List of IntApp Open Customers
Palo Alto, 94306, CA,
United States
Since 2010, our global team of researchers has been studying IntApp Open customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IntApp Open for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IntApp Open for Business Process Management include: McDermott Will & Emery, a United States based Professional Services organisation with 2600 employees and revenues of $1.92 billion, Sullivan & Cromwell, a United States based Professional Services organisation with 2000 employees and revenues of $1.77 billion, Fried Frank, a United States based Professional Services organisation with 1600 employees and revenues of $958.0 million, Clyde & Co, a United Kingdom based Professional Services organisation with 5000 employees and revenues of $833.0 million, Polsinelli LLP, a United States based Professional Services organisation with 1700 employees and revenues of $796.0 million and many others.
Contact us if you need a completed and verified list of companies using IntApp Open, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IntApp Open customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Boodle Hatfield | Professional Services | 170 | $39M | United Kingdom | Intapp | IntApp Open | Business Process Management | 2021 | n/a |
In 2021, Boodle Hatfield implemented IntApp Open as its Business Process Management platform to centralize and standardize matter intake and process orchestration across the firm. The deployment targeted core legal operations and practice group workflows, establishing IntApp Open as the primary orchestration layer for matter lifecycle activities and intake governance.
The IntApp Open implementation included configuration of workflow orchestration, automated intake routing, role-based approvals, and case lifecycle tracking consistent with Business Process Management capabilities. Configuration work emphasized integration points for document-centric and practice management workflows, and the deployment was structured to support firmwide process templates and exception handling workflows.
IntApp Open was integrated with the firm’s existing ecosystem, including iManage Work for document management, Aderant Expert for practice management, Elite 3E elements present in the estate, DocsCorp for document processing, Tessian and Mimecast for email security layers, Docusign for signature workflows, and BigHand and Cascade tools used for voice and work allocation. These integrations positioned IntApp Open to orchestrate cross-system handoffs between intake, document repositories, security controls, and signature services while preserving the firm’s operational toolchain.
Governance for the IntApp Open rollout emphasized standardized intake controls, role and permission alignment with legal operations, and phased adoption across practice groups to limit disruption. The implementation maintained configuration-centric governance and process documentation to support ongoing workflow refinement and operational ownership by the firm’s IT and legal operations teams.
|
 |
Clyde & Co | Professional Services | 5000 | $833M | United Kingdom | Intapp | IntApp Open | Business Process Management | 2016 | n/a |
In 2016, Clyde & Co implemented IntApp Open as a Business Process Management solution to standardize time capture and billing workflows across its legal support functions. Clyde & Co IntApp Open Business Process Management supports time recording, WIP reporting and invoicing for legal secretaries, partners and finance teams as the central business function for matter-level revenue administration.
The deployment emphasized IntApp Open configuration for partner time entry, WIP report collation and invoice generation, with functional workflows to raise both in-house and external invoices. Legal secretaries recorded partner work time in IntApp Open, collated WIP reports and raised invoices while maintaining document typing, file updates and client communications as part of the end-to-end matter administration process.
Operational coverage centered on secretarial, fee earner and billing activities within Clyde & Co, with role-based data entry and process ownership for time recording and invoice processing. Governance included standardized workflows for time capture, electronic file updates and invoice routing to finance, aligning administrative responsibilities such as incoming mail distribution and record updates with the IntApp Open driven billing lifecycle.
|
 |
Dickinson Wright | Professional Services | 500 | $320M | United States | Intapp | IntApp Open | Business Process Management | 2017 | InOutsource |
In 2017 Dickinson Wright implemented IntApp Open, a Business Process Management application, to centralize new business intake and conflicts clearance across the firm. The deployment targeted an Am Law 200 firm with more than 450 lawyers across 17 offices and roughly 500 employees, and used the web-based IntApp Open platform to provide a holistic view of the new business acceptance life cycle.
The implementation focused on two core modules, Intake and Conflicts, with configuration work to standardize intake forms, codify conflict rules and enable custom workflow automation for matter intake routing and approvals. InOutsource led a comprehensive analysis and planning phase, then established custom workflows, updated the conflicts model and performed a data integrity analysis to align business rules with IntApp Open configuration.
Integrations are not detailed in the source materials, the deployment was positioned as easy for administrators to configure and simple for lawyers, professionals and staff to execute, while providing tools for risk and management stakeholders to track and oversee matters. Operational coverage included legal intake, risk and conflicts clearance, and management oversight across the firm’s offices, with the platform serving as the system of record for new business acceptance processes.
InOutsource acted as the systems integrator and implementation partner, delivering the program in less than nine months for both Intake and Conflicts and completing the work under budget. The engagement emphasized process governance and standardization, and explicitly sought to reduce risk and increase efficiency through automation and standardized intake and conflicts workflows using IntApp Open.
|
 |
|
Professional Services | 2000 | $650M | United States | Intapp | IntApp Open | Business Process Management | 2016 | n/a |
|
|
|
|
Professional Services | 1600 | $958M | United States | Intapp | IntApp Open | Business Process Management | 2020 | n/a |
|
|
|
|
Professional Services | 750 | $301M | United States | Intapp | IntApp Open | Business Process Management | 2015 | n/a |
|
|
|
|
Professional Services | 2000 | $612M | United States | Intapp | IntApp Open | Business Process Management | 2019 | n/a |
|
|
|
|
Professional Services | 2600 | $1.9B | United States | Intapp | IntApp Open | Business Process Management | 2018 | n/a |
|
|
|
|
Professional Services | 1700 | $796M | United States | Intapp | IntApp Open | Business Process Management | 2018 | n/a |
|
|
|
|
Professional Services | 2000 | $1.8B | United States | Intapp | IntApp Open | Business Process Management | 2020 | n/a |
|
Buyer Intent: Companies Evaluating IntApp Open
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||