List of onWebChat Customers
Since 2010, our global team of researchers has been studying onWebChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased onWebChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using onWebChat for Chatbots and Conversational AI include: Skipton Building Society, a United Kingdom based Banking and Financial Services organisation with 2506 employees and revenues of $1.90 billion, Oklahoma Department of Corrections, a United States based Government organisation with 3674 employees and revenues of $544.0 million, AdvanIDe, a Singapore based Manufacturing organisation with 150 employees and revenues of $165.0 million, Cindacta Ii Brazil, a Brazil based Government organisation with 2800 employees and revenues of $150.0 million, One Network Enterprises, a United States based Professional Services organisation with 650 employees and revenues of $140.0 million and many others.
Contact us if you need a completed and verified list of companies using onWebChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The onWebChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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32clicks.com | Retail | 10 | $2M | Malaysia | onWebChat | onWebChat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 32clicks.com implemented onWebChat on its public website. The deployment uses onWebChat as a Chatbots and Conversational AI solution to deliver customer-facing conversational flows and automated messaging for the retailer.
Implementation is web-embedded, exposing the onWebChat widget across commerce and support pages to capture visitor intent and initiate guided conversations. Configuration centers on conversational flow design, web UI customization, session context tracking, and lead capture forms to support product inquiries and order support typical of small retail operations.
Operational ownership is aligned to customer support and sales functions, with lightweight governance for message templates, escalation rules to human agents, and ongoing dialogue script updates managed by a compact team. The deployment architecture emphasizes a browser widget model integrated into the website front end and runtime orchestration of conversational sessions through the onWebChat service, consistent with Chatbots and Conversational AI implementations for small ecommerce businesses.
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888 Tech Exchange Ventures | Professional Services | 15 | $2M | Philippines | onWebChat | onWebChat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 888 Tech Exchange Ventures deployed onWebChat as a customer facing chat solution on their public website. The onWebChat implementation is categorized as Chatbots and Conversational AI and was embedded as the primary web chat widget to handle visitor interactions and initial inquiries.
Configuration emphasized conversational UI, scripted FAQ automation, lead capture forms, session logging and agent handoff capabilities consistent with Chatbots and Conversational AI deployments. The implementation was delivered as a SaaS embedded web widget with lightweight front end JavaScript on the corporate site and back end runtime hosted off site. Operational scope focuses on web and client engagement functions for the Philippines based professional services firm, with day to day ownership aligned to web operations or client services for chat management and response workflows. Governance centered on bot script configuration and escalation thresholds, enabling standard conversational workflows and analytics instrumentation within onWebChat.
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A Giromundo | Professional Services | 36 | $3M | Portugal | onWebChat | onWebChat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, A Giromundo implemented onWebChat on its website. onWebChat is a Chatbots and Conversational AI solution deployed as an embedded web chat widget to enable real time visitor engagement through automated conversational flows and scripted FAQ handling.
The implementation is scoped to the public website and configured for conversational UI, lead capture forms, session logging, and initial support triage, with ongoing management by digital marketing and operations. This implementation positions A Giromundo onWebChat within the Chatbots and Conversational AI category for website customer engagement, and it emphasizes web channel orchestration and agent handoff capabilities while avoiding any assumption of backend system integrations.
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Abc Language Solutions | Education | 3 | $1M | Canada | onWebChat | onWebChat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Abc Language Solutions implemented onWebChat on their public website https://www.abc-lang.com/, deploying the onWebChat application as its Chatbots and Conversational AI presence for front end customer engagement. The deployment is website embedded, delivered as a browser chat widget that mediates prospect and student inquiries and exposes conversational UI components to site visitors. Governance and daily administration are centralized, with internal staff responsible for managing conversation content and session monitoring consistent with the companys three person size.
The onWebChat configuration organizes conversational flows for FAQ automation, scripted enrollment intake and lead capture forms, leveraging session management and conversational UI capabilities typical of Chatbots and Conversational AI platforms. Abc Language Solutions uses onWebChat to support customer support and enrollment business functions on its public website, with content and dialog adjustments managed through the onWebChat management interface. The implementation scope is narrowly focused on the web channel, providing front end conversational engagement without reported external system integrations.
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Absolutely Perfect Electrical | Construction and Real Estate | 10 | $1M | Canada | onWebChat | onWebChat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Absolutely Perfect Electrical implemented onWebChat on its public website. The deployment uses onWebChat as a Chatbots and Conversational AI solution to support customer engagement and lead capture for a Canadian construction and real estate services firm with approximately 10 employees and reported revenue of 1000000.
The implementation centered on embedding the onWebChat web widget into customer-facing pages to deliver automated conversational flows, pre-chat lead capture forms, and FAQ handling consistent with Chatbots and Conversational AI capabilities. Operational scope was limited to the company website, with configuration and script management performed through the onWebChat administration console, and governance focused on defining conversation scripts and basic routing rules to align automated responses with service inquiry workflows.
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Professional Services | 28 | $2M | United States | onWebChat | onWebChat | Chatbots and Conversational AI | 2023 | n/a |
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Manufacturing | 150 | $165M | Singapore | onWebChat | onWebChat | Chatbots and Conversational AI | 2020 | n/a |
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Manufacturing | 10 | $1M | United States | onWebChat | onWebChat | Chatbots and Conversational AI | 2020 | n/a |
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Construction and Real Estate | 10 | $1M | United States | onWebChat | onWebChat | Chatbots and Conversational AI | 2020 | n/a |
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Manufacturing | 10 | $1M | United States | onWebChat | onWebChat | Chatbots and Conversational AI | 2019 | n/a |
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Buyer Intent: Companies Evaluating onWebChat
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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