List of Karmak Fusion Customers
Karmak
1 Karmak PlazaP.O. Box 680,
Carlinville, 62626, IL,
United States
Carlinville, 62626, IL,
United States
1 800-622-6311
Professional Services
250
$50M
Since 2010, our global team of researchers has been studying Karmak Fusion customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Karmak Fusion for Dealership Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Karmak Fusion for Dealership Management include: Cox Automotive, a United States based Professional Services organisation with 29000 employees and revenues of $9.35 billion, Utility Trailer Manufacturing Company, a United States based Automotive organisation with 4000 employees and revenues of $1.20 billion, Trudell Holdings, Inc., a United States based Retail organisation with 100 employees and revenues of $20.0 million, Royal Truck & Trailer, a United States based Automotive organisation with 150 employees and revenues of $12.0 million, City Trailer, a United States based Automotive organisation with 85 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Karmak Fusion, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Karmak Fusion customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Atlantic Great Dane | Transportation | 30 | $3M | United States | Karmak | Karmak Fusion | Dealership Management | 2008 | n/a |
In 2008 Atlantic Great Dane implemented Karmak Fusion to centralize Dealership Management for its transportation operations. Karmak Fusion was positioned to support core shop, parts, rental, and accounting workflows across the small dealer environment.
The deployment emphasized repair order management and shop workflow control, with staff writing detailed notes for all Hannaford repair orders inside Karmak Fusion. Functional configuration included parts-to-repair-order reconciliation, labor entry and verification to ensure repair orders reflected appropriate labor amounts, repair order location tracking, and preventative maintenance scheduling for trailers. The organization used Karmak Fusion to input rental, parts, and service checks and to void incorrect invoices when required.
Operational scope covered parts, service, reception backup, accounts payable processing, and accounts receivable support, with the system serving as the transaction ledger for shop and parts activities. Service advisors and parts staff used the Dealership Management capabilities to coordinate parts availability, assist Hannaford requests, and manage the whereabouts of active repair orders. Website and social media responsibilities were maintained by staff outside of Karmak Fusion as separate operational duties.
Governance and process changes centered on standardized repair order documentation, explicit procedures for matching parts to repair orders, and a workflow for documenting collections activity during accounts receivable meetings. Staff responsibilities included running errands for parts and service, ordering safety invoices and shop supplies, and maintaining written notes in the system to guide follow up actions on overdue accounts. Karmak Fusion served as the single system of record for the dealership functions enumerated in the Dealership Management category.
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Burr Truck | Automotive | 30 | $3M | United States | Karmak | Karmak Fusion | Dealership Management | 2019 | n/a |
In 2019 Burr Truck implemented Karmak Fusion, a Dealership Management application, to support parts operations at its Vestal, New York location. The deployment focused on the dealership parts function, specifically the Volvo, Isuzu and Hino parts lines, where Karmak Fusion serves as the dealership DMS for inventory and order workflows.
Karmak Fusion was configured to support core parts management workflows including stock and special order entry, purchase order creation, shipping and receiving control, and inventory lifecycle processes such as manufacturer obsolescence and scrap handling. The implementation emphasizes parts inventory control and order generation capabilities, with routine use by the Inventory Control Manager for daily packing slip to purchase order and manufacturer invoice reconciliation.
Operational interactions extend to manufacturers and authorized vendors for creation and input of stock and special orders, and the system is used to coordinate vendor shipments into the dealership parts department. Karmak Fusion is used as the authoritative record for parts counts, receiving activity, and routine inventory control procedures at the Vestal parts operation.
Governance and workflow practices were formalized around daily reconciliation and routine inventory controls, with the Inventory Control Manager executing order entry, shipping and receiving oversight, and manufacturer scrap processes through the Karmak Fusion system. These procedural controls position Karmak Fusion as the central Dealership Management system driving parts department operations and accountability.
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City Trailer | Automotive | 85 | $10M | United States | Karmak | Karmak Fusion | Dealership Management | 2013 | n/a |
In 2013, City Trailer implemented Karmak Fusion as its Dealership Management application, choosing the product in part because Karmak Fusion is a pure Windows based system and fit the company’s preference for familiar desktop architecture. The decision followed a period on a custom business system and an initial trial with ADP that did not meet value expectations, leading leadership to invest in Karmak Fusion for its functional fit and ease of learning.
The implementation centered on Sales and Accounting modules, with Sales gaining greater control of units, unit-level cash flow, and unit cost visibility, and the ability to view all transactions related to a unit before posting a deal. The accounting package was deployed as a comprehensive, integrated module that processes transactions in real time across Fusion modules, supporting check cutting, check application, vendor inquiry workflows, and rapid transactional search capability.
Reporting and analytics were implemented using Karmak Live and built in BI exports, enabling data grids and reports to be exported to Microsoft Excel, Word, PDF and text files for downstream analysis. The narrative emphasizes that Karmak Fusion integrates accounting with other Fusion modules for a unified operational view, and that BI exportability is a key capability for a finance heavy user base that relies on sortable Excel reports.
Governance and adoption were driven by ease of learning and hands on use by the CFO, who remained actively engaged in accounting workflows, which supported faster user uptake. City Trailer reported that Fusion delivered cross functional improvements, with Sales benefiting most, and that the company continued to favor Karmak Fusion after coming on the system in 2013.
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Cox Automotive | Professional Services | 29000 | $9.4B | United States | Karmak | Karmak Fusion | Dealership Management | 2020 | n/a |
In 2020, Cox Automotive implemented Karmak Fusion as its Dealership Management application to centralize dealer-facing operational workflows. The Karmak Fusion deployment was positioned to support core dealer business functions including sales, fixed operations, parts, service and accounting within Cox Automotive’s dealer services portfolio.
