List of NetDocuments Customers
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United States
Since 2010, our global team of researchers has been studying NetDocuments customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NetDocuments for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NetDocuments for Document Management include: DHL USA, a United States based Transportation organisation with 27000 employees and revenues of $3.00 billion, Linklaters, a United Kingdom based Professional Services organisation with 6000 employees and revenues of $2.73 billion, Hogan Lovells, a United Kingdom based Professional Services organisation with 2800 employees and revenues of $2.68 billion, Sullivan & Cromwell, a United States based Professional Services organisation with 2000 employees and revenues of $1.77 billion, Husch Blackwell, a United States based Professional Services organisation with 2000 employees and revenues of $612.0 million and many others.
Contact us if you need a completed and verified list of companies using NetDocuments, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NetDocuments customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brechin Tindal Oatts | Professional Services | 186 | $23M | United Kingdom | NetDocuments Software | NetDocuments | Document Management | 2020 | n/a |
In 2020 Brechin Tindal Oatts implemented NetDocuments to provide Document Management across the firm. The NetDocuments deployment centralized document storage, version control, metadata indexing, full text search, secure sharing and role based access controls, delivered as a cloud hosted repository accessible to attorneys and support staff. NetDocuments is also being used on their website to surface documents or client facing content and to provide authenticated document access through the firm web presence.
The implementation was applied firmwide across practice groups and legal support functions in the United Kingdom and incorporated standardized document lifecycle governance, naming conventions, access policies and audit trails to support legal and compliance workflows. Operational configuration emphasized document classification, version auditing and permissioned sharing consistent with Document Management best practices, while integrations described in source notes are limited to the firm website integration using NetDocuments.
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Charnley Rian | Professional Services | 10 | $1M | United States | NetDocuments Software | NetDocuments | Document Management | 2021 | n/a |
In 2021, Charnley Rian implemented NetDocuments for Document Management to centralize civil litigation document drafting and matter organization at the firm. The deployment supported core legal workflows managed by a paralegal in the Los Angeles office, including drafting, editing, and finalizing civil litigation documents, opening new matters, and organizing both hard copy and electronic files.
NetDocuments was configured to enforce matter-centric folder structures, document versioning, and metadata tagging consistent with law firm practice. Configuration focused on document lifecycle capabilities for drafting and collaboration, integrated filing references used for e-filing activities, and repository controls to support collaborative accounting processes with the firm accountant.
Operational integrations explicitly tied NetDocuments into the firm workflow, including e-filing through InfoTrack, court date connections using LA Court Connect through the Attorney Portal, and billing workflows that referenced Clio and Bottomline Legal-X. The implementation impacted legal operations, litigation support, calendaring, vendor correspondence, and billing functions, with governance practices centered on paralegal driven matter intake and coordinated accounting procedures.
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DHL USA | Transportation | 27000 | $3.0B | United States | NetDocuments Software | NetDocuments | Document Management | 2022 | n/a |
In 2022, DHL USA implemented NetDocuments as its Document Management solution to support Legal Services Americas and the corporate and litigation legal teams. NetDocuments was deployed to centralize legal documents, consistent with the Legal Operations Analyst role that acts as a super user across the legal services systems at DHL USA.
NetDocuments configuration focused on a centralized repository with matter-centric folders, metadata-driven classification, version control and audit trails. The platform was used to maintain an inventory of standard and custom reports, including timing and distribution information at the department, region and global distribution levels, and to store documentation tied to timekeeper approvals, budgets, invoicing and settlement payments.
NetDocuments was implemented alongside DHLs global contract database, legal and CCM intake tools, Passport, Zapproved and Adobe Sign as part of the broader legal systems landscape. The deployment supported intake workflows, document storage for transactional due diligence and entity formation filings, and litigation support activities, with document handoffs coordinated between NetDocuments and the other legal tools used by the team.
Governance and operationalization were driven by the Legal Operations Manager and Legal Operations Analyst, who maintained reporting inventories and executed law firm performance assessment, payment and reporting processes. NetDocuments served as the authoritative Document Management platform for storing and managing records that underpin these governance workflows across the Legal Services Americas organization.
