List of Microsoft Dynamics 365 Commerce Customers
Microsoft
One Microsoft Way,
Redmond, 98052-6399, WA,
United States
Redmond, 98052-6399, WA,
United States
1 425-882-8080
Professional Services
228000
$320.0B
Since 2010, our global team of researchers has been studying Microsoft Dynamics 365 Commerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft Dynamics 365 Commerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft Dynamics 365 Commerce for eCommerce include: Ministry of Education (New Zealand), a New Zealand based Government organisation with 7300 employees and revenues of $12.40 billion, Telia Company, a Sweden based Communications organisation with 20800 employees and revenues of $9.30 billion, The Church of Jesus Christ of Latter-day Saints, a United States based Non Profit organisation with 67871 employees and revenues of $5.00 billion, Mattress Firm, a United States based Retail organisation with 6500 employees and revenues of $4.13 billion, City of Calgary, a Canada based Government organisation with 13300 employees and revenues of $3.87 billion and many others.
Contact us if you need a completed and verified list of companies using Microsoft Dynamics 365 Commerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Microsoft Dynamics 365 Commerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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14 Hands Winery | Consumer Packaged Goods | 90 | $55M | United States | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | 2020 | n/a |
In 2020, 14 Hands Winery implemented Microsoft Dynamics 365 Commerce on their website. The deployment uses Microsoft Dynamics 365 Commerce to provide a cloud-hosted storefront, product catalog, pricing and promotions, checkout, and online order management capabilities, aligning directly with the eCommerce category. The architecture leverages Dynamics 365 Commerce storefront and commerce APIs to deliver consumer-facing merchandising and checkout workflows on the company website in the United States. This implementation positions Microsoft Dynamics 365 Commerce as the core platform for online sales and customer-facing commerce operations at 14 Hands Winery.
Configuration work focused on storefront theming, catalog management, pricing and promotion engines, and order lifecycle orchestration, with Commerce APIs enabling extensible commerce workflows. Operational ownership was mapped to merchandising, marketing, and operations teams to maintain catalog content, run promotions, and manage fulfillment-related processes. Governance emphasized centralized catalog and promotion controls and standard commerce workflows to support ongoing site updates and seasonal merchandising.
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A Loacker | Consumer Packaged Goods | 350 | $70M | Italy | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | 2023 | n/a |
In 2023, A Loacker deployed Microsoft Dynamics 365 Commerce to power its consumer-facing website in Italy, using the application to enable its eCommerce channel. The implementation places Microsoft Dynamics 365 Commerce at the center of online storefront, product catalog, pricing and promotions management, shopping cart and checkout, and order management functions for the corporate website.
The Microsoft Dynamics 365 Commerce deployment covers storefront configuration, catalog and merchandising workflows, content management for product pages, customer account and order lifecycle capabilities, and commerce analytics for web operations. Implementation aligns with standard eCommerce functional modules, enabling centralized merchandising, promotion lifecycle control, and online order processing within the Commerce platform.
Operational governance is structured around web merchandising and marketing teams responsible for content and promotions, with commerce operations managing order handling and customer-facing processes on the site. A Loacker uses Microsoft Dynamics 365 Commerce for eCommerce to unify website storefront functionality and web merchandising, with the platform embedded directly into the company website to serve consumer online sales in Italy.
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Aditya Birla Retail | Retail | 26965 | $1.7B | India | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | 2023 | n/a |
In 2023, Aditya Birla Retail implemented Microsoft Dynamics 365 Commerce as its cloud eCommerce platform. The Microsoft Dynamics 365 Commerce deployment centralized point of sale and store operations to deliver real-time inventory, promotions and sales visibility across ABFRL brands.
Implementation work began earlier and the company executed a staged rollout that covered more than 2,000 stores, deploying over 5,500 Dynamics 365 Commerce POS terminals between January 2021 and April 2022 in two phases for the Pantaloons and Madura Fashion and Lifestyle divisions. The rollout cadence reached roughly 200 to 300 POS terminals per week, driven by standardized configuration, out of the box Commerce features, and a focus on predictable store onboarding and performance targets.
Functional modules include Microsoft Dynamics 365 Commerce POS and mobile POS applications for tablet and phone checkout, Dynamics 365 Customer Service for multi channel case routing, and Dynamics 365 Finance and Supply Chain Management for unified finance and inventory workflows. The solution continuous synchronizes master data and sales transactions to maintain up to the minute inventory, promotions and pricing at checkout, and supports complex promotion constructs such as threshold discounts and pooled combination offers.
Integrations explicitly include SAP for specific Madura Fashion and Lifestyle brand processes, Azure Active Directory for security and user lifecycle, and HR system links to simplify onboarding and off boarding for frontline store staff. The deployment also supports omnichannel capabilities across branded websites, apps and marketplace sales, enabling ship from store fulfillment and mobile checkout to reduce in store queues and enable pop up store operations.
Governance and operational changes focused on standardized POS configuration, performance SLAs of two seconds or less to add an item to cart even with multiple lines open, and automated case routing rules within Dynamics 365 Customer Service. Outcomes documented by the customer include monthly creation of more than 60,000 service cases routed via web, WhatsApp chat, email and phone, a 50 percent reduction in employee workload on case handling, ship from store handling of roughly 40 percent of eCommerce orders equating to nearly one million orders in the last year, and order delivery speed improvements of 50 percent to 60 percent resulting in customers receiving orders three to five days earlier than before.
