List of MHR iTrent Workforce Management Customers
MHR International
Ruddington Hall Loughborough Road,
Nottingham, NG11 6LL,
United Kingdom
Nottingham, NG11 6LL,
United Kingdom
44 11 5945 6000
Professional Services
1100
$112M
Since 2010, our global team of researchers has been studying MHR iTrent Workforce Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MHR iTrent Workforce Management for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MHR iTrent Workforce Management for Workforce Management include: Leeds City Council, a United Kingdom based Government organisation with 14000 employees and revenues of $750.0 million, NEC Europe, a United Kingdom based Professional Services organisation with 1500 employees and revenues of $420.0 million, Trafford Council, a United Kingdom based Government organisation with 2416 employees and revenues of $286.0 million, UK Hydrographic Office, a United Kingdom based Government organisation with 1025 employees and revenues of $259.0 million, Swan Housing Group, a United Kingdom based Construction and Real Estate organisation with 430 employees and revenues of $230.0 million and many others.
Contact us if you need a completed and verified list of companies using MHR iTrent Workforce Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MHR iTrent Workforce Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Connect Health Ltd | Healthcare | 520 | $87M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Workforce Management | Workforce Management | 2017 | n/a |
In 2017, Connect Health Ltd implemented MHR iTrent Workforce Management. The deployment addressed Workforce Management use cases by enabling HR teams to provision new colleague records in MHR iTrent Workforce Management prior to commencement of employment for the 520-employee United Kingdom provider.
Configuration centered on personnel master data capture, preboarding and onboarding forms, and automated creation of employee records within MHR iTrent Workforce Management, aligning HR and recruitment workflows. Operational scope focused on HR operations and recruitment teams, instituting data governance checkpoints and standardized data entry processes to ensure accurate personnel records before start dates.
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Leeds City Council | Government | 14000 | $750M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Workforce Management | Workforce Management | 2022 | n/a |
In 2022, Leeds City Council deployed MHR iTrent Workforce Management to centralize HR and payroll services across the organisation. The MHR iTrent Workforce Management implementation was positioned to support the Council's 14,000 employees and the broader payroll population of 37,000 people, addressing a wide variety of contracts, pay cycles and pension arrangements across more than 500 services delivered across the city.
The deployment included core HR and payroll modules and was extended with onboarding, the pension data service, MCR, e-signatures, interactive payslips, employee self-service, and PowerBI and analytics. Configuration work focused on enabling a single-platform capability to handle complex pension schemes and multiple contract types while automating a number of previously manual HR and payroll processes.
Operational rollout was completed rapidly to all employees in a cost-effective, seamless manner, with the Council and vendor citing MHR's integration expertise and close relationship with Microsoft and other partners as confidence factors for connecting analytics and automation layers. The architecture emphasized a unified platform approach to consolidate transaction processing, employee self-service workflows, and reporting through MHR iTrent Workforce Management.
Governance for the programme was structured as a strategic partnership between Leeds City Council and MHR, with programme-level collaboration to transform and modernise HR operations. Outcomes explicitly stated by the parties include improved employee engagement and process efficiencies, and the Council expects the MHR iTrent Workforce Management platform to grow and adapt with its ongoing operational needs.
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NEC Europe | Professional Services | 1500 | $420M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Workforce Management | Workforce Management | 2022 | Strada |
In 2022 NEC Europe implemented MHR iTrent Workforce Management as part of a coordinated HR modernization effort within its European operations. The MHR iTrent Workforce Management deployment was positioned to strengthen NEC Europe’s Workforce Management capabilities while aligning with a wider global HR program supported by Strada advisory services.
MHR iTrent Workforce Management was configured to provide core workforce management functionality, including centralized employee workforce records, absence and leave management, time capture and rostering workflows, and standard reporting and workforce analytics consistent with the Workforce Management category. The implementation emphasized configuration-driven business rules and role-based access to ensure secure HR recordkeeping and operational continuity for HR and line managers.
