List of OpenCRM Customers
Open CRM
1 Bailey Court Colburn Business Park,
Richmond, DL9 4QL,
United Kingdom
Richmond, DL9 4QL,
United Kingdom
44 17 4847-3000
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying OpenCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenCRM for CRM include: March Engineering, a United Kingdom based Construction and Real Estate organisation with 973 employees and revenues of $269.0 million, North East Lincolnshire Council, a United Kingdom based Government organisation with 1390 employees and revenues of $174.0 million, Bruno Independent Living Aids, a United States based Manufacturing organisation with 460 employees and revenues of $95.0 million, Dodd Group (Eastern), a United Kingdom based Construction and Real Estate organisation with 190 employees and revenues of $64.8 million, Crisis Prevention Institute, a United States based Professional Services organisation with 600 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1 Call 4 | Professional Services | 170 | $32M | United Kingdom | OpenCRM | OpenCRM | CRM | 2024 | n/a |
In 2024, 1 Call 4 implemented OpenCRM on its website. The implementation embeds OpenCRM as the customer facing intake layer and central CRM for lead capture, contact management, and client engagement tracking for the United Kingdom based professional services firm.
Configuration concentrated on core CRM modules that support professional services workflows, including web to lead forms, contact and account management, opportunity pipeline management, activity and task logging, and case tracking. Workflow rules and form to record field mapping were applied to ensure website submissions created structured contact and opportunity records within OpenCRM, with automation rules for lead routing and activity assignment.
Operational coverage spans front office functions across sales, customer service, and marketing teams, with role based access controls and user provisioning used to separate sales pipelines from service case management. Data capture policies and workflow configurations align CRM records to engagement tracking and recurring client interactions, positioning OpenCRM as the central CRM for 1 Call 4’s customer lifecycle management.
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Airflow World Group | Manufacturing | 33 | $4M | United Kingdom | OpenCRM | OpenCRM | CRM | 2019 | n/a |
In 2019 Airflow World Group implemented OpenCRM as its CRM and exposed the OpenCRM application on its public website to capture customer interactions and leads directly through airflow-group.com. The deployment centered on a web‑accessible OpenCRM instance used to surface contact records and inbound inquiries from the company website into a managed CRM record set. OpenCRM is referenced on the company site as the primary customer engagement layer.
Configuration emphasized core CRM capabilities including contact and account management, web lead capture, opportunity tracking, and activity logging, aligning website form submissions with sales pipeline stages. Automation and workflow configuration focused on mapping website leads into the CRM and maintaining activity histories to support sales follow up, reflecting standard CRM functional workflows for a small manufacturing firm.
Operational coverage was company wide for Airflow World Group with use by sales and customer service staff within the United Kingdom, administered by internal personnel. Governance practices were consistent with small enterprise CRM deployments, with