List of Microsoft Power Automate (ex Flow) Customers
Microsoft
One Microsoft Way,
Redmond, 98052-6399, WA,
United States
Redmond, 98052-6399, WA,
United States
1 425-882-8080
Professional Services
228000
$320.0B
Since 2010, our global team of researchers has been studying Microsoft Power Automate (ex Flow) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft Power Automate (ex Flow) for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft Power Automate (ex Flow) for Process Mining include: T-Mobile _x000D_, a United States based Communications organisation with 70000 employees and revenues of $81.40 billion, NedBank, a South Africa based Banking and Financial Services organisation with 25954 employees and revenues of $63.59 billion, Ingram Micro, a United States based Distribution organisation with 23500 employees and revenues of $48.00 billion, San Miguel Corporation, a Philippines based Consumer Packaged Goods organisation with 53184 employees and revenues of $23.85 billion, Avnet, a United States based Distribution organisation with 15462 employees and revenues of $23.76 billion and many others.
Contact us if you need a completed and verified list of companies using Microsoft Power Automate (ex Flow), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Microsoft Power Automate (ex Flow) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AECOM | Construction and Real Estate | 51000 | $16.1B | United States | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2012 | n/a |
In 2012, AECOM implemented Microsoft Power Automate (ex Flow) to support Process Mining capabilities within its finance and quality analytics environment. The deployment focused on instrumenting event capture and orchestrating workflows to surface process telemetry for operational reporting and executive scorecards.
Microsoft Power Automate (ex Flow) was configured to run event driven flows, approval orchestration and data transformation steps consistent with Process Mining workflows. Configurations emphasized use of connectors to SharePoint, Power BI, Power Apps, SQL and Excel, and relied on SQL and DAX for modeling, cleanup and transformation of event and financial data used in process analysis.
Operational coverage centered on finance, planning, reporting, quality and analytics functions, with flows and automated processes feeding dashboards and scorecards used by senior leaders. Integration points included SharePoint and Excel for data staging and document management, SQL for structured data extraction, and Power BI and Power Apps for visualization and user interaction.
Governance was organized around formal requirement gathering, data stewardship and periodic control checkpoints to support compliance and audit exposure. Implementation and rollout emphasized cross functional collaboration between business analysts, data specialists and senior stakeholders, with iterative development of KPIs and dashboards to align process mining outputs to decision making.
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Aioi Nissay Dowa Insurance | Insurance | 13000 | $11.0B | Japan | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2020 | n/a |
In 2020, Aioi Nissay Dowa Insurance deployed Microsoft Power Automate (ex Flow) as part of a Process Mining initiative to scale its citizen developer program and broaden access to training. The initial objective was to remove in-person constraints in certification delivery by leveraging automation and app-building capabilities inside the Microsoft Power Platform.
The implementation centered on an internally developed e-learning portal built using Microsoft Power Apps and Microsoft Power Automate (ex Flow), which standardized training content delivery, automated certification workflows, and provisioned reusable app templates for employee-built solutions. Configuration focused on role-based access to learning modules, automated enrollment and completion tracking, and workflow orchestration to route certification approvals and hands-on lab provisioning.
Operational coverage extended across the central program team and business unit participants companywide, shifting the program from a centralized, classroom-first model to a distributed, self-service model. Governance changes included formalizing a certification pathway for citizen developers, establishing automated enrollment and assessment processes, and instituting controls for cataloging approved app templates and change management for low-code artifacts.
Aioi Nissay Dowa Insurance reported that the approach is on track to increase citizen developer certifications by 350 percent and to reduce training costs by USD1.4 million, while reshaping culture toward employee-driven process optimization. The deployment positions Microsoft Power Automate (ex Flow) within Process Mining workflows to enable business function owners to identify, instrument, and optimize processes through citizen-built automations and applications.
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Austrian Federal Railways | Transportation | 45041 | $5.5B | Austria | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2021 | n/a |
In 2021, Austrian Federal Railways deployed Microsoft Power Automate (ex Flow) to support Process Mining-led automation of customer service processes. The implementation focused on using Microsoft Power Automate (ex Flow) to streamline and orchestrate front line customer interactions and backend service workflows, with the explicit goal of unifying ticket, travel, and rebate services into a single chat window experience.
The project configured Power Automate flows to handle chatbot interaction sequencing, automated routing to live agents, and end to end orchestration of ticket issuance and rebate processing. These flows incorporated standard workflow automation and orchestration capabilities typical of Process Mining initiatives, enabling rule based handoffs and event driven triggers across service processes.
Microsoft Power BI was used to produce detailed internal reports that feed the project team actionable visibility into how customers interact with the bot and how often conversations transition to a live agent. The integration between Power Automate and Microsoft Power BI created a closed loop for operational telemetry, allowing the customer service and project teams to prioritize development and refine conversational workflows based on observed interaction patterns.
