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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Jack Henry Credit Union Management (previously Symitar Episys) Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
121 Financial Credit Union Banking and Financial Services 200 $35M United States Jack Henry & Associates Jack Henry Credit Union Management (previously Symitar Episys) Credit Union Management 2016 n/a In 2016, 121 Financial Credit Union implemented Jack Henry Credit Union Management, deploying the vendor-branded core banking platform previously known as Symitar Episys. The deployment positioned Jack Henry Credit Union Management as the central ledger and transaction engine under the Credit Union Management category, consolidating member account administration and core posting functions across the institution. Configuration work focused on core modules typical for Credit Union Management, including account processing, loan servicing, general ledger integration, and member relationship management. The implementation leveraged the platform's processing engines and configuration tools to support real-time posting alongside batch settlement workflows, and to enforce centralized posting rules and cashiering controls. The Jack Henry Credit Union Management core was integrated into a multi-vendor ecosystem, with Q2 providing internet and mobile banking, MeridianLink handling loan origination and online account opening, TruHome supporting mortgage processing, Sageworks by Abrigo providing business underwriting capabilities, Domo delivering analytics, and NCR supplying interactive teller machines. Integrations used standard data exchange patterns between the core and channel or specialty systems to synchronize member, deposit, and loan data, creating an operational footprint that covered branches, lending units, and digital channels. Governance emphasized central master data control within Jack Henry Credit Union Management, with reconciliations, exception handling, and interface monitoring instituted between the core and connected systems. Rollout aligned branch operations and lending workflows to the core platform, assigning process owners for core posting, interface operations, and vendor coordination to maintain consistent operational practices across member services, lending, mortgage, and analytics functions.
Abound Credit Union Banking and Financial Services 359 $122M United States Jack Henry & Associates Jack Henry Credit Union Management (previously Symitar Episys) Credit Union Management 2025 n/a In 2025, Abound Credit Union implemented Jack Henry Credit Union Management (previously Symitar Episys) to modernize core processing within the Credit Union Management category for its more than 130,000 members across Kentucky. The initiative placed Abound on Jack Henry's cloud-native, open core platform to provide a technology foundation intended to support growth while preserving member-facing continuity and brand relationships. The implementation includes core processing alongside complementary modules and capabilities such as Jack Henry Data Hub for real-time member insights, the Banno Digital Platform for digital banking channels, and the Banno Digital Toolkit to enable customization and integration with third-party providers. Jack Henry business banking, payments, lending, and financial crimes solutions were provisioned to extend functionality into commercial account handling, payment rails, lending workflows, and financial-crime risk detection and compliance operations. Architecturally the deployment leverages an open, cloud-native platform model that centralizes member data and exposes integration points for third-party services through the Banno Digital Toolkit, allowing orchestration between core, digital, and ancillary services. Operational scope spans member services, digital channels, payments, lending, business banking, and compliance functions across Abound's Kentucky footprint, aligning core data flows with downstream digital experiences. Governance and process emphasis centers on data-driven personalization and modular integration, using Jack Henry Data Hub to inform personalization and the Banno Toolkit to standardize integration patterns and customization. Outcomes communicated include delivering a more personalized, secure, and convenient member experience, and providing a flexible technology foundation that enables Abound Credit Union to add capabilities as needs change while focusing resources on serving members in Kentucky.
Advancial Federal Credit Union Banking and Financial Services 250 $40M United States Jack Henry & Associates Jack Henry Credit Union Management (previously Symitar Episys) Credit Union Management 2018 n/a In 2018, Advancial Federal Credit Union implemented Jack Henry Credit Union Management (previously Symitar Episys) to run core Credit Union Management functions supporting loan origination, member services, and back office operations for its roughly 250 employee United States operations. The deployment established the Jack Henry Credit Union Management application as the central ledger and transaction processor for retail lending and member account lifecycle management. The implementation included a configured loan application workflow and an automated case workflow that spans internal teams, external partners, members, and prospects, and Symitar PowerOn scripts were enhanced to extend transaction processing and business rule execution. A .NET Core REST API, SymXchange, was developed to facilitate communication between the Jack Henry Symitar Core and internal applications, enabling service oriented integration and event exchange. Integrations were explicitly built to third party APIs including Visa, LexisNexis, and Wise, supporting external payment routing, identity and screening checks, and cross border movement of funds within the Credit Union Management environment. Architecture work focused on API orchestration and script driven core extensions, while prototype employee productivity applications were developed that utilized the ChatGPT API to explore automation of routine member interactions. Governance and ongoing delivery were organized around application maintenance, PowerOn script lifecycle management, and iterative feature delivery, with a Solutions Architect responsible for technical design, mentoring developers, and managing project stories and task assignments from 2020 onward.
Banking and Financial Services 508 $89M United States Jack Henry & Associates Jack Henry Credit Union Management (previously Symitar Episys) Credit Union Management 2019 n/a
Banking and Financial Services 150 $50M United States Jack Henry & Associates Jack Henry Credit Union Management (previously Symitar Episys) Credit Union Management 2012 n/a
Banking and Financial Services 400 $125M United States Jack Henry & Associates Jack Henry Credit Union Management (previously Symitar Episys) Credit Union Management 2024 n/a
Banking and Financial Services 600 $68M United States Jack Henry & Associates Jack Henry Credit Union Management (previously Symitar Episys) Credit Union Management 2020 n/a
Banking and Financial Services 181 $57M United States Jack Henry & Associates Jack Henry Credit Union Management (previously Symitar Episys) Credit Union Management 2025 n/a
Banking and Financial Services 427 $163M United States Jack Henry & Associates Jack Henry Credit Union Management (previously Symitar Episys) Credit Union Management 2025 n/a
Professional Services 1000 $200M Sweden Jack Henry & Associates Jack Henry Credit Union Management (previously Symitar Episys) Credit Union Management 2002 n/a
Showing 1 to 10 of 26 entries

Buyer Intent: Companies Evaluating Jack Henry Credit Union Management (previously Symitar Episys)

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Jack Henry Credit Union Management (previously Symitar Episys). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Jack Henry Credit Union Management (previously Symitar Episys) for Credit Union Management include:

  1. Otava, a United States based Communications organization with 200 Employees
  2. DemandNXT Business Services, a India based Professional Services company with 250 Employees
  3. Taylor, a United States based Communications organization with 10000 Employees

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