The implementation configured standard Dealership Management modules such as vehicle inventory management, sales desk and deal processing, finance and insurance workflow, parts and service scheduling, and general ledger interfacing. Karmak Fusion was exercised for transaction processing, inventory lifecycle tracking, service lane scheduling, and customer record management consistent with DMS functional coverage.
Integration work focused on standard interface patterns typical for Dealership Management systems, enabling data exchange with OEM information feeds, vehicle history and title workflows, parts catalogs, and enterprise reporting or financial systems through transactional interfaces. The deployment architecture emphasized a centralized instance with dealer-level configuration controls and role-based access to preserve operational consistency while allowing local dealer process parameters.
Governance and rollout were structured around phased dealer onboarding, defined user roles and permissions, and standardized transaction workflows to align sales, service and finance processes. Data governance and change management were applied at the business function level to enforce master data standards and consistent accounting and parts practices across the Karmak Fusion environment.
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Degel Truck Center | Retail | 25 | $3M | United States | Karmak | Karmak Fusion | Dealership Management | 2013 | n/a |
In 2013, Degel Truck Center implemented Karmak Fusion for Dealership Management. The initial deployment centered on integrating Karmak Fusion with Business Online and activating core Dealership Management modules for parts ordering, repair order processing, rental agreements, and customer insurance workflows.
The implementation addressed specific functional defects in the Repair Orders component and Business Online integration. Karmak Fusion repair order fields were corrected so voided invoice calculations display the correct sign for RO Parts Average Cost, RO Total Gross Profit Replacement Cost, RO Total Replacement Cost and Task Total Gross Profit Replacement Cost. Business Online logic was updated to consult the PRC93550 Customer Special Pricing record to prevent charging core prices to exempt customers, and shipping method selections from Business Online are now propagated to the Fusion parts order as a pickup or delivery indicator or as an order comment. The Business Online Quick Order and Favorites import routines were expanded to support up to 50 alpha numeric characters when using Karmak Fusion, aligning import limits with Fusion part number length.
Integration points and operational coverage focused on parts ordering and order display. The Display Order Invoice screen was fixed to show current day invoices and to sort records by date rather than invoice number, and the long data grid rendering issue that displaced footer hyperlinks was corrected. Checkout and confirmation formatting was adjusted so shipping instructions print on a separate line from the shipping address, and the Add to Cart link on Recently Purchased Parts was repaired to add items to the cart reliably. The Business Online setup received PSP92000 additions including a Default Comment Type on the Business Online tab to control the comment type used when shipping instructions are pushed into parts orders.
Governance and workflow controls were incorporated at the branch and customer level. A custom rental agreement was implemented under DTC61400 Degel Rental Agreement for Degel Truck Center, and the LRM92500 Customer Insurance update now filters the Customer VTL selection to customers sharing the base branch of the user login, enforcing branch level customer selection. Collectively these fixes and configuration changes stabilized the Karmak Fusion Dealership Management deployment for Degel Truck Center and aligned Business Online behavior with the Fusion business system.
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Distribution | 30 | $5M | United States | Karmak | Karmak Fusion | Dealership Management | 2017 | n/a |
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Distribution | 60 | $4M | United States | Karmak | Karmak Fusion | Dealership Management | 2013 | n/a |
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Automotive | 100 | $10M | United States | Karmak | Karmak Fusion | Dealership Management | 2017 | n/a |
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Automotive | 150 | $12M | United States | Karmak | Karmak Fusion | Dealership Management | 2016 | n/a |
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Retail | 100 | $20M | United States | Karmak | Karmak Fusion | Dealership Management | 2016 | n/a |
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Buyer Intent: Companies Evaluating Karmak Fusion
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Karmak Fusion. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Karmak Fusion for Dealership Management include:
- Dhandhania Infotech India, a India based Professional Services organization with 800 Employees
- Shepherd Insurance, a United States based Banking and Financial Services company with 500 Employees
- Iredell-Statesville Schools, a United States based Education organization with 2700 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Dhandhania Infotech India | Professional Services | 800 | $20M | India | 2026-03-17 |
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Shepherd Insurance | Banking and Financial Services | 500 | $300M | United States | 2026-03-04 |
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Iredell-Statesville Schools | Education | 2700 | $267M | United States | 2026-02-06 |
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Professional Services | 100 | $10M | United States | 2025-10-21 |
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Distribution | 500 | $297M | United States | 2025-07-21 |
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Insurance | 20 | $1M | United States | 2025-07-07 |
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Automotive | 500 | $100M | United States | 2025-03-18 |
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Education | 1200 | $337M | United States | 2024-09-20 |
FAQ - APPS RUN THE WORLD Karmak Fusion Coverage
Karmak Fusion is a Dealership Management solution from Karmak.
Companies worldwide use Karmak Fusion, from small firms to large enterprises across 21+ industries.
Organizations such as Cox Automotive, Utility Trailer Manufacturing Company, Trudell Holdings, Inc., Royal Truck & Trailer and City Trailer are recorded users of
Karmak Fusion for Dealership Management.
Companies using Karmak Fusion are most concentrated in Professional Services, Automotive and Retail, with adoption spanning over 21 industries.
Companies using Karmak Fusion are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Karmak Fusion across Americas, EMEA, and APAC.
Companies using Karmak Fusion range from small businesses with 0-100 employees - 72.73%, to mid-sized firms with 101-1,000 employees - 9.09%, large organizations with 1,001-10,000 employees - 9.09%, and global enterprises with 10,000+ employees - 9.09%.
Customers of Karmak Fusion include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Karmak Fusion customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Dealership Management.