Governance was centered on the project team using analytics driven insights to guide iterative expansions of the bot and related automated processes. Operational scope emphasized customer service and support functions across ÖBB, with process orchestration and analytics informing workflow redesign and staged capability rollouts.
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Avanade | Professional Services | 56000 | $2.0B | United States | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2017 | n/a |
In 2017 Avanade implemented Microsoft Power Automate (ex Flow) to extend its cloud-first Process Mining capabilities across internal operations. The deployment complemented existing use of Microsoft Power Apps and Office 365, aligning automation with the company objective to support a highly mobile and dispersed workforce.
The Microsoft Power Automate (ex Flow) implementation focused on workflow orchestration and automation capabilities typical of the Process Mining category, enabling automated approvals, event-driven notifications, and repeatable process flows. Configuration emphasized low-code workflow composition alongside Power Apps curated content publishing, enabling business users to author and iterate process automations without heavy developer cycles.
Integrations explicitly included Microsoft Power Apps and Office 365, providing end-to-end access to corporate data on mobile devices and linking automated workflows into collaboration and productivity services. Operational coverage prioritized internal operations and seller-facing processes, improving information access for Avanade sellers and service teams across regions where the company operates.
Governance reinforced Avanade’s practice of pairing process and change-enablement improvement with cloud tooling, embedding Power Automate into existing process improvement governance and enabling centralized workflow provisioning and lifecycle control. Reported outcomes included greater seller productivity and improved ability to serve and attract clients through mobile access to curated content and automated process support.
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Avnet | Distribution | 15462 | $23.8B | United States | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2020 | n/a |
In 2020 Avnet implemented Microsoft Power Automate (ex Flow) as part of a Process Mining initiative to consolidate data across recently acquired organizations and accelerate time to insights. The company developed a composite solution using Microsoft Power BI along with Teams, Power Automate, Power Apps, and Azure to centralize data extraction and visualization.
Microsoft Power Automate (ex Flow) was configured to orchestrate automated data pulls, standardize consolidation workflows, and trigger refreshes into Power BI datasets, while Power Apps captured frontline inputs and Teams provided collaboration around reports. Azure provided the cloud data platform and integration layer, enabling a cloud native architecture for self service reporting and visualization across the Power Platform.
The deployment covered multiple acquired business units, shifting reporting ownership to end users and business analysts and reducing reliance on centralized IT for routine reporting and visualization. Governance emphasized standardized dataset refresh processes, controlled self service, and operational handoff to business teams, freeing IT staff to focus on higher value work.
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Banking and Financial Services | 386 | $275M | Brazil | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2019 | n/a |
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Consumer Packaged Goods | 100000 | $10.7B | Brazil | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2021 | n/a |
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Consumer Packaged Goods | 4700 | $2.1B | Italy | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2020 | n/a |
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Transportation | 200 | $45M | United Kingdom | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2019 | n/a |
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Consumer Packaged Goods | 10000 | $2.9B | United States | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2020 | Happiest Minds |
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Showing 1 to 10 of 59 entries
Buyer Intent: Companies Evaluating Microsoft Power Automate (ex Flow)
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Microsoft Power Automate (ex Flow). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Microsoft Power Automate (ex Flow) for Process Mining include:
- Linuserley, a United States based Professional Services organization with 10 Employees
- Litens Automotive Group, a Canada based Automotive company with 1700 Employees
- Next Level Aviation, a United States based Aerospace and Defense organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Microsoft Power Automate (ex Flow) Coverage
Microsoft Power Automate (ex Flow) is a Process Mining solution from Microsoft.
Companies worldwide use Microsoft Power Automate (ex Flow), from small firms to large enterprises across 21+ industries.
Organizations such as T-Mobile _x000D_, NedBank, Ingram Micro, San Miguel Corporation and Avnet are recorded users of
Microsoft Power Automate (ex Flow) for Process Mining.
Companies using Microsoft Power Automate (ex Flow) are most concentrated in Communications, Banking and Financial Services and Distribution, with adoption spanning over 21 industries.
Companies using Microsoft Power Automate (ex Flow) are most concentrated in United States, South Africa and Philippines, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Microsoft Power Automate (ex Flow) across Americas, EMEA, and APAC.
Companies using Microsoft Power Automate (ex Flow) range from small businesses with 0-100 employees - 15.25%, to mid-sized firms with 101-1,000 employees - 25.42%, large organizations with 1,001-10,000 employees - 32.2%, and global enterprises with 10,000+ employees - 27.12%.
Customers of Microsoft Power Automate (ex Flow) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Microsoft Power Automate (ex Flow) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.