List of Omninet Omnitracker Customers

Omninet Software

Dr.-Otto-Leich-Strasse 3,
Eckental, 90542,
Germany

https://www.omnitracker.com/

49 (9126) 25 979-0

Professional Services

200

$30M

Since 2010, our global team of researchers has been studying Omninet Omnitracker customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Omninet Omnitracker for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Omninet Omnitracker for Incident Management include: Siemens, a Germany based Manufacturing organisation with 312000 employees and revenues of $84.55 billion, Morgan Stanley, a United States based Banking and Financial Services organisation with 80000 employees and revenues of $61.76 billion, EWE, a Germany based Utilities organisation with 9500 employees and revenues of $9.50 billion, HUK-COBURG Insurance Group, a Germany based Insurance organisation with 10000 employees and revenues of $3.50 billion, Nordex, a Germany based Manufacturing organisation with 10006 employees and revenues of $2.80 billion and many others.

Contact us if you need a completed and verified list of companies using Omninet Omnitracker, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Omninet Omnitracker customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
BTC IT Services	Professional Services	1600	$230M	Germany	Omninet	Omninet Omnitracker	Incident Management	2019	n/a	In 2019, BTC IT Services implemented Omninet Omnitracker for Incident Management. The deployment targeted the companys IT service operations to centralize incident intake, tracking, and resolution workflows across its enterprise service desk. Omninet Omnitracker was configured to provide core Incident Management capabilities including ticketing, SLA management, automated routing and escalation, and a user facing service portal for incident submission and status tracking. Configurations emphasized incident lifecycle management, priority mapping, root cause documentation, and standardized incident categorization to support repeatable workflows. Reporting and audit trails were enabled to support operational visibility and compliance requirements. Operational scope encompassed IT and service delivery teams within BTC IT Services, consolidating incident handling under a single process model and role based access controls. Governance changes included defined escalation paths, ownership assignments, and formalized incident closure and review processes to enforce accountability. The implementation positioned Omninet Omnitracker as the central ticketing and workflow engine for BTC IT Services Incident Management.
Delaware	Professional Services	4600	$1.3B	Belgium	Omninet	Omninet Omnitracker	Incident Management	2019	n/a	In 2019, Delaware deployed Omninet Omnitracker as its Incident Management solution. The Omninet Omnitracker implementation centralized incident logging, SLA management, workflow automation, and reporting to support IT service desk and support operations across the company. Delaware implemented Omninet Omnitracker for Incident Management to centralize ticket lifecycle control and operational visibility for IT and shared services. Configuration emphasized modular incident lifecycle management, role based access control, automated escalation rules, and configurable dashboards to support operational oversight. The project aligned Omninet Omnitracker with existing service desk touchpoints and enterprise support workflows, and rollout governance established standardized incident lifecycle policies, ticket prioritization rules, and SLA enforcement across support teams. Implementation work focused on workflow orchestration, reporting configuration, and knowledge base enablement typical of Incident Management deployments.
Duisburger Versorgungs- und Verkehrsgesellschaft mbH	Utilities	4300	$1.4B	Germany	Omninet	Omninet Omnitracker	Incident Management	2019	n/a	In 2019, Duisburger Versorgungs- und Verkehrsgesellschaft mbH implemented Omninet Omnitracker to address Incident Management requirements. The deployment focused on incident intake, tracking, and resolution workflows for a German utilities operator. Omninet Omnitracker was configured to provide core incident management modules including ticketing, SLA enforcement, automated escalation, and workflow orchestration, reflecting typical Incident Management capabilities. Configuration centered on role-based assignment, priority matrices, and event-driven routing to standardize triage and resolution processes. Operational coverage aligned the application with IT service management, operations control, and customer support functions, enabling a single incident record to drive cross-functional response. Governance was implemented through defined incident lifecycles, escalation paths, and standardized reporting schemas to support operational oversight and auditability.
	Utilities	9500	$9.5B	Germany	Omninet	Omninet Omnitracker	Incident Management	2018	n/a
	Insurance	10000	$3.5B	Germany	Omninet	Omninet Omnitracker	Incident Management	2019	n/a
	Banking and Financial Services	80000	$61.8B	United States	Omninet	Omninet Omnitracker	Incident Management	2019	n/a
	Manufacturing	10006	$2.8B	Germany	Omninet	Omninet Omnitracker	Incident Management	2019	n/a
	Retail	1500	$575M	Germany	Omninet	Omninet Omnitracker	Incident Management	2019	n/a
	Manufacturing	312000	$84.5B	Germany	Omninet	Omninet Omnitracker	Incident Management	2019	n/a
	Professional Services	350	$60M	Germany	Omninet	Omninet Omnitracker	Incident Management	2015	n/a

Showing 1 to 10 of 11 entries

Buyer Intent: Companies Evaluating Omninet Omnitracker

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Omninet Omnitracker. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Omninet Omnitracker for Incident Management include:

Lyngsoe Systems, a Denmark based Professional Services organization with 140 Employees
Van Adrighem Group, a Netherlands based Distribution company with 35 Employees

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FAQ - APPS RUN THE WORLD Omninet Omnitracker Coverage

Omninet Omnitracker is a Incident Management solution from Omninet.

Companies worldwide use Omninet Omnitracker, from small firms to large enterprises across 21+ industries.

Organizations such as Siemens, Morgan Stanley, EWE, HUK-COBURG Insurance Group and Nordex are recorded users of Omninet Omnitracker for Incident Management.

Companies using Omninet Omnitracker are most concentrated in Manufacturing, Banking and Financial Services and Utilities, with adoption spanning over 21 industries.

Companies using Omninet Omnitracker are most concentrated in Germany and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Omninet Omnitracker across Americas, EMEA, and APAC.

Companies using Omninet Omnitracker range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 18.18%, large organizations with 1,001-10,000 employees - 54.55%, and global enterprises with 10,000+ employees - 27.27%.

Customers of Omninet Omnitracker include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Omninet Omnitracker customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Incident Management.

List of Omninet Omnitracker Customers

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Buyer Intent: Companies Evaluating Omninet Omnitracker

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Q1. What is Omninet Omnitracker used for?

Q2. Who uses Omninet Omnitracker for Incident Management?

Q3. Which companies use Omninet Omnitracker?

Q4. What is the industry breakdown of companies using Omninet Omnitracker?

Q5. What is the country breakdown of companies using Omninet Omnitracker?

Q6. What is the breakdown by employee size of companies using Omninet Omnitracker?

Q7. What is the breakdown by revenue of companies using Omninet Omnitracker?

Q8. How can I get the full list of companies using Omninet Omnitracker?