List of OESuite APM Customers
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United States
Since 2010, our global team of researchers has been studying OESuite APM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OESuite APM for Asset Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OESuite APM for Asset Performance Management include: HollyFrontier Corporation, a United States based Oil, Gas and Chemicals organisation with 3891 employees and revenues of $17.49 billion, Ashland, a United States based Oil, Gas and Chemicals organisation with 2900 employees and revenues of $1.82 billion, Lotte Chemical US, a United States based OIl, Gas and Chemicals organisation with 1800 employees and revenues of $1.50 billion, Enviva Biomass, a United States based Professional Services organisation with 1196 employees and revenues of $1.00 billion, LSB Industries Inc, a United States based Manufacturing organisation with 600 employees and revenues of $556.0 million and many others.
Contact us if you need a completed and verified list of companies using OESuite APM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OESuite APM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ashland | Oil, Gas and Chemicals | 2900 | $1.8B | United States | Operational Sustainability | OESuite APM | Asset Performance Management | 2019 | n/a |
In 2019, Ashland implemented OESuite APM from Operational Sustainability as its Asset Performance Management platform. The decision followed a review of options including further investment in the existing internal system and solutions from several outside providers, with stakeholders noting OESuite's KPIs, dashboards, customizable report builders, and mobile applications aligned with Ashland's goals and objectives.
Deployment focused on core compliance and reliability modules, with CAPA, Document Management, Inspection, and LMS / Training configured and activated across all manufacturing facilities globally in Fall 2019. OESuite APM was configured to deliver KPI dashboards, customizable reporting and mobile-enabled inspection workflows, reflecting standard Asset Performance Management capabilities around inspection scheduling, corrective action workflows, document control, and training record management.
Operational coverage included manufacturing operations, reliability engineering, EHS compliance, and learning and development functions at site level, providing a unified Asset Performance Management application for global facilities. Additional modules including RBI, Relief Device Management and Work Management are being evaluated for future implementation, indicating a staged roadmap to expand into risk-based inspection and work planning.
Governance emphasis during rollout centered on centralized KPI oversight and standardized inspection and CAPA workflows to create consistent process controls across sites. The full application name OESuite APM is used in Ashland's implementation materials and serves as the platform for continued modular expansion.
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DAK Americas | Manufacturing | 1600 | $350M | United States | Operational Sustainability | OESuite APM | Asset Performance Management | 2019 | n/a |
In 2019 DAK Americas implemented OESuite APM to support Asset Performance Management across its manufacturing operations. The deployment centered on instituting an enterprise asset strategy capability using OESuite APM, aligning reliability planning and maintenance strategy documentation with operational maintenance processes.
The implementation focused on core Asset Performance Management functionality, including asset strategy definition, performance analytics for critical equipment, and maintenance strategy management to formalize inspection and work planning routines. Configuration emphasized a centralized strategy library and structured reliability workflows to enable consistent asset care and decision support for engineering and maintenance teams.
Operational scope covered maintenance, reliability engineering, and plant operations groups within DAK Americas, using OESuite APM as the authoritative source for asset strategy and performance records. Governance changes included standardized strategy approval workflows and role based access to ensure stewardship of asset strategies and maintenance procedures while embedding the application into existing operational processes.
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Enviva Biomass | Professional Services | 1196 | $1.0B | United States | Operational Sustainability | OESuite APM | Asset Performance Management | 2018 | n/a |
In 2018 Enviva Biomass selected OESuite APM to implement an Operational Excellence Management System within the Asset Performance Management category, following a 2017 evaluation and a formal vendor selection in February 2018. The deployment targeted Enviva’s nine wood pellet production plants and five deep water export terminals across the U.S. Southeast, aiming to align operational practices with corporate values and to institutionalize standardized operational discipline.
Enviva licensed eight OESuite® modules, including Incident Management, Audit, CAPA, MOC, PSSR, Procedure Management, Document Management, and Process Risk, organized to support safety, compliance, and asset reliability workflows. Implementation was executed in two phases, with phase 1 delivering MOC, PSSR, Audit, Incident, and CAPA finalized in September 2018, and phase 2 deploying Procedure Management, Document Management, and Process Risk by May 2019. Configuration work emphasized formal change control, pre startup safety review processes, structured incident investigation and CAPA workflows, and centralized procedure and document control.
The deployment used a multi site operational footprint model to provide consistent processes across plant operations, terminals, and corporate oversight, integrating functional workflows for operations, maintenance, and health safety and environmental compliance. Governance changes introduced standardized approvals and escalation paths driven by OESuite® forms and CAPA lifecycle management, and an OEMS program office coordinated the phased rollout and user acceptance across sites. The platform centralized risk and procedure records to reduce variability in how work is planned and executed across locations.