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Dickinson Wright | Professional Services | 500 | $320M | United States | NetDocuments Software | NetDocuments | Document Management | 2021 | n/a |
In 2021, Dickinson Wright deployed NetDocuments as its Document Management solution. The NetDocuments deployment centralized matter-centric document storage for attorneys and legal assistants, and implemented core Document Management capabilities including version control, metadata-driven search, secure external sharing, and role-based access controls.
Configuration focused on standard Document Management modules such as document capture and classification, automated versioning and audit trails, template and drafting management, and email attachment handling. NetDocuments was configured to support Microsoft Office authoring workflows and to enforce matter-based naming and retention policies, enabling consistent document lifecycle management and collaboration across case files.
The implementation was executed in the context of a broader legal technology stack that includes IntApp, 3E, Kiteworks, UltiPro, and ChromeRiver, with NetDocuments operating alongside those systems to support workstreams tied to conflict checks, matter opening, client billing and collections, vendor invoice processing, and administrative tasks described by the firm’s legal assistants. Operational coverage emphasized attorneys and legal assistants in Gaming Law, Litigation, and Corporate departments, aligning document access and collaboration with matter ownership.
Governance established role-based permissions, standardized document and matter naming conventions, and centralized retention and audit routines to reduce variance in document handling. Training and process alignment for legal assistants and fee earners were part of the rollout to embed document management practices into matter intake, drafting, proofing, and billing workflows.
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Farrer & Co LLP | Professional Services | 406 | $87M | United Kingdom | NetDocuments Software | NetDocuments | Document Management | 2020 | n/a |
In 2020, Farrer & Co LLP implemented NetDocuments to address its Document Management needs across the firm. The deployment positioned NetDocuments as the primary document repository and content delivery layer, and the application is surfaced on the Farrer website to enable controlled web access to selected documents and published materials. This implementation tied the NetDocuments application directly to the firm business function of legal document lifecycle management and knowledge management.
NetDocuments was configured to provide core Document Management capabilities such as a metadata-driven repository, version control, full-text search, secure external sharing, role-based access controls, and audit logging. Configuration emphasis aligned with law firm workflows, including matter-centric folder structures, document classification and retention policies, and browser-based access for lawyers and support staff. The implementation leveraged standard Document Management automation for check-in check-out, document assembly enablement, and automated indexing to support knowledge retrieval.
Operational coverage included firm legal teams and knowledge management functions within the United Kingdom, with NetDocuments surfaced through the corporate website for document publishing and client access scenarios. Governance activity focused on access provisioning, retention policy enforcement, and audit trails to meet professional services records obligations, and rollout followed a phased approach across practice groups and administrative functions. NetDocuments is explicitly referenced as the application in place for Document Management at Farrer & Co LLP.
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Professional Services | 68 | $23M | United Kingdom | NetDocuments Software | NetDocuments | Document Management | 2020 | n/a |
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Professional Services | 459 | $108M | United Kingdom | NetDocuments Software | NetDocuments | Document Management | 2020 | n/a |
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Professional Services | 179 | $23M | United Kingdom | NetDocuments Software | NetDocuments | Document Management | 2020 | n/a |
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Professional Services | 2800 | $2.7B | United Kingdom | NetDocuments Software | NetDocuments | Document Management | 2020 | n/a |
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Professional Services | 300 | $29M | United Kingdom | NetDocuments Software | NetDocuments | Document Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating NetDocuments
- Uber, a United States based Transportation organization with 31100 Employees
- La Puente, a United States based Distribution company with 10 Employees
- Extra EXCEL, a Malaysia based Leisure and Hospitality organization with 39 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Uber | Transportation | 31100 | $44.0B | United States | 2026-03-24 | |
| La Puente | Distribution | 10 | $1M | United States | 2026-01-28 | |
| Extra EXCEL | Leisure and Hospitality | 39 | $4M | Malaysia | 2025-12-19 | |
| Banking and Financial Services | 800 | $90M | United States | 2025-11-17 | ||
| Professional Services | 32 | $5M | United States | 2025-10-15 | ||
| Professional Services | 9500 | $1.2B | United States | 2025-10-02 | ||
| Professional Services | 10 | $1M | United States | 2025-09-23 | ||
| Retail | 10 | $1M | United States | 2025-07-21 | ||
| Government | 669 | $140M | United States | 2025-05-20 | ||
| Leisure and Hospitality | 58000 | $16.2B | United States | 2025-05-08 |