List of Micro Focus IDOL Customers
OpenText
275 Frank Tompa Drive,
Waterloo, N2L 0A1, ON,
Canada
Waterloo, N2L 0A1, ON,
Canada
1 519-888-7111
Communications
21400
$5.2B
Since 2010, our global team of researchers has been studying Micro Focus IDOL customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Micro Focus IDOL for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Micro Focus IDOL for Analytics and BI include: Telus, a Canada based Communications organisation with 106800 employees and revenues of $14.47 billion, Dubai-Police, a United Arab Emirates based Government organisation with 30000 employees and revenues of $7.50 billion, Krung Thai Bank, a Thailand based Banking and Financial Services organisation with 16421 employees and revenues of $4.89 billion, RTVE Spain, a Spain based Media organisation with 6770 employees and revenues of $1.35 billion and many others.
Contact us if you need a completed and verified list of companies using Micro Focus IDOL, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Micro Focus IDOL customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dubai-Police | Government | 30000 | $7.5B | United Arab Emirates | OpenText | Micro Focus IDOL | Analytics and BI | 2015 | Zenith Technologies |
In 2015, Dubai Police deployed Micro Focus IDOL as an Analytics and BI application to power a mobile ANPR and analytics solution that automatically identifies and tracks wanted vehicles across the Emirates, providing near-real-time updates to patrol cars. Vendor materials reference the deployment as OpenText IDOL and describe it as serving law enforcement and public safety use cases in the United Arab Emirates.
The implementation emphasized video and image analytics capabilities within Micro Focus IDOL, including automated license plate recognition workflows, pattern matching against watch lists, and event-level indexing to support rapid query and alerting. IDOL was configured to process high-throughput camera feeds and to deliver actionable alerts to mobile endpoints, aligning analytics ingestion, indexing, and search functions with operational response workflows.
Operational integrations included high-performance CCTV and ANPR camera feeds and mobile communications to patrol vehicles, covering multiple sites across the Emirates as part of routine law enforcement operations. The deployment linked real-time sensor ingestion with in-vehicle update channels to shorten detection to notification cycles for field officers, supporting situational awareness and coordinated response.
The rollout was developed with Zenith Gulf Security Systems and delivered with system integration by Zenith Technologies, reflecting a joint vendor and integrator model for on-site capture, analytics tuning, and mobile delivery. Project governance focused on aligning IDOL indexing and alert rules with police watch lists and patrol procedures, and the deployment provided faster response and improved situational awareness as described in customer materials.
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Krung Thai Bank | Banking and Financial Services | 16421 | $4.9B | Thailand | OpenText | Micro Focus IDOL | Analytics and BI | 2023 | n/a |
In 2023 Krung Thai Bank deployed Micro Focus IDOL to modernize enterprise search and unstructured data analytics under the Analytics and BI category. The engagement positioned Micro Focus IDOL as the bank’s centralized search and AI ready analytics platform supporting both intranet and customer facing internet search functions.
KTB migrated search functionality previously dependent on Google Search Appliance, where over 10,000 users relied on that capability for business critical documents. The procurement followed a full government sourcing process and prioritized a software oriented enterprise search solution with local system integrator support, resulting in a partnership with DIS Computer (Thailand) Company Limited and Micro Focus, now part of OpenText. IDOL integrated with KTB’s existing hypervisor driven virtual IT infrastructure, fitting into the bank’s virtualization architecture without requiring infrastructure redesign.
Micro Focus IDOL was configured to handle enterprise search across diverse file formats and multiple repositories, delivering unstructured data analytics and enhanced administration capabilities. Implementation work included mapping user requirements to IDOL features, streamlining search workflows, and improving the search user interface to increase adoption. Administration and system management were simplified compared to the prior appliance, reducing operational complexity for the Technology Design Department and IT Innovation Lab team.
The rollout followed a phased, as is migration approach to preserve existing search and reporting functionality, with the main intranet search going live within three months and remaining subsystems including customer internet search deployed over the next three to four months. Post go live, KTB retained DIS for first line support, with Micro Focus providing escalation support, establishing a joint support model that combined local customization knowledge with vendor product expertise. The team responsible for the data lake and data warehouse is now evaluating expansion of Micro Focus IDOL to provide AI driven analytics on broader enterprise data.
Reported outcomes from the project included a smooth migration to IDOL, improved system administration, streamlined search workflows, an improved user interface, and a sustained partnership between DIS and Micro Focus OpenText that supported the tight timeline and phased rollout.
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RTVE Spain | Media | 6770 | $1.4B | Spain | OpenText | Micro Focus IDOL | Analytics and BI | 2019 | n/a |
In 2019, RTVE Spain deployed Micro Focus IDOL in the Analytics and BI category to index a 50 year institutional multimedia archive and make video, audio and image assets discoverable for news and program production. The initiative was scoped to media and content production workflows so producers and journalists could search archival material directly as part of content creation in Spain.
OpenText Professional Services led the integration of multimedia connectors and AI analytics, configuring Micro Focus IDOL for enterprise scale indexing and contextual search across more than 20 million assets. Functional capabilities implemented included multimedia ingestion via connectors, content aware indexing, and AI driven analytics to surface relevance and context for newsroom queries.
The deployment centralized a searchable index and delivered a single contextual search layer accessible to newsroom and program production teams, integrating asset discovery into daily editorial workflows. Governance activities noted in the integration centered on connector orchestration and search relevance tuning managed by vendor professional services during rollout.
According to the vendor case study, the Micro Focus IDOL implementation reduced search time by about 90 percent, enabling faster asset discovery across the 50 year archive and the more than 20 million asset corpus.
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Communications | 106800 | $14.5B | Canada | OpenText | Micro Focus IDOL | Analytics and BI | 2019 | n/a |
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Buyer Intent: Companies Evaluating Micro Focus IDOL
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Micro Focus IDOL. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Micro Focus IDOL for Analytics and BI include:
- India.Gov.In, a India based Government organization with 500 Employees
- Mid-Hudson Regional Information Center, a United States based Education company with 87 Employees
- Delta Equity Partners, a Netherlands based Banking and Financial Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Micro Focus IDOL Coverage
Micro Focus IDOL is a Analytics and BI solution from OpenText.
Companies worldwide use Micro Focus IDOL, from small firms to large enterprises across 21+ industries.
Organizations such as Telus, Dubai-Police, Krung Thai Bank and RTVE Spain are recorded users of
Micro Focus IDOL for Analytics and BI.
Companies using Micro Focus IDOL are most concentrated in Communications, Government and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Micro Focus IDOL are most concentrated in Canada, United Arab Emirates and Thailand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Micro Focus IDOL across Americas, EMEA, and APAC.
Companies using Micro Focus IDOL range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 75%.
Customers of Micro Focus IDOL include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Micro Focus IDOL customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.