List of Infrrd IDP Platform Customers
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Since 2010, our global team of researchers has been studying Infrrd IDP Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infrrd IDP Platform for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infrrd IDP Platform for Intelligent Document Processing include: Allstate, a United States based Insurance organisation with 55000 employees and revenues of $67.69 billion, Oracle, a United States based Professional Services organisation with 162000 employees and revenues of $67.10 billion, General Electric, a United States based Utilities organisation with 76800 employees and revenues of $34.94 billion, ABB, a Switzerland based Professional Services organisation with 110740 employees and revenues of $34.51 billion, Adobe, a United States based Professional Services organisation with 31360 employees and revenues of $23.77 billion and many others.
Contact us if you need a completed and verified list of companies using Infrrd IDP Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infrrd IDP Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ABB | Professional Services | 110740 | $34.5B | Switzerland | Infrrd | Infrrd IDP Platform | Intelligent Document Processing | 2020 | n/a |
In 2020, ABB Group implemented the Infrrd IDP Platform to introduce Intelligent Document Processing capabilities into its document ecosystem. The Infrrd IDP Platform was applied to extract critical insights from unstructured, semi structured and structured documents, aligning with the vendor’s stated capability to surface actionable data from document inputs.
Implementation emphasis centered on document ingestion, machine learning based extraction and classification, optical character recognition processing, and validation workflows to automate document centric processing. Functional capabilities deployed included model training and refinement, confidence scoring with human in the loop validation, and template agnostic extraction to handle diverse document formats common in industrial manufacturing.
Operationally the deployment was positioned to feed extracted data into downstream enterprise processes, consistent with Intelligent Document Processing patterns that integrate with enterprise content repositories and transactional systems. The implementation leveraged automation to reduce manual document handling and to standardize extraction pipelines across document types while preserving ABB Group’s existing system boundaries.
Infrrd reports client level outcomes including reductions in internal processing costs by over 50 percent and process efficiency improvements over 60 percent, which reflect platform performance characteristics rather than ABB specific measurements. The vendor context includes a 2019 AI Breakthrough Award and analyst recognition from Everest Group and Zinnov, supporting the selection of the Infrrd IDP Platform for Intelligent Document Processing use cases.
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Adobe | Professional Services | 31360 | $23.8B | United States | Infrrd | Infrrd IDP Platform | Intelligent Document Processing | 2020 | n/a |
In 2020, Adobe implemented the Infrrd IDP Platform as an Intelligent Document Processing solution to automate document centric back office operations within its professional services organization. The deployment focused on extracting unstructured, semi structured and structured data and was configured to support classification, optical character recognition driven extraction, confidence scoring, and rule based validation to streamline document intake and downstream processing.
Infrrd IDP Platform was provisioned with API oriented export interfaces to feed downstream workflows and to enable exception management and manual adjudication queues for low confidence items. Governance emphasized centralized intake, role based review procedures, and iterative model training and reconfiguration of extraction rules and classifiers to improve accuracy. Infrrd reports that its clients reduced internal processing costs by over 50 percent and improved process efficiency by over 60 percent, outcomes the vendor cites for its Intelligent Document Processing deployments.
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Allstate | Insurance | 55000 | $67.7B | United States | Infrrd | Infrrd IDP Platform | Intelligent Document Processing | 2020 | n/a |
In 2020, Allstate implemented the Infrrd IDP Platform as an Intelligent Document Processing solution. The Infrrd IDP Platform was deployed to extract structured data from unstructured and semi structured insurance documents, supporting claims intake and policy servicing workflows across the organization.
The implementation emphasized core Intelligent Document Processing modules, including document ingestion, optical character recognition, document classification, template free extraction, confidence scoring, automated validation and human in the loop review. Infrrd IDP Platform configuration included industry specific extraction models and model training pipelines tuned for insurance forms, correspondence and attachments.
Integration work focused on API based exports and batch transfers to feed extracted data into downstream claims and policy systems, enabling straight through processing where confidence thresholds allowed and routing low confidence items to adjudication queues. Operational coverage targeted business functions in claims and servicing teams, aligning capture workflows with intake queues and case management handoffs.
Governance established model performance monitoring, labeling feedback loops and document handling service level agreements, with a phased rollout approach to validate extraction accuracy before broadening scope. Infrrd reports that its clients have reduced internal processing costs by over 50 percent and improved process efficiency by over 60 percent, a vendor reported outcome referenced during the engagement.
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General Electric | Utilities | 76800 | $34.9B | United States | Infrrd | Infrrd IDP Platform | Intelligent Document Processing | 2020 | n/a |
In 2020 General Electric implemented the Infrrd IDP Platform for Intelligent Document Processing to capture data from unstructured, semi-structured, and structured documents and to support enterprise document automation. The Infrrd IDP Platform was positioned to centralize document ingestion and transform raw document content into machine readable data for downstream business workflows.
The deployment emphasized core Intelligent Document Processing capabilities including document ingestion and normalization, optical character recognition and classification, machine learning based data extraction, and human in the loop validation and correction. Configuration work focused on mapping extracted fields to structured outputs and establishing configurable validation workflows to maintain extraction quality and throughput.
Operational integration centered on exporting normalized data to downstream systems and feeding automated process orchestration, while preserving auditability and traceability of document handling. The platform was used to support document centric business functions such as invoice processing and contract data extraction, aligning IDP outputs with existing automation and process orchestration efforts.
Governance for the Infrrd IDP Platform included model monitoring, periodic retraining and operator review queues to manage edge cases and maintain accuracy over time. Infrrd reports that its clients have reduced internal processing costs by over 50 percent and improved process efficiency by over 60 percent, outcomes that framed expectations for enterprise IDP adoption.
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Oracle | Professional Services | 162000 | $67.1B | United States | Infrrd | Infrrd IDP Platform | Intelligent Document Processing | 2020 | n/a |
In 2020, Oracle deployed the Infrrd IDP Platform to establish enterprise Intelligent Document Processing capability. The Infrrd IDP Platform was implemented to capture and normalize unstructured, semi structured and structured documents and to feed standardized data into Oracle business workflows within its professional services organization.
The deployment emphasized core Intelligent Document Processing modules, including document ingestion pipelines, OCR and machine learning based classification, key value and table extraction, configurable validation and human in the loop review, and a rules based post processing engine. Architecture centered on the Infrrd IDP Platform core services with an API first approach for batch and real time ingestion, and a workflow orchestration layer that routes extracted data to downstream applications and review queues. Role based access controls, audit logging and configurable extraction schemas were configured to support verification and compliance needs.
Operational rollout targeted standardizing document centric processes such as accounts payable, contract intake and client deliverable ingestion, consistent with Intelligent Document Processing use cases. Governance instituted controlled exception handling playbooks, staged validation gates and business owner signoff to embed the platform into existing service delivery processes. Training for review teams and business process owners was part of the change program to operationalize extraction validation and exception workflows with the Infrrd IDP Platform.
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Buyer Intent: Companies Evaluating Infrrd IDP Platform
- Sohu.com Limited, a China based Professional Services organization with 4900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Sohu.com Limited | Professional Services | 4900 | $836M | China | 2026-01-04 |