List of Ingenico mPOS Customers
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Since 2010, our global team of researchers has been studying Ingenico mPOS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ingenico mPOS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ingenico mPOS for Point Of Sale include: Apple, a United States based Manufacturing organisation with 166000 employees and revenues of $416.16 billion, Home Depot, a United States based Retail organisation with 470000 employees and revenues of $159.51 billion, BJ's Restaurants, a United States based Leisure and Hospitality organisation with 21000 employees and revenues of $1.36 billion and many others.
Contact us if you need a completed and verified list of companies using Ingenico mPOS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ingenico mPOS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Apple | Manufacturing | 166000 | $416.2B | United States | Ingenico Group | Ingenico mPOS | Point Of Sale | 2015 | n/a |
In 2015, Apple implemented Ingenico mPOS as its Point Of Sale solution across Apple retail locations worldwide. The deployment centered on the Ingenico mPOS application to support in-store payment acceptance and mobile checkout workflows for retail staff.
The implementation leveraged a redesigned Ingenico software stack following a comprehensive software refactoring and investment in IT infrastructure, and it aligned with the Ingenico One omnichannel cloud-based payment platform. Functional capabilities delivered included mobile card reader integration, contactless and chip acceptance, a mobile POS application for sales associates, cloud-hosted transaction processing, automated customer onboarding, and digitalized customer support workflows.
Integrations were established with major independent software vendors and payment platforms onboarded to the Ingenico ecosystem, including Touchbistro, NCR Silver, PayPal, Clover Go, and Chase, enabling ISV point-of-sale application interoperability with Ingenico mPOS. Operational coverage targeted Apple retail stores worldwide where Ingenico served as the mPOS hardware provider, and the underlying platform supported high-profile hosted processing such as the Atlanta Superbowl event in 2017.
Governance and rollout used an agile product lifecycle and a customer-focused roadmap, supported by organizational restructuring within the vendor and consolidation of HR and Legal teams. Outcomes reported by the vendor following these changes included a 99.999% SLA on the refactored software, customer onboarding automation, support digitalization, and commercial improvements where revenue doubled over three years, OPEX was reduced by 20% and EBITDA moved to 10% profit.
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BJ's Restaurants | Leisure and Hospitality | 21000 | $1.4B | United States | Ingenico Group | Ingenico mPOS | Point Of Sale | 2018 | n/a |
In 2018, BJ's Restaurants implemented Ingenico mPOS as a core payment capture component within its Point Of Sale environment. The deployment at BJ's Restaurants, Inc. supports EMV payment acceptance across a mixed device fleet that includes Ingenico EMV readers, dedicated POS terminals, Android and iPad tablets, and receipt printers, and the implementation sits alongside POSi Touch software used for transaction and order routing.
Ingenico mPOS was configured to provide mobile point of sale functionality and terminal management capabilities consistent with Point Of Sale platforms, including device provisioning, firmware update workflows, and secure payment processing. The environment interfaces with front of house and kitchen operational flows, and support documentation records payment device configurations, incident resolution steps, and standard operating procedures for tills and mobile checkout devices.
Operational governance for Ingenico mPOS at BJ's Restaurants is centered on the IT helpdesk and ServiceNOW ticketing for incident and problem management, with escalation paths that include vendor coordination and on site third party technicians. Network level support covers WAN and LAN troubleshooting to maintain POS connectivity, and existing integrations in the restaurant ecosystem include POSi Touch and online ordering links to third party delivery platforms such as DoorDash, Grubhub, and UberEats, which are part of the overall Point Of Sale and order fulfillment workflow.
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Home Depot | Retail | 470000 | $159.5B | United States | Ingenico Group | Ingenico mPOS | Point Of Sale | 2015 | n/a |
In 2015 Home Depot implemented Ingenico mPOS as a mobile payment and order capture layer, deploying a Point Of Sale solution to extend payment acceptance beyond checkout into field and mobile scenarios. The implementation was presented publicly by Ingenico Mobile Solutions leadership and positioned to support in-store, out-of-store, and on-board mPOS use cases across merchant tiers, with a specific operational focus on Home Depot's network of in-field installers and contractors.
The Ingenico mPOS deployment included core functional capabilities for mobile order acceptance, in-field order adjustment, access to schedules and maps, and card present payment collection, with EMV enabled payment processing built into the mobile workflow. Configuration emphasized mobile payment terminals and a mobile application experience for installers that consolidated ordering, logistics visibility, and payment capture into a single Point Of Sale workflow.
Integrations demonstrated during rollout included a full integration of an EMV enabled mPOS solution with Aava Mobile's ruggedized Inari tablet, showing device level integration between Ingenico mPOS and a purpose built field tablet. Operational coverage was explicitly in the field for installers and contractors, and the implementation touched business functions including Credit Services, field operations, and sales support where in-field transactions and schedule driven service delivery are primary activities.
Governance and program leadership was described by Home Depot Credit Services and Ingenico Mobile Solutions, with Malcolm Nunes from Home Depot articulating the business challenges that drove the partnership and the need for a field centric Point Of Sale capability. The program included public demonstrations at industry events, and the deployment was reported to enable installers and contractors to accept orders, adjust orders, access schedules and maps, and collect payment while in the field, with positive external feedback noted from demonstrations.
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