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List of Ingenico mPOS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Apple Manufacturing 166000 $416.2B United States Ingenico Group Ingenico mPOS Point Of Sale 2015 n/a
In 2015, Apple implemented Ingenico mPOS as its Point Of Sale solution across Apple retail locations worldwide. The deployment centered on the Ingenico mPOS application to support in-store payment acceptance and mobile checkout workflows for retail staff. The implementation leveraged a redesigned Ingenico software stack following a comprehensive software refactoring and investment in IT infrastructure, and it aligned with the Ingenico One omnichannel cloud-based payment platform. Functional capabilities delivered included mobile card reader integration, contactless and chip acceptance, a mobile POS application for sales associates, cloud-hosted transaction processing, automated customer onboarding, and digitalized customer support workflows. Integrations were established with major independent software vendors and payment platforms onboarded to the Ingenico ecosystem, including Touchbistro, NCR Silver, PayPal, Clover Go, and Chase, enabling ISV point-of-sale application interoperability with Ingenico mPOS. Operational coverage targeted Apple retail stores worldwide where Ingenico served as the mPOS hardware provider, and the underlying platform supported high-profile hosted processing such as the Atlanta Superbowl event in 2017. Governance and rollout used an agile product lifecycle and a customer-focused roadmap, supported by organizational restructuring within the vendor and consolidation of HR and Legal teams. Outcomes reported by the vendor following these changes included a 99.999% SLA on the refactored software, customer onboarding automation, support digitalization, and commercial improvements where revenue doubled over three years, OPEX was reduced by 20% and EBITDA moved to 10% profit.
BJ's Restaurants Leisure and Hospitality 21000 $1.4B United States Ingenico Group Ingenico mPOS Point Of Sale 2018 n/a
In 2018, BJ's Restaurants implemented Ingenico mPOS as a core payment capture component within its Point Of Sale environment. The deployment at BJ's Restaurants, Inc. supports EMV payment acceptance across a mixed device fleet that includes Ingenico EMV readers, dedicated POS terminals, Android and iPad tablets, and receipt printers, and the implementation sits alongside POSi Touch software used for transaction and order routing. Ingenico mPOS was configured to provide mobile point of sale functionality and terminal management capabilities consistent with Point Of Sale platforms, including device provisioning, firmware update workflows, and secure payment processing. The environment interfaces with front of house and kitchen operational flows, and support documentation records payment device configurations, incident resolution steps, and standard operating procedures for tills and mobile checkout devices. Operational governance for Ingenico mPOS at BJ's Restaurants is centered on the IT helpdesk and ServiceNOW ticketing for incident and problem management, with escalation paths that include vendor coordination and on site third party technicians. Network level support covers WAN and LAN troubleshooting to maintain POS connectivity, and existing integrations in the restaurant ecosystem include POSi Touch and online ordering links to third party delivery platforms such as DoorDash, Grubhub, and UberEats, which are part of the overall Point Of Sale and order fulfillment workflow.
Home Depot Retail 470000 $159.5B United States Ingenico Group Ingenico mPOS Point Of Sale 2015 n/a
In 2015 Home Depot implemented Ingenico mPOS as a mobile payment and order capture layer, deploying a Point Of Sale solution to extend payment acceptance beyond checkout into field and mobile scenarios. The implementation was presented publicly by Ingenico Mobile Solutions leadership and positioned to support in-store, out-of-store, and on-board mPOS use cases across merchant tiers, with a specific operational focus on Home Depot's network of in-field installers and contractors. The Ingenico mPOS deployment included core functional capabilities for mobile order acceptance, in-field order adjustment, access to schedules and maps, and card present payment collection, with EMV enabled payment processing built into the mobile workflow. Configuration emphasized mobile payment terminals and a mobile application experience for installers that consolidated ordering, logistics visibility, and payment capture into a single Point Of Sale workflow. Integrations demonstrated during rollout included a full integration of an EMV enabled mPOS solution with Aava Mobile's ruggedized Inari tablet, showing device level integration between Ingenico mPOS and a purpose built field tablet. Operational coverage was explicitly in the field for installers and contractors, and the implementation touched business functions including Credit Services, field operations, and sales support where in-field transactions and schedule driven service delivery are primary activities. Governance and program leadership was described by Home Depot Credit Services and Ingenico Mobile Solutions, with Malcolm Nunes from Home Depot articulating the business challenges that drove the partnership and the need for a field centric Point Of Sale capability. The program included public demonstrations at industry events, and the deployment was reported to enable installers and contractors to accept orders, adjust orders, access schedules and maps, and collect payment while in the field, with positive external feedback noted from demonstrations.
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FAQ - APPS RUN THE WORLD Ingenico mPOS Coverage

Ingenico mPOS is a Point Of Sale solution from Ingenico Group.

Companies worldwide use Ingenico mPOS, from small firms to large enterprises across 21+ industries.

Organizations such as Apple, Home Depot and BJ's Restaurants are recorded users of Ingenico mPOS for Point Of Sale.

Companies using Ingenico mPOS are most concentrated in Manufacturing, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Ingenico mPOS are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Ingenico mPOS across Americas, EMEA, and APAC.

Companies using Ingenico mPOS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 100%.

Customers of Ingenico mPOS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Ingenico mPOS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.