List of NEOGOV Benefits Customers
El Segundo, 90245, CA,
United States
Since 2010, our global team of researchers has been studying NEOGOV Benefits customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NEOGOV Benefits for Benefits Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NEOGOV Benefits for Benefits Administration include: St. Louis County, MN, a United States based Government organisation with 1896 employees and revenues of $281.0 million, City of Lansing, a United States based Government organisation with 1122 employees and revenues of $230.0 million, City of Victoria, TX, a United States based Government organisation with 656 employees and revenues of $184.0 million, City of Annapolis, a United States based Government organisation with 600 employees and revenues of $140.0 million, Sacramento Housing And Redevelopment Agency United States, a United States based Government organisation with 300 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using NEOGOV Benefits, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NEOGOV Benefits customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Annapolis | Government | 600 | $140M | United States | NEOGOV | NEOGOV Benefits | Benefits Administration | 2025 | n/a |
In 2025, the City of Annapolis implemented NEOGOV Benefits in Annapolis, MD as part of a broader NEOGOV HRIS rollout that included applicant tracking, core HR and planned payroll integrations. NEOGOV Benefits was provisioned to introduce Benefits Administration capabilities alongside core HR modules, targeting municipal human resources workflows for approximately 600 employees.
The NEOGOV Benefits deployment emphasized digitizing benefits enrollment workflows, employee self-service for benefits elections, and centralized benefits recordkeeping. Configuration focused on core Benefits Administration functions such as enrollment lifecycle management, benefits event processing, and aligning eligibility data with the city HR master file.
Operational integrations were aligned with the NEOGOV core HR instance, and payroll integrations were planned to synchronize payroll deductions and benefits eligibility, supporting payroll and HR service delivery within the City of Annapolis. The implementation scope covered HR operations across city departments responsible for personnel records, benefits administration, and payroll support in Annapolis, MD.
Governance and rollout were executed as part of the wider HRIS program shift from paper to electronic personnel workflows, embedding benefits administration into a centralized HRIS governance model to streamline approvals and employee self-service. The implementation improved HR self-service and payroll support as part of the overall NEOGOV HRIS initiative.
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City of Lansing | Government | 1122 | $230M | United States | NEOGOV | NEOGOV Benefits | Benefits Administration | 2020 | n/a |
In 2020, City of Lansing implemented NEOGOV Benefits to centralize Benefits Administration as part of an HR onboarding modernization in Lansing, Michigan. The deployment ran alongside a NEOGOV Onboard rollout that digitized onboarding forms and checklists, a change explicitly credited by the city Payroll and Benefits Administrator for reducing manual work and making form building easier.
The implementation emphasized forms management and automated benefits-related workflows typical of a Benefits Administration application, extending onboarding checklists into benefits enrollment and eligibility coordination. NEOGOV Benefits was configured to support benefits lifecycle tasks and electronic form capture, enabling HR to shift routine paperwork into system-driven processes and to standardize benefits communications during new hire onboarding.
Operational coverage focused on the city HR and payroll and benefits administration functions within Lansing, aligning onboarding intake with ongoing benefits administration responsibilities. The deployment narrowed administrative handoffs by centralizing employee benefit records and onboarding artifacts, streamlining the path from hire to benefits enrollment without naming additional third party systems.
Governance changes included consolidating form creation and approvals under the HR benefits administration team and establishing system-driven checklists for onboarding and benefits tasks. Reported outcomes from the deployment include reduced manual processing and easier form creation, which supported a more consistent benefits administration workflow across the city HR organization.
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City of Victoria, TX | Government | 656 | $184M | United States | NEOGOV | NEOGOV Benefits | Benefits Administration | 2023 | n/a |
In 2023, City of Victoria, TX implemented NEOGOV Benefits to centralize benefits administration and employee self service under the Benefits Administration category. The deployment was led by the Human Resources Department to support the city mission of attracting, developing, and retaining a productive workforce while enhancing online solutions for benefits management and employee access.
The NEOGOV Benefits implementation focused on core Benefits Administration capabilities typical for municipal HR, including benefits enrollment workflows, plan and eligibility configuration, employee self service portal access, and automation for open enrollment and ongoing life event changes. NEOGOV Benefits was configured to align with the City’s policies and the HR organization chart, supporting HR functions that include benefits management, onboarding support, payroll interface coordination, performance evaluation management, and training enrollment processes.
Integration work deliberately tied NEOGOV Benefits into the city’s broader NEOGOV suite, leveraging stated connections to the NEOGOV HRIS, payroll, timekeeping, onboarding, and e form platforms to reduce duplicate data entry and provide a single access point for employees and managers. Operational coverage includes HR staff performing system administration and selection processes, managers using the manager portal for workforce data, and an employee population of approximately 656 across all city departments accessing self service features.
Governance and process changes were implemented through HR led configuration, updated personnel policies, and training programs such as the Leaders of Choice initiative to ensure user adoption and policy alignment. The deployment explicitly produced a reduction in data entry and delivered a user friendly employee and manager portal for accessing benefits and workforce information, supporting the HR goal of enhancing online solutions while preserving existing recruitment and training workflows.
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Government | 300 | $50M | United States | NEOGOV | NEOGOV Benefits | Benefits Administration | 2023 | n/a |
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Government | 1896 | $281M | United States | NEOGOV | NEOGOV Benefits | Benefits Administration | 2015 | n/a |
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Buyer Intent: Companies Evaluating NEOGOV Benefits
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