List of NetDespatch Platform Customers
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Since 2010, our global team of researchers has been studying NetDespatch Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NetDespatch Platform for Logistics Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NetDespatch Platform for Logistics Management include: Tesco, a United Kingdom based Retail organisation with 340000 employees and revenues of $93.25 billion, Royal Mail Plc, a United Kingdom based Transportation organisation with 169313 employees and revenues of $17.63 billion, New Zealand Post, a New Zealand based Transportation organisation with 7000 employees and revenues of $1.17 billion, Yodel, a United Kingdom based Transportation organisation with 3215 employees and revenues of $714.0 million and many others.
Contact us if you need a completed and verified list of companies using NetDespatch Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the SCM software purchases.
The NetDespatch Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of SCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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New Zealand Post | Transportation | 7000 | $1.2B | New Zealand | NetDespatch | NetDespatch Platform | Logistics Management | 2015 | n/a |
In 2015, New Zealand Post implemented the NetDespatch Platform for Logistics Management. The implementation appears as a customer reference on the NetDespatch website, confirming the vendor relationship and deployment timing.
The NetDespatch Platform deployment focused on Logistics Management capabilities including shipping execution, automated label and manifest generation, parcel tracking orchestration and carrier selection workflows. Configuration work emphasized standardized shipment workflow templates, barcode driven sortation support and automation of consignment lifecycle events to align operational processes with parcel and e-commerce fulfillment requirements.
Operational scope targeted postal, parcel and distribution functions within New Zealand Post, with governance structured around centralized configuration control, operational runbooks and process standardization across fulfillment teams. NetDespatch Platform is positioned as the operational orchestration layer for parcel processing and tracking within New Zealand Post Logistics Management environment.
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Royal Mail Plc | Transportation | 169313 | $17.6B | United Kingdom | NetDespatch | NetDespatch Platform | Logistics Management | 2009 | n/a |
In 2009, Royal Mail Plc implemented the NetDespatch Platform, a Logistics Management application, to improve the service it offers its ecommerce customers. The NetDespatch Platform was introduced as a centralized despatch layer to support ecommerce shipment processing and to standardize how seller orders are prepared and handed off for carriage.
The implementation emphasized Logistics Management capabilities, including shipment manifesting, label generation, tracking event orchestration, batch despatch processing, and returns initiation. Configuration work focused on automating order-to-shipment workflows and embedding business rules for parcel routing and service level selection to align with ecommerce seller requirements.
Integrations were established between the NetDespatch Platform and ecommerce customer order feeds, and it was connected to internal fulfilment operations and warehouse functions to ingest orders and publish status updates. Operational scope targeted Royal Mail Plc ecommerce customers and fulfilment teams across its United Kingdom operations, with governance activities to standardize despatch rules, onboard sellers, and formalize tracking notification workflows to improve end customer service.
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Tesco | Retail | 340000 | $93.2B | United Kingdom | NetDespatch | NetDespatch Platform | Logistics Management | 2017 | n/a |
In 2017 Tesco implemented NetDespatch Platform, adopting the NetDespatch Platform as a Logistics Management solution to support retail fulfillment and parcel orchestration. The vendor lists Tesco as a customer on its website, confirming a commercial implementation of NetDespatch Platform within Tesco operations.
The implementation focused on core Logistics Management capabilities typical for high volume retail, including shipment orchestration, multi carrier label generation, manifesting, track and trace eventing, and returns processing. Configuration work centered on carrier routing rules, service level selection for ecommerce orders, and automated shipment status updates to downstream systems.
NetDespatch Platform was integrated into Tesco order fulfillment workflows and operational shipping processes, linking online order flows with warehouse dispatch activities and carrier network interactions. Integration patterns emphasized real time shipment creation, label and document generation, and event driven tracking feeds to support customer delivery communications.
Operational governance established centralized configuration of carrier rules, exception handling workflows, and standardized fulfillment procedures across Tesco fulfillment and delivery teams. The deployment aligned logistics orchestration with retail fulfillment functions, concentrating control of shipping rules and operational workflows through the NetDespatch Platform.
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Yodel | Transportation | 3215 | $714M | United Kingdom | NetDespatch | NetDespatch Platform | Logistics Management | 2012 | n/a |
In 2012 Yodel implemented the NetDespatch Platform to serve core Logistics Management functions across its UK delivery network. The NetDespatch Platform was provisioned to support parcel manifesting, consignment tracking, batch label generation, carrier management, scan-based operational workflows, and exception handling for delivery and fulfilment business functions.
Configuration work for the NetDespatch Platform focused on on-premise service centre deployments and operational workflows, including label printing pipelines, handheld scanner data capture, scheduled despatch batch processing, and automated carrier queueing. Implementation included configuration of application modules for parcel intake, outbound routing orchestration, POD capture, and reporting feeds that align with Logistics Management operational terminology.
The rollout and operational coverage aligned the NetDespatch Platform with Yodel service centres that were concurrently subject to network modernization initiatives, including DMVPN WAN migrations, Cisco router configuration using OSPF and EIGRP, HSRP for local router failover, Meraki wireless access point deployments, Cisco CUCM telephony, Cisco ASA and FIREPOWER firewall rules, and load balancing on Cisco ACE and F5 BIG-IP devices. Monitoring and operational validation were performed using SNMPc and Nagios, and the platform was deployed into the same on-premise environment where workplace engineering teams conducted device and network configuration to preserve service continuity.
Governance and rollout were executed as staged, site-level deployments with technical leads coordinating on-site installations and BAU handover to the workplace engineering team. Operational responsibilities included post-migration validation to ensure all client services were restored at each service centre and ongoing BAU support for application availability within Yodel delivery operations.
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