List of Noetica CRM Customers
Robertsbridge, TN32 5BB,
United Kingdom
Since 2010, our global team of researchers has been studying Noetica CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Noetica CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Noetica CRM for CRM include: One Family, a United Kingdom based Banking and Financial Services organisation with 535 employees and revenues of $136.0 million, Premium Credit, a United Kingdom based Banking and Financial Services organisation with 350 employees and revenues of $132.0 million, Parseq, a United Kingdom based Professional Services organisation with 2024 employees and revenues of $67.5 million, ResQ United Kingdom, a United Kingdom based Professional Services organisation with 22 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Noetica CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Noetica CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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One Family | Banking and Financial Services | 535 | $136M | United Kingdom | Noetica | Noetica CRM | CRM | 2023 | Opus Technology |
In 2023 One Family implemented Noetica CRM, deploying Noetica's outbound contact-centre technology including predictive dialling, call scripting, CRM and campaign management. The deployment targeted proactive customer engagement across its Brighton and Swindon centres in the United Kingdom, aligning CRM capabilities to centralize outbound engagement workflows.
The Noetica CRM implementation comprised predictive dialler configuration, scripted call flow management, CRM contact records and campaign management capabilities, configured to support servicing and sales workflows for family finance products. Opus Technology delivered the implementation and led go-live activities, integrating outbound contact capabilities into the operational contact-centre environment.
Operational scope covered One Family's Brighton and Swindon contact-centres, with business functions impacted including customer engagement, contact-centre operations, sales and servicing. Campaign management and call scripting established structured governance for outbound contact strategies and agent workflows, enabling centralized campaign orchestration and consistent call handling.
Implementation and go-live occurred in 2023 according to public reports, and the solution was selected to support growth and drive more productive servicing and sales outcomes for family finance products. The deployment emphasized CRM-driven outbound orchestration, campaign controls and agent scripting as the primary mechanisms for proactive customer engagement.
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Parseq | Professional Services | 2024 | $68M | United Kingdom | Noetica | Noetica CRM | CRM | 2014 | n/a |
In 2014, Parseq implemented Noetica CRM, a CRM solution, to blend inbound and outbound activity and raise agent productivity in its Sunderland contact centre. The deployment used Noetica Synthesys together with Noetica's script aware predictive dialler as core components inside the Noetica CRM environment to orchestrate campaign workflows and real time call handling.
Functional configuration emphasized predictive dialling, script aware agent guidance, campaign orchestration, and queue blending to streamline contact handling and reduce idle time. Noetica CRM was configured to drive automated call attempts at scale while surfacing scripted guidance to agents on connect, preserving agent workflow continuity across inbound and outbound interactions.
Operational coverage was focused on Parseq's Sunderland contact centre in the United Kingdom, impacting contact centre operations and campaign management functions and embedding compliance controls into dialler governance and campaign rules. The rollout restructured call handling and agent workflow, reducing average agent idle time from roughly 50 seconds to about five seconds and enabling the dialler to attempt hundreds of thousands of calls per week, improving campaign throughput and compliance.
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Premium Credit | Banking and Financial Services | 350 | $132M | United Kingdom | Noetica | Noetica CRM | CRM | 2019 | n/a |
In 2019, Premium Credit implemented Noetica CRM in the CRM category. The Noetica CRM deployment focused on sales pipeline management, account and contact management, and embedded analytics to support sales, marketing, underwriting and risk business functions.
The implementation incorporated FullCircl Connect to combine organizational know-how from sales, marketing, underwriting and risk with advanced data science and data intelligence, industrialising that know-how into operational scoring and prioritization workflows. FullCircl Connect generated a 10x uplift in new business pipeline during the implementation, with Noetica CRM serving as the operational CRM hub to capture leads, orchestrate outreach and feed analytics for governance and process standardization.
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Professional Services | 22 | $2M | United Kingdom | Noetica | Noetica CRM | CRM | 2020 | n/a |
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Buyer Intent: Companies Evaluating Noetica CRM
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