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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Koncert Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
7signal Professional Services 60 $7M United States Koncert (formerly ConnectLeader) Koncert Sales Engagement 2020 n/a
In 2020, 7signal implemented Koncert as its Sales Engagement platform, and 7signal is listed as a customer on the Koncert website. The deployment positioned Koncert to support outbound sales workflows for a 60 person professional services organization, aligning the application with core sales and revenue generation functions. Koncert was configured to deliver category-standard capabilities including multi-channel sequencing, automated dialing, email cadence and template management, activity tracking, and engagement reporting. Koncert functionality was applied to structure prospecting cadences, standardize outreach templates and capture call activity to feed sales process controls and pipeline hygiene. Operational coverage focused on the sales organization, with configuration tailored to support sales development and account executive workflows. Koncert was provisioned to integrate with CRM systems and to centralize sales activity records, enabling synchronized contact and activity data across the sales stack without naming specific upstream systems. Governance emphasized cadence governance and administrative controls, with configuration of user roles and activity auditing to support consistent outreach practices. Rollout planning for Koncert included staged enablement, scripting and training for sales reps, and administration of templates and cadence policies to enforce repeatable sales engagement processes.
ActZero Professional Services 100 $10M United States Koncert (formerly ConnectLeader) Koncert Sales Engagement 2020 n/a
In 2020, ActZero implemented Koncert. ActZero deployed Koncert in the Sales Engagement category to support sales and business development operations across its professional services sales organization. The company is listed as a customer on the Koncert product website. The Koncert deployment focused on core Sales Engagement capabilities including power dialing, automated cadences and email sequencing, call recording and analytics, and contact prioritization workflows. Configuration emphasized cadence templates, contact list segmentation, and synchronization with CRM systems and corporate email platforms to maintain a single sales record. Operational coverage centered on sales and business development teams, with centralized configuration and governance administered by sales operations to enforce cadence adherence and data hygiene.
Archetype Media 650 $70M United States Koncert (formerly ConnectLeader) Koncert Sales Engagement 2020 n/a
In 2020 Archetype implemented Koncert as its Sales Engagement platform. Archetype is a United States based media company with roughly 650 employees and reported revenue of 70000000, and Koncert appears on the vendor site as a listed customer reference. The deployment used the cloud hosted Koncert application to centralize outbound prospecting and to standardize sales cadence workflows across the commercial organization. The implementation intent is visible on Koncert's product pages where customers are listed. The Koncert implementation was configured to support Sales Engagement functions including cadence orchestration, automated dialing and email sequencing, activity logging and reporting. The deployment connected Koncert to core CRM and calendar systems to synchronize contacts, log outreach activity and schedule follow ups, while sales operations established playbook templates and cadence governance to drive consistent SDR BDR and account executive workflows. Configuration emphasized task automation and analytics to instrument outbound motion and to provide visibility for sales management. Operational scope focused on Archetype sales teams in the United States and governance was routed through the sales operations function to manage rollout and change control.
Arctic Wolf Networks Professional Services 2600 $500M United States Koncert (formerly ConnectLeader) Koncert Sales Engagement 2021 n/a
In 2021 Arctic Wolf Networks implemented Koncert for Sales Engagement. The deployment focused on improving outbound prospecting for cloud-based IT security services by augmenting an inside sales team that had been making high volume cold calls from an acquired prospect list. Koncert’s Team Dialer module was configured inside Arctic Wolf’s Salesforce CRM, presenting the phone number in the primary prospect field and orchestrating human agent dialing sequences where agents dial four prospects concurrently until a live connect occurs, then hold the Team Dialer session for the salesperson’s conversation. The implementation included automated touch counting to measure actual call attempts per lead and a business rule that returns a lead to marketing after ten touches with no live conversation. Integration scope centered on Salesforce CRM and covered a four-person inside sales calling pod working through several thousand leads per territory, with Koncert used for 90 minutes per day to concentrate outbound activity. Operational coverage formalized the handoff between sales and marketing based on touch thresholds, and the Salesforce integration supported territory assignment and lead routing during Team Dialer sessions. Governance and process changes tightened lead qualification, bringing telemarketing efforts in-house after external firms charged roughly $600 per lead and delivered low quality prospects. The Koncert implementation centralized dialing, standardized touch-based lead stewardship between sales and marketing, and produced higher live conversation counts that led to more introductory demos and proof of concept opportunities, with the sales team relying on Team Dialer daily to sustain pipeline activity.
Balto Professional Services 200 $20M United States Koncert (formerly ConnectLeader) Koncert Sales Engagement 2021 n/a
In 2021 Balto implemented Koncert as its Sales Engagement platform to centralize outbound calling and scale scripted outreach across the organization. Koncert was deployed to address a core challenge of reaching the right contacts consistently, and to introduce an intelligent team dialer that could replace manual dialing workflows while supporting reproducible agent scripting. The implementation emphasized Koncert capabilities aligned with Sales Engagement functionality, including a team dialer for high velocity calling, click-to-deploy call scripts to project a consistent agent experience, A/B testing of call scripts to evaluate message performance, and agent coaching and training workflows to standardize talk tracks. Balto retained integrations with Salesforce for CRM workload alignment, and continued using Outreach and Mailchimp for multi-channel sequencing and email touches while moving dialing and live script orchestration into Koncert. Operational scope targeted Balto’s sales and call center operations within the United States, with configuration oriented toward agent-facing workflows, campaign lists, and script version control to support training at scale. The deployment was sized for a 200 person organization and focused on enabling faster call rates and consistent messaging across outreach campaigns. Governance focused on scripted content lifecycle, A/B test governance, and measurement of sales ROI through demos and opportunities that feed closed deals reporting. Koncert was positioned as Balto’s Sales Engagement solution to unify dialing, scripting, and call performance instrumentation for sales outreach and call center business functions.
Professional Services 300 $30M United States Koncert (formerly ConnectLeader) Koncert Sales Engagement 2021 n/a
Professional Services 25 $3M United States Koncert (formerly ConnectLeader) Koncert Sales Engagement 2021 n/a
Professional Services 40 $5M United States Koncert (formerly ConnectLeader) Koncert Sales Engagement 2021 n/a
Education 3450 $600M United States Koncert (formerly ConnectLeader) Koncert Sales Engagement 2021 n/a
Professional Services 70 $8M United States Koncert (formerly ConnectLeader) Koncert Sales Engagement 2021 n/a
Showing 1 to 10 of 19 entries

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FAQ - APPS RUN THE WORLD Koncert Coverage

Koncert is a Sales Engagement solution from Koncert (formerly ConnectLeader).

Companies worldwide use Koncert, from small firms to large enterprises across 21+ industries.

Organizations such as DePaul University, Varonis, Arctic Wolf Networks, Archetype and Bradley-Morris are recorded users of Koncert for Sales Engagement.

Companies using Koncert are most concentrated in Education, Professional Services and Media, with adoption spanning over 21 industries.

Companies using Koncert are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Koncert across Americas, EMEA, and APAC.

Companies using Koncert range from small businesses with 0-100 employees - 57.89%, to mid-sized firms with 101-1,000 employees - 26.32%, large organizations with 1,001-10,000 employees - 15.79%, and global enterprises with 10,000+ employees - 0%.

Customers of Koncert include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Koncert customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Sales Engagement.