List of LiveHelpNow Live Chat Customers
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United States
Since 2010, our global team of researchers has been studying LiveHelpNow Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LiveHelpNow Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LiveHelpNow Live Chat for Chatbots and Conversational AI include: Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.82 billion, Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.41 billion, Samsung Semiconductor, a South Korea based Manufacturing organisation with 262647 employees and revenues of $66.52 billion, Lincoln Electric, a United States based Manufacturing organisation with 12000 employees and revenues of $4.19 billion, Charles River, a United States based Life Sciences organisation with 20400 employees and revenues of $4.13 billion and many others.
Contact us if you need a completed and verified list of companies using LiveHelpNow Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LiveHelpNow Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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3Balls.Com | Retail | 10 | $1M | United States | LiveHelpNow | LiveHelpNow Live Chat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, 3Balls.Com implemented LiveHelpNow Live Chat. The deployment uses LiveHelpNow Live Chat in the Chatbots and Conversational AI category to provide an embedded chat interface on the 3Balls.Com e commerce storefront. The setup reflects a small retailer configuration focused on real time customer engagement and web based visitor interaction.
LiveHelpNow Live Chat was configured as an embedded chat widget delivering real time agent chat, proactive greetings, canned responses, visitor monitoring, and session transcripts, functions commonly associated with Chatbots and Conversational AI. The chat widget is instrumented in the site front end and routed into the company's customer service workflow to handle order inquiries and pre sales questions. Governance is organized around a compact operations team with defined chat handling procedures, transcript retention, and workflow ownership to manage conversational support.
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3id Management | Professional Services | 10 | $1M | United States | LiveHelpNow | LiveHelpNow Live Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, 3id Management deployed LiveHelpNow Live Chat on its public website. The deployment uses LiveHelpNow Live Chat within the Chatbots and Conversational AI category to provide real-time customer engagement on https://www.3idcards.com/. As a 10 employee professional services firm, the implementation is scoped to a web-embedded conversational interface that addresses customer inquiries and transactional assistance for the site.
The implementation is a lightweight web widget delivering standard live chat capabilities typical of Chatbots and Conversational AI solutions, including live agent messaging, visitor monitoring, canned responses, chat transcripts, and session routing. Configuration and administration are executed through the application SaaS console, with governance focused on message templates and response workflows suitable for a small team. Operational coverage centers on customer support and inbound lead capture through the website, with chat transcripts used for follow up. No named integrations with other enterprise systems are documented in the source materials.
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4 The Office | Retail | 15 | $1M | United States | LiveHelpNow | LiveHelpNow Live Chat | Chatbots and Conversational AI | 2013 | n/a |
In 2013, 4 The Office implemented LiveHelpNow Live Chat on its public website. The implementation uses LiveHelpNow Live Chat, classified in the Chatbots and Conversational AI category, to provide real time visitor engagement and web based customer contact directly from product and contact pages. The deployment is a SaaS chat widget embedded into the storefront, providing in page entry points for customers without native desktop software.
Functional capabilities implemented include the LiveHelpNow Live Chat agent console, canned responses for common retail queries, proactive chat invitations based on page behavior, and chat transcript capture for follow up. Configuration focused on session routing to available staff and maintaining conversation history, reflecting standard Chatbots and Conversational AI workflows for live customer engagement and record keeping.
Operational scope covered customer service and online sales support on the company website, consistent with a compact rollout for a 15 employee retail firm. Governance emphasized agent access controls and scripted response templates to standardize customer interactions, with workflows oriented around inbound website inquiries and sales assistance.
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Manufacturing | 30 | $3M | United States | LiveHelpNow | LiveHelpNow Live Chat | Chatbots and Conversational AI | 2018 | n/a |
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Construction and Real Estate | 15 | $2M | United States | LiveHelpNow | LiveHelpNow Live Chat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 100 | $10M | United States | LiveHelpNow | LiveHelpNow Live Chat | Chatbots and Conversational AI | 2014 | n/a |
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Professional Services | 11 | $1M | United States | LiveHelpNow | LiveHelpNow Live Chat | Chatbots and Conversational AI | 2023 | n/a |
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Distribution | 350 | $30M | United States | LiveHelpNow | LiveHelpNow Live Chat | Chatbots and Conversational AI | 2023 | n/a |
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Consumer Packaged Goods | 25 | $2M | United States | LiveHelpNow | LiveHelpNow Live Chat | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 10 | $1M | United States | LiveHelpNow | LiveHelpNow Live Chat | Chatbots and Conversational AI | 2015 | n/a |
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Buyer Intent: Companies Evaluating LiveHelpNow Live Chat
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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