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Adventure Works | Retail | 500 | $100M | United States | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | 2021 | n/a |
In 2021, Adventure Works implemented Microsoft Dynamics 365 Commerce for eCommerce on its public website, deploying the Microsoft application to provision a unified online storefront. The implementation targets the retailer's United States online channel and web presence, aligning with Adventure Works' 500-employee retail organization and corporate site.
The Microsoft Dynamics 365 Commerce deployment focused on core eCommerce capabilities, including storefront management, product catalog and merchandising configuration, pricing and promotions, checkout and payment orchestration, and order management. The implementation also leverages storefront personalization, search and navigation, and customer account management functions that are standard within the eCommerce application category to support merchandising and online customer journeys.
Technically, Microsoft Dynamics 365 Commerce is integrated with Adventure Works' public website to synchronize catalog, pricing, and order data with backend inventory and order processing systems. Governance was centralized through a commerce operations function with role based merchandising and pricing controls, and the rollout was executed in phased stages prioritizing core merchandise categories and checkout workflows.
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Akologic | Professional Services | 10 | $1M | Israel | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | 2022 | n/a |
Akologic implemented Microsoft Dynamics 365 Commerce in 2022 to establish an eCommerce platform aligned with its agricultural intelligence products and services. The deployment was targeted at commercializing AKOLogic offerings while supporting traceability and customer-facing commerce workflows for the company headquartered in Israel.
The Microsoft Dynamics 365 Commerce implementation was configured to support storefront commerce, inventory management, reporting, and automated task orchestration, aligning with AKOLogic features such as automated tasks and instructions and inventory reporting. Microsoft Dynamics 365 Commerce was extended to capture product-level traceability data, including QR code identifiers for packages, and to instrument reporting workflows that support produce provenance and quality information.
The Commerce deployment was integrated with Microsoft Azure infrastructure and linked to Dynamics 365 Business Central for back-office financial and inventory synchronization, while sustainability telemetry and field activity were fed into Microsoft Cloud for Sustainability for emissions monitoring and documentation. Operational coverage emphasized AKOLogic’s commercial channels and interfaces to farmer and retailer workflows, while the sustainability components supported broader monitoring used by thousands of farmers globally.
Governance focused on standardizing operational protocols and reporting workflows to ensure consistent documentation of field activities, chemical and input usage, and traceability data. The integrated environment supports AKOLogic’s sustainability objectives, enabling automated reporting, QR code-based transparency, and progress toward automating carbon credit generation as part of the Microsoft Cloud for Sustainability workflow.
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Manufacturing | 60 | $9M | United States | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | 2019 | Stoneridge Software |
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Professional Services | 10 | $1M | United States | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | 2022 | n/a |
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Consumer Packaged Goods | 40 | $4M | Norway | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | 2023 | n/a |
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Retail | 1200 | $150M | Canada | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | 2021 | n/a |
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Buyer Intent: Companies Evaluating Microsoft Dynamics 365 Commerce
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Microsoft Dynamics 365 Commerce. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Microsoft Dynamics 365 Commerce for eCommerce include:
- Al Othaim Commercial Company, a Saudi Arabia based Retail organization with 10 Employees
- Dm Valid India, a India based Professional Services company with 50 Employees
- IP Group, a United Kingdom based Professional Services organization with 160 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Al Othaim Commercial Company | Retail | 10 | $1M | Saudi Arabia | 2026-04-02 |
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Dm Valid India | Professional Services | 50 | $3M | India | 2026-04-02 |
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IP Group | Professional Services | 160 | $30M | United Kingdom | 2026-03-26 |
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Distribution | 190 | $50M | United States | 2026-03-18 |
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Distribution | 400 | $117M | United Kingdom | 2026-03-11 |
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Professional Services | 80 | $12M | United States | 2026-03-04 |
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Communications | 150 | $20M | United States | 2026-02-15 |
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Transportation | 210 | $63M | United States | 2026-01-20 |
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Retail | 300 | $35M | United States | 2026-01-18 |
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Non Profit | 10 | $1M | United States | 2025-12-31 |
FAQ - APPS RUN THE WORLD Microsoft Dynamics 365 Commerce Coverage
Microsoft Dynamics 365 Commerce is a eCommerce solution from Microsoft.
Companies worldwide use Microsoft Dynamics 365 Commerce, from small firms to large enterprises across 21+ industries.
Organizations such as Ministry of Education (New Zealand), Telia Company, The Church of Jesus Christ of Latter-day Saints, Mattress Firm and City of Calgary are recorded users of
Microsoft Dynamics 365 Commerce for eCommerce.
Companies using Microsoft Dynamics 365 Commerce are most concentrated in Government, Communications and Non Profit, with adoption spanning over 21 industries.
Companies using Microsoft Dynamics 365 Commerce are most concentrated in New Zealand, Sweden and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Microsoft Dynamics 365 Commerce across Americas, EMEA, and APAC.
Companies using Microsoft Dynamics 365 Commerce range from small businesses with 0-100 employees - 49.64%, to mid-sized firms with 101-1,000 employees - 27.34%, large organizations with 1,001-10,000 employees - 18.71%, and global enterprises with 10,000+ employees - 4.32%.
Customers of Microsoft Dynamics 365 Commerce include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Microsoft Dynamics 365 Commerce customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of eCommerce.