List of Mapp Cloud Customers
San Diego, 92122, CA,
United States
Since 2010, our global team of researchers has been studying Mapp Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mapp Cloud for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mapp Cloud for Customer Experience include: Burger King, a United States based Retail organisation with 34800 employees and revenues of $27.02 billion, Mutual of Omaha, a United States based Insurance organisation with 8300 employees and revenues of $9.35 billion, Skechers, a United States based Retail organisation with 20100 employees and revenues of $8.97 billion, Perkins Restaurant & Bakery, a United States based Leisure and Hospitality organisation with 25000 employees and revenues of $4.00 billion, Uc San Diego Health, a United States based Healthcare organisation with 13500 employees and revenues of $3.60 billion and many others.
Contact us if you need a completed and verified list of companies using Mapp Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mapp Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1800GETLENS | Retail | 50 | $10M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2016 | n/a |
In 2016, 1800GETLENS implemented Mapp Cloud to instrument and orchestrate customer interactions on its public website. The deployment targeted Customer Experience use cases and aligned Mapp Cloud with the companys e-commerce and marketing functions to centralize visitor tracking and engagement.
The implementation leveraged standard Customer Experience capabilities in Mapp Cloud, including behavioral tracking, customer segmentation, campaign orchestration, personalization and email automation, alongside analytics dashboards for campaign and audience insights. Configuration efforts focused on event and page level data capture, segment definitions, campaign templates and automated message flows to support promotional and lifecycle campaigns on the website.
Operational ownership rested with marketing and e-commerce teams, with the rollout scoped to the website and instrumented at the front end to feed Mapp Cloud repositories for audience build and campaign delivery. Governance emphasized centralized campaign scheduling, audience definition controls and consent management, enabling coordinated customer journey workflows across web engagement and communications.
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Able Too | Non Profit | 20 | $2M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2015 | n/a |
In 2015, Able Too implemented Mapp Cloud to instrument its website for Customer Experience. The deployment uses the Mapp Cloud application to provide web analytics, customer profiling, segmentation, campaign orchestration, and onsite personalization capabilities that align with Customer Experience platform functionality. The implementation is centered on site-level tagging and cloud-hosted processing to capture visitor behavior and build contact-level profiles in Mapp Cloud.
Operational ownership is aligned to marketing and communications for outreach and donor engagement, reflecting Able Too's small organizational scale. Governance emphasizes centralized campaign configuration and segmentation workflows, enabling profile driven messaging and web-to-contact orchestration. Integrations beyond the website are not specified in the source data.
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ACD Systems | Professional Services | 10 | $1M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2016 | n/a |
In 2016, ACD Systems implemented Mapp Cloud on its public website to support Customer Experience. The deployment placed Mapp Cloud as the primary web-facing customer engagement layer for ACD Systems, reflecting a site-focused implementation appropriate for a 10 employee professional services firm.
Configuration emphasized web tagging and session-level analytics within Mapp Cloud, supporting visitor segmentation and digital campaign orchestration. Functional capabilities aligned with the Customer Experience category include personalization rules, audience segmentation workflows, and coordinated campaign orchestration across web and email touchpoints, enabling centralized campaign configuration and on-site messaging control.
Operational ownership was concentrated in the small marketing team, with centralized configuration and lightweight governance to manage segmentation, content personalization, and campaign calendars. The rollout centered on embedding Mapp Cloud scripts and tag management on the public site, aligning site content changes with campaign triggers and audience definitions, positioning ACD Systems Mapp Cloud Customer Experience work to support ongoing digital engagement and marketing operations at the website level.
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Professional Services | 10 | $1M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2016 | n/a |
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Professional Services | 21 | $3M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2014 | n/a |
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Government | 10 | $1M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2014 | n/a |
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Professional Services | 40 | $5M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2018 | n/a |
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Leisure and Hospitality | 50 | $5M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2014 | n/a |
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Leisure and Hospitality | 50 | $5M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2018 | n/a |
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Leisure and Hospitality | 500 | $90M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2023 | n/a |
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Buyer Intent: Companies Evaluating Mapp Cloud
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