List of Itron OpenWay Riva Customers
Itron
2111 North Molter Road,
Liberty Lake, 99019, WA,
United States
Liberty Lake, 99019, WA,
United States
1 509-924-9900
Professional Services
5550
$2.4B
Since 2010, our global team of researchers has been studying Itron OpenWay Riva customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Itron OpenWay Riva for Utilities Distribution Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Itron OpenWay Riva for Utilities Distribution Management include: Avangrid, a United States based Utilities organisation with 8000 employees and revenues of $8.70 billion, NorthWestern Energy Group, a United States based Utilities organisation with 1573 employees and revenues of $1.42 billion, City of Roseville, a United States based Government organisation with 1100 employees and revenues of $270.0 million, Tonga Power, a Tonga based Utilities organisation with 263 employees and revenues of $56.0 million and many others.
Contact us if you need a completed and verified list of companies using Itron OpenWay Riva, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avangrid | Utilities | 8000 | $8.7B | United States | Itron | Itron OpenWay Riva | Utilities Distribution Management | 2017 | n/a |
In 2017 Avangrid implemented Itron OpenWay Riva to provide the foundation for an Energy Smart Community deployment in Ithaca, NY. The Itron OpenWay Riva implementation addressed both electric and smart gas metering, situating the program squarely in Utilities Distribution Management and supporting localized distributed system platform goals and customer engagement objectives.
The deployment used Itron OpenWay Riva as the meter and communications layer, with configuration focused on smart metering telemetry, edge analytics enablement, and meter data collection workflows. Vendor-supplied meter data management SaaS and Itron analytics were incorporated as the central data and analytics components, enabling near real-time processing of metering events and device-level analytics consistent with Utilities Distribution Management functional patterns.
Operational coverage concentrated on the Ithaca, NY region, with the implementation connecting field metering assets to grid operations and customer engagement functions. The solution established a consistent meter data feed into the Itron meter data management service and layered analytics, creating a single logical data plane for distribution operations, customer notifications, and program-level visibility.
Governance centered on instituting meter data management as the authoritative source for metering and analytics, and on aligning grid services workflows with the new edge analytics capabilities. The project used Itron analytics and meter data management SaaS to enable real-time edge analytics and new grid services for the region, and to support customer engagement use cases as stated by the vendor.
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City of Roseville | Government | 1100 | $270M | United States | Itron | Itron OpenWay Riva | Utilities Distribution Management | 2018 | n/a |
In 2018, the City of Roseville contracted Itron to modernize its electric and water systems using Itron OpenWay Riva. The Itron OpenWay Riva deployment, categorized as Utilities Distribution Management, targeted municipal electric and water metering across the City of Roseville in Northern California and included deployment of more than 100,000 electricity and water meters.
The implementation leveraged Itron Total Outcomes and explicitly incorporated meter data management and analytics capabilities within the Itron OpenWay Riva platform to centralize meter telemetry, event detection, and program reporting. Functional scope included networked smart metering, automated meter data collection, analytics for outage detection and leak identification, and the instrumentation needed to enable new rate and conservation program workflows.
Operational coverage focused on the city utility organization, with the implementation improving operational visibility for field response and program management. Vendor statements note accelerated time-to-value and improved outage response, leak detection, and enablement of new rate and conservation programs as direct outcomes of the Itron OpenWay Riva Utilities Distribution Management deployment.
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NorthWestern Energy Group | Utilities | 1573 | $1.4B | United States | Itron | Itron OpenWay Riva | Utilities Distribution Management | 2018 | n/a |
In 2018, NorthWestern Energy Group implemented Itron OpenWay Riva to modernize electric and gas operations in South Dakota and Nebraska. Itron OpenWay Riva, in the Utilities Distribution Management category, was contracted to improve grid visibility, reduce operating costs, and enhance customer service as stated in the announcement.
The implementation centered on category aligned capabilities typical of Itron OpenWay Riva, including advanced metering infrastructure orchestration, meter data management, and grid edge device management. Module usage such as AMI meter deployments and meter data management are not explicitly detailed in the announcement, but those capabilities are consistent with the scope and expected outcomes of the OpenWay Riva rollout.
Operational coverage emphasized electric and gas distribution functions, with primary business functions impacted being distribution operations, field operations, and customer service. Integrations focused on device communications and head end metering networks typical of Utilities Distribution Management deployments, enabling near real time meter telemetry and fault detection workflows.
Governance and rollout planning required cross functional coordination among operations, customer service, and IT to establish meter data governance, data flows, and operational processes for improved grid visibility. The contract signed in 2018 framed the modernization effort across South Dakota and Nebraska and specified reduction of operating costs and improvement of customer service and grid visibility as the program objectives.
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Tonga Power | Utilities | 263 | $56M | Tonga | Itron | Itron OpenWay Riva | Utilities Distribution Management | 2015 | n/a |
In 2015 Tonga Power implemented Itron OpenWay Riva as a Utilities Distribution Management deployment to cover more than 20,000 customers on the main island of Tongatapu. The deployment was positioned to support Tonga Power Limited's smart island objectives and the island scale integration of distributed renewable generation.
The implementation centers on Itron OpenWay Riva's combined communications and metering capabilities, delivering an advanced metering infrastructure and adaptive communications layer that unifies radio frequency mesh and power line carrier on a single chipset. Functional capabilities implemented include remote connect and disconnect workflows, revenue protection features, and network communications management that dynamically selects the optimal communications path based on network operating conditions, data attributes and application requirements.
Operational integration focused on renewable generation monitoring and distributed energy management, enabling Tonga Power to monitor and manage the integration of solar and other renewable sources into the distribution grid to support grid reliability and energy security. Itron services were engaged to manage and maintain the network, reducing Tonga Power's operational burden for ongoing network operations and lifecycle management.
Governance and rollout concentrated on network operations, customer care and revenue assurance processes, with Tonga Power adopting the solution island wide on Tongatapu. The program emphasized easier faster and less costly network infrastructure deployment, and the Itron OpenWay Riva deployment was intended to enable holistic energy management, optimize communications and maximize revenue protection as stated by Tonga Power.
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Buyer Intent: Companies Evaluating Itron OpenWay Riva
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FAQ - APPS RUN THE WORLD Itron OpenWay Riva Coverage
Itron OpenWay Riva is a Utilities Distribution Management solution from Itron.
Companies worldwide use Itron OpenWay Riva, from small firms to large enterprises across 21+ industries.
Organizations such as Avangrid, NorthWestern Energy Group, City of Roseville and Tonga Power are recorded users of
Itron OpenWay Riva for Utilities Distribution Management.
Companies using Itron OpenWay Riva are most concentrated in Utilities and Government, with adoption spanning over 21 industries.
Companies using Itron OpenWay Riva are most concentrated in United States and Tonga, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Itron OpenWay Riva across Americas, EMEA, and APAC.
Companies using Itron OpenWay Riva range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 0%.
Customers of Itron OpenWay Riva include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Itron OpenWay Riva customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Distribution Management.