Enviva framed the project as a means to facilitate the formality of work and to drive operational discipline, a rationale articulated by Karl Dodge, OEMS Director for Enviva, and the documented timeline reflects that emphasis with completion milestones in September 2018 and May 2019. The OESuite APM implementation therefore positioned Asset Performance Management capabilities at the center of Enviva Biomass business functions responsible for asset operations and regulatory compliance. No cost or quantitative outcome data were provided in the source case study.
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HollyFrontier Corporation | Oil, Gas and Chemicals | 3891 | $17.5B | United States | Operational Sustainability | OESuite APM | Asset Performance Management | 2017 | n/a |
In 2017, HollyFrontier Corporation implemented OESuite APM in the Asset Performance Management category to centralize environmental incident reporting and emissions performance across its refinery operations. OESuite APM was positioned as the primary application for tracking and documenting combustion management, excess emissions, and continuous emissions monitoring system data, aligning monitoring workflows with compliance requirements.
The implementation encompassed configuration of environmental incident reporting workflows, metric collection and dashboarding, and automated compliance reporting consistent with Asset Performance Management practices. Functional capabilities implemented included confirmation of excess emissions events, agency reporting orchestration, structured root cause analysis workflows, and support for energy audit data capture, reflecting an emphasis on operational visibility and traceable incident lifecycle management.
Operational scope covered refinery-wide activities in the Tulsa, Oklahoma area, with primary users in environmental, compliance, and operations functions. The deployment integrated with continuous emissions monitoring system data streams and with regulatory reporting procedures to ensure event confirmation and timely submission of required reports.
Governance and process changes included establishment of formal event confirmation and root cause analysis procedures, and adoption of metrics-driven environmental oversight. The project explicitly supported energy audits and produced cost savings solutions as part of ongoing operations and compliance optimization, with OESuite APM serving as the system of record for emissions and incident metrics.
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Lotte Chemical US | OIl, Gas and Chemicals | 1800 | $1.5B | United States | Operational Sustainability | OESuite APM | Asset Performance Management | 2020 | n/a |
In 2020, Lotte Chemical US expanded its OESuite APM implementation within the Asset Performance Management category to add SDS, Procedure Management / Work Instructions, Training Management / LMS, and Inventory Management for chemical and warehouse operations. Lotte had engaged SwainSmith and Operational Sustainability beginning in 2018 to architect an integrated operational environment for a new U.S. facility, with the first operational unit going online in January 2019 and full plant adoption of OESuite APM completed before the end of 2019. Prior to the OESuite APM program the facility relied on minimal operational software, primarily Microsoft Office and email, which informed the decision to pursue a consolidated Asset Performance Management solution.
The initial OESuite APM launch included Air / GHG, Waste Management, Incident / Event Management, Management of Change, PHA / Risk Management, CAPA / Action Item Management, Document Management with redlining, Work Management / CMMS / EAM, and Operator Rounds. Functional configuration work focused on building documents, workflows, and standardized work management and asset management processes with SwainSmith, then provisioning those processes inside OESuite APM to support daily operations and regulatory reporting. The implementation emphasized CMMS and EAM capabilities, operator rounds instrumentation, and risk and change governance workflows typical of Asset Performance Management deployments.
Operational Sustainability provided technical support for system management of the hosting environment and for Lotte’s internal ticketing system, maintaining the application stack and first line support for the OESuite APM instance. The 2020 expansion prepared the system for a future integration with SAP for inventory management, and included plans for OESuite to enable the return of unused inventory back into SAP, addressing a noted gap in Lotte’s SAP environment. The implementation scope covered the new U.S. facility across all units, shifting from capital project centric workflows during commissioning to steady state operations managed through OESuite APM.
Governance and rollout followed a structured modeling and workshop cadence that began in summer 2018, transitioned from capital projects to commissioning in fall 2018, and culminated in full operational deployment by late 2019. The project governance combined SwainSmith-led process design with Operational Sustainability-led system configuration to translate site processes into OESuite APM workflows and controls. Lotte reported being pleased with the initial module set and initial successes, which directly drove the decision to expand OESuite APM functionality in 2020.
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Manufacturing | 600 | $556M | United States | Operational Sustainability | OESuite APM | Asset Performance Management | 2019 | n/a |
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Manufacturing | 250 | $45M | United States | Operational Sustainability | OESuite APM | Asset Performance Management | 2019 | n/a |
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Utilities | 470 | $200M | United States | Operational Sustainability | OESuite APM | Asset Performance Management | 2018 | n/a |
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Manufacturing | 520 | $100M | Canada | Operational Sustainability | OESuite APM | Asset Performance Management | 2014 | n/a |
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