Strada acted as the advisory and implementation partner for NEC’s HR program, applying governance design, target operating model definition, and global process owner accountability to the HR tooling effort. Operational coverage included NEC Europe HR and line management functions, with Strada establishing governance and decision-making structures to support cutover and early stabilization of business as usual processes.
The NEC and Strada partnership delivered consolidated HR governance and platform support across the global HR estate, including centralized advisory, AMS and customer care capabilities that follow ITIL practices for incident resolution and platform enhancements. These program-level outcomes included a move toward a unified HR system and standardized global HR operations, which informed how MHR iTrent Workforce Management was governed and supported within NEC Europe’s broader HR ecosystem.
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Northern Ireland Prison Service | Government | 1648 | $11M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Workforce Management | Workforce Management | 2020 | n/a |
In 2020, Northern Ireland Prison Service implemented MHR iTrent Workforce Management to formalize handling of staff electing to take time off in lieu. The deployment targeted operational workforce administration across the service's employee base of approximately 1,648 staff, aligning absence recording and roster control with TOIL policies.
The implementation of MHR iTrent Workforce Management centered on time and attendance, absence management, rostering, and Time Off In Lieu accrual and approval workflows. Configuration work included rule sets for TOIL eligibility, accrual windows, compensation options, and manager approval routing, plus audit logging to preserve records for operational governance.
Operational coverage encompassed HR case management, line manager approvals and scheduling functions, and employee self-service for TOIL election and booking. The solution provided roster adjustments and shift level time capture to ensure TOIL hours could be recorded against working patterns and later consumed as leave.
Governance changes involved codifying TOIL policies into system rules, defining role based permissions for managers and HR administrators, and introducing approval workflows to replace manual paper trails. MHR iTrent Workforce Management established an auditable record of TOIL transactions to support workforce control and compliance with internal policy.
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Swan Housing Group | Construction and Real Estate | 430 | $230M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Workforce Management | Workforce Management | 2011 | n/a |
In 2011, Swan Housing Group implemented MHR iTrent Workforce Management as a consolidated platform for HR, payroll, talent management and workforce planning. The implementation was contracted for five years and combined internal hosting of iTrent with outsourced payroll services supplied by MidlandHR.
MHR iTrent Workforce Management was configured to centralize employee self-service and core HR records, streamline holiday request workflows, and standardize payroll structuring and deduction calculations. The deployment consolidated multiple small point solutions into a single platform to provide a consistent self-service experience for staff and to surface richer workforce data for strategic decision making.
Operationally Swan hosted the iTrent system internally while using MidlandHR for outsourced payroll processing. Swan provided payroll data via iTrent, and MidlandHR handled pay and deduction configuration, payslip printing and distribution as part of the external payroll service. This model separated application hosting and payroll execution responsibilities between Swan and the vendor.
Rollout and governance followed a staged approach, with testing conducted for three months from October 2010 and iTrent expected to be operational in January 2011. Governance emphasis focused on centralizing HR processes, simplifying HR administration, and enabling analytical reporting for workforce planning and talent management within the Workforce Management category.
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Government | 2416 | $286M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Workforce Management | Workforce Management | 2016 | n/a |
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Government | 1025 | $259M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent Workforce Management | Workforce Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating MHR iTrent Workforce Management
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD MHR iTrent Workforce Management Coverage
MHR iTrent Workforce Management is a Workforce Management solution from MHR (formerly MidlandHR).
Companies worldwide use MHR iTrent Workforce Management, from small firms to large enterprises across 21+ industries.
Organizations such as Leeds City Council, NEC Europe, Trafford Council, UK Hydrographic Office and Swan Housing Group are recorded users of
MHR iTrent Workforce Management for Workforce Management.
Companies using MHR iTrent Workforce Management are most concentrated in Government, Professional Services and Construction and Real Estate, with adoption spanning over 21 industries.
Companies using MHR iTrent Workforce Management are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of MHR iTrent Workforce Management across Americas, EMEA, and APAC.
Companies using MHR iTrent Workforce Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 57.14%, and global enterprises with 10,000+ employees - 14.29%.
Customers of MHR iTrent Workforce Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified MHR iTrent Workforce Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Management.