List of IQ Bot Customers
Automation Anywhere
633 River Oaks Parkway,
San Jose, 95134, CA,
United States
San Jose, 95134, CA,
United States
1 408-834-7676
Professional Services
2200
$950M
Since 2010, our global team of researchers has been studying IQ Bot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IQ Bot for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IQ Bot for Intelligent Document Processing include: KeyBank, a United States based Banking and Financial Services organisation with 17396 employees and revenues of $7.30 billion, Tech Mahindra, a India based Professional Services organisation with 148000 employees and revenues of $6.40 billion, PTC, a United States based Professional Services organisation with 7642 employees and revenues of $2.74 billion, Hitachi Vantara, a United States based Professional Services organisation with 6300 employees and revenues of $2.40 billion, Stant, a United States based Manufacturing organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using IQ Bot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IQ Bot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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GLT International Tape and Converting | Manufacturing | 50 | $5M | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2020 | n/a |
In 2020, GLT International Tape and Converting deployed IQ Bot for Intelligent Document Processing to automate invoice handling and customer document distribution. The implementation targeted accounts payable and customer service workflows, concentrating on structured invoice ingestion, classification, and extraction to reduce manual routing and data entry.
IQ Bot was configured to recognize supplier invoice formats, assign invoices to groups, and export the necessary information for transactional processing. The implementation enabled a three way matching process that compared the receipt, the supplier invoice, and the supplier purchase order, while bots detected invoice errors or exceptions and either filed them into designated folders or corrected overwritable data fields when possible.
Extracted data was exported to downstream systems to support reconciliation and approvals, and exceptions were routed into an approval workflow that notified human counterparts of pending issues. Accounts payable used the logs generated by IQ Bot to concentrate on troubleshooting and coordination rather than routine data validation, and the solution was extended to automate sending invoices and packing slips to customers, freeing customer service to focus on planning ahead.
Governance centered on exception routing and recorded bot logs to support operational oversight and compliance, and the deployment is reported to have improved compliance by eliminating errors and omissions that could negatively impact the business. The implementation achieved near 95% accuracy and 89% straight through processing for invoice handling, demonstrating high extraction fidelity within the Intelligent Document Processing scope.
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Hitachi Vantara | Professional Services | 6300 | $2.4B | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2018 | n/a |
In 2018, Hitachi Vantara implemented IQ Bot from Automation Anywhere to add Intelligent Document Processing capabilities as part of its initial RPA program. The effort concentrated on IT and Finance, targeting service desk provisioning and deprovisioning in IT and order to cash, record to report, and procure to pay workflows in Finance.
IQ Bot was configured to perform cognitive capture and machine learning extraction of invoice fields including purchase order number, invoice date, item or service description, and invoice amount. The deployment automated the manual keying that had been required to enter invoice data into an Oracle ERP system, and scaled automation across an initial round of 30 targeted processes while ultimately running 35 bots in production.
Integrations linked IQ Bot outputs into the Oracle ERP for automated posting, and the implementation processed invoices from more than 1,000 vendors in over 20 languages, handling in excess of 80,000 invoices annually. Operational coverage explicitly included finance back office functions and IT service desk provisioning, with bots orchestrating extraction, validation, and handoff to downstream transactional systems.
Governance followed a phased rollout, with Phase 1 expanding from 30 targeted processes to 41 automated processes across finance and IT workflows. The implementation achieved 75% straight through processing of invoices, demonstrating IQ Bot s Intelligent Document Processing capability for high volume, multi vendor invoice capture and throughput.
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KeyBank | Banking and Financial Services | 17396 | $7.3B | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2019 | n/a |
In 2019, KeyBank deployed IQ Bot as an Intelligent Document Processing solution to automate mortgage quality checks in advance of loan funding. Underwriters required fully accurate data on appraisal documents and flood certifications produced by a third party, and KeyBank’s mortgage team had been performing 100 percent of these time consuming manual reviews with volume fluctuations from a few dozen to more than 100 loans in peak seasons.
The implementation combined Automation Anywhere RPA with IQ Bot in an end to end automated workflow. Documents are programmatically downloaded and converted to PDFs, files with more than 30 pages are split, then PDFs are uploaded to IQ Bot which is tailored to classify and extract fields that distinguish appraisal forms from flood certification forms. IQ Bot produces a response file as a CSV, which is ingested by an RPA task bot to perform lookups and comparisons and to assemble an output report of items that require human review.
Operational coverage centered on the mortgage operations and underwriting pre funding checks, with the automation processing approximately 40,000 documents to date. When the COVID-19 pandemic created constraints on on site staffing and increased call volumes, KeyBank relied on the RPA plus IQ Bot orchestration to absorb additional work without immediate headcount increases.
Governance shifted the team from full document processing to an exception handling model where employees review only the items surfaced in the output report. The deployment emphasizes Intelligent Document Processing capabilities such as document classification, field extraction, and CSV based handoff to RPA for downstream reconciliation, and has produced an exception rate of 15 percent on the automated workflow.
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Patelco Credit Union | Banking and Financial Services | 750 | $72M | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2019 | n/a |
In 2019 Patelco Credit Union deployed IQ Bot from Automation Anywhere as part of an Intelligent Document Processing initiative to accelerate member-facing workflows and fraud handling. The deployment complemented the Enterprise A2019 cloud-native RPA platform and targeted consumer lending, fraud prevention, and the member contact center.
The implementation used IQ Bot for unstructured data extraction and semi-structured document classification, combined with Enterprise A2019 orchestration for process automation. Key functional capabilities implemented included OCR-based data capture from report PDFs and third-party forms, validation and reconciliation of captured fields, automated payoff calculation logic for 10-day loan payoffs, and automated cardholder communications for fraud alerts.
Integrations were executed with the member service CRM platform to submit and record payoff requests and update member notes, and with the Falcon fraud alert flow to ingest alert data and drive cardholder outreach. Operational coverage spanned the contact center and back office processes, enabling end-to-end automation across the systems required to compute payoffs, generate letters, and manage card fraud alerts.
Governance followed a test-and-learn approach, beginning with an Automation Anywhere workshop, rapid proofs of concept, pilots of rule-based and high-frequency processes, and promotion to production. Patelco moved from pilot to production rapidly, stopped using temporary resources for fraud alert handling at the end of 2019, and planned to formalize an internal Center of Excellence to create an RPA priority pipeline and scale Discovery Bot capabilities.
Explicit outcomes documented by Patelco include reducing loan payoff turnaround from 24 to 48 hours down to approximately two minutes enabling same-day processing, reducing Falcon alert processing from up to six hours to about 40 minutes which is an 88 percent decrease in processing time, increasing clearance rates to 83 percent, and realizing annual savings of approximately $39,000 from automated Falcon Alerts. IQ Bot and Enterprise A2019 together addressed Intelligent Document Processing needs while improving operational throughput and member experience.
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PTC | Professional Services | 7642 | $2.7B | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2021 | n/a |
In 2021, PTC implemented IQ Bot from Automation Anywhere to address Intelligent Document Processing requirements across finance and G&A workflows. IQ Bot was used specifically to process 45 plus invoice documents and to drive document-centric automations embedded within existing RPA projects.
The IQ Bot deployment focused on cognitive document capture and semi structured invoice extraction, incorporating template free data extraction, classification, and human in the loop validation typical of Intelligent Document Processing solutions. IQ Bot was embedded in Automation Anywhere RPA workflows and leveraged both Automation Anywhere 11 and Automation Anywhere 360 capabilities for attended and interactive use cases including AARI based user prompts.
Integrations were explicit to downstream business systems, with bots generating intercompany reconciliation reports from Oracle for countries across the globe, and a VAT ID verification workflow that consumed documents downloaded from Salesforce. Supporting automation work included migration of a Qlik application promotion bot from Internet Explorer to Chrome, and use of VBA macros to generate Excel charts and populate PowerPoint, with those macros invoked by Automation Anywhere bots.
Operational scope centered on finance facing functions, accounts payable invoice processing, tax verification and cross country reconciliation, implemented as modular RPA workflows that combined IQ Bot extraction with robotic orchestration. Governance and operational control emphasized integration into Automation Anywhere orchestration pipelines and retained human review steps for document verification, with reuse of VBA automation assets to accelerate rollout and maintenance.
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Manufacturing | 1000 | $250M | United States | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2020 | n/a |
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Professional Services | 148000 | $6.4B | India | Automation Anywhere | IQ Bot | Intelligent Document Processing | 2019 | n/a |
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Buyer Intent: Companies Evaluating IQ Bot
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD IQ Bot Coverage
IQ Bot is a Intelligent Document Processing solution from Automation Anywhere.
Companies worldwide use IQ Bot, from small firms to large enterprises across 21+ industries.
Organizations such as KeyBank, Tech Mahindra, PTC, Hitachi Vantara and Stant are recorded users of
IQ Bot for Intelligent Document Processing.
Companies using IQ Bot are most concentrated in Banking and Financial Services, Professional Services and Manufacturing, with adoption spanning over 21 industries.
Companies using IQ Bot are most concentrated in United States and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IQ Bot across Americas, EMEA, and APAC.
Companies using IQ Bot range from small businesses with 0-100 employees - 14.29%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 28.57%, and global enterprises with 10,000+ employees - 28.57%.
Customers of IQ Bot include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IQ Bot customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Intelligent Document Processing.