annual reviews.
Operational scope covered payroll operations, benefits coordination, HR records, and finance collaboration, with governance activities including annual enrollments, employee notice distributions, audit data collection, and close coordination between payroll staff and accountants for journal entries and GL reconciliation.
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Atlanta Public Schools | Education | 9608 | $1.8B | United States | Infor | Infor Infinium HCM | Payroll,Core HR | 2010 | n/a |
In 2010, Atlanta Public Schools deployed Infor Infinium HCM. Infor Infinium HCM was implemented as the district's Payroll,Core HR system to centralize employee records and payroll processing for a 9,608 employee district in the United States.
The implementation focused on core HR and payroll modules, including employee master data management, payroll calculation and tax handling, benefits administration, position control, and reporting capabilities typical of a payroll and core HR platform. Configuration work included establishment of pay groups and payroll cycles aligned to school district pay practices, security roles for HR and payroll staff, and standard reporting to support headcount and payroll audits.
Integrations were preserved and coordinated as part of the operational landscape, with Taleo used for talent acquisition and candidate data feeding employee records, Kronos providing time and attendance feeds for payroll calculation, Lawson used for finance and payroll cost accounting interfaces, and SharePoint used for employee communications and document distribution. These connections indicate batch and file based HR data exchanges and operational interoperability between Infor Infinium HCM and adjacent HR, timekeeping, recruitment, and finance systems.
Operational ownership resided with district HR and payroll functions, covering central office HR teams and school site payroll coordination, with governance centered on maintaining authoritative employee data within Infor Infinium HCM while other systems continued to serve specialized functions. Workflow changes emphasized a single source of truth for payroll and core HR transactions, integration checkpoints for time and recruiting feeds, and role based access control to segregate payroll, benefits, and HR administrative duties.
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Bayfront Health St. Petersburg | Healthcare | 1799 | $250M | United States | Infor | Infor Infinium HCM | Payroll,Core HR | 2012 | n/a |
In 2012, Bayfront Health St. Petersburg migrated its HRIS from Oracle PeopleSoft HCM to Infor Infinium HCM. Bayfront Health St. Petersburg implemented Infor Infinium HCM, categorized as Payroll,Core HR, and launched the Infinium Employee Self Service modules to support more than 2,000 employees.
The implementation concentrated on core HR and payroll functional capabilities within Infor Infinium HCM, with configuration of employee master data, workforce administration, and self-service workflows. Infinium Employee Self Service modules were configured to enable employee-initiated actions including personal data maintenance, benefits enrollment entry points, and time off requests, aligning HR operational tasks with system-driven workflows. The deployment emphasized role-based access and HR record integrity as foundational configuration priorities.
Operational coverage spanned the HR organization and IT support teams, with the project team serving as the primary liaison between IT support and HRIS end-users during rollout and stabilization. The liaison role centralized incident triage, user support escalation, and ongoing HRIS communications while supporting 2K+ employees across the health system. This arrangement reduced fragmentation of HRIS knowledge and operational handoffs between HR and IT.
Governance changes accompanied the launch, shifting routine HR transactions toward employee self-service and establishing HRIS ownership for configuration and user support processes. The program formalized workflows for change requests and ongoing system administration to sustain Infor Infinium HCM as the single source of record for core HR and payroll activities.
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Frontier Communications | Communications | 13000 | $5.9B | United States | Infor | Infor Infinium HCM | Payroll,Core HR | 2015 | n/a |
In 2015, Frontier Communications implemented Infor Infinium HCM to centralize core payroll and HR processing. The deployment focused on Payroll,Core HR and time capture capabilities to support Frontier's US operations across 29 states.
The implementation covered multiple Infinium modules, explicitly Infinium PY Payroll system module, Infinium PE Personnel/HR system module, Infinium PL Accounts Payable system module and the CATS Time Entry system module, with NGS Interactive Query used for ad hoc data extraction and reporting. Functional responsibilities documented for the environment include master controls maintenance, system administration, payroll web site maintenance, payroll uploads, processing of corporate bonuses and garnishments, relocation expense processing, and preparation of year end tax forms such as W2s and 1099s.
Operational integration centered on financial close workflows and internal IT support, the team performed monthly, quarterly and yearly closes to the General Ledger and coordinated troubleshooting with IS. Routine activities included writing and running NGS queries, processing data uploads and conversions, and testing software upgrades and conversions to preserve payroll continuity and tax reporting accuracy.
Governance and process changes were formalized through documented system procedures, end user training and cross training of team members, and explicit PY Systems Security administration. The program also included systematic updates to reflect union contract terms and corporate policy changes, and defined testing and validation steps for upgrades to maintain payroll and HR processing integrity under the Infor Infinium HCM deployment.
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Grand Sierra Resort and Casino | Leisure and Hospitality | 2500 | $300M | United States | Infor | Infor Infinium HCM | Payroll,Core HR | 2014 | n/a |
In 2014, Grand Sierra Resort and Casino deployed Infor Infinium HCM to centralize payroll and HR processing for its hotel casino workforce. The implementation positioned Infor Infinium HCM as the primary application for Payroll,Core HR supporting bi-weekly payroll cycles and point of service pay resolution for more than 2,000 employees.
Functional configuration focused on comprehensive payroll processing and employee pay services, including bi-weekly payroll runs, income and deduction batch entry for export, generation of termination checks, payroll discrepancy checks, and pay advances. The deployment included garnishment deduction workflows, validation of 401k and Roth deductions for retirement plan uploads, tax withholding calculation and remittance preparation, and routine payroll office project work using Infor Infinium HCM.
Operational integrations and data flows were explicit components of the architecture, with time and attendance inputs coming from a Kronos timekeeping system, daily check payment files uploaded to the resort bank for ACH or check settlement, federal tax remittances submitted through EFTPS, and retirement contribution files uploaded to an online retirement plan portal. Payroll inputs were staged via company bi-weekly batch spreadsheets exported into Infor Infinium HCM, and outputs fed reconciliation and close processes for General Ledger and Accounts Payable.
Day to day operations and governance centered on a dedicated payroll office that handled email and in person employee inquiries, daily termination and discrepancy processing, reconciliation of garnishment deductions for Accounts Payable check runs, and coordination of tax support. Payroll processing responsibilities were supported by Randstad Finance and Accounting Tax Department staff with assignments to Intuit Tax Department support, reflecting an operating model that combined in-house payroll specialists and external tax support while using Infor Infinium HCM as the transactional payroll and core HR system.
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Manufacturing | 10600 | $3.3B | United States | Infor | Infor Infinium HCM | Payroll,Core HR | 2008 | n/a |
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Healthcare | 1700 | $350M | United States | Infor | Infor Infinium HCM | Payroll,Core HR | 2008 | n/a |
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Healthcare | 2900 | $392M | Canada | Infor | Infor Infinium HCM | Payroll,Core HR | 2019 | n/a |
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Manufacturing | 2584 | $353M | United States | Infor | Infor Infinium HCM | Payroll,Core HR | 2013 | n/a |
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Leisure and Hospitality | 11000 | $1.1B | United States | Infor | Infor Infinium HCM | Payroll,Core HR | 2011 | n/a |
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Buyer Intent: Companies Evaluating Infor Infinium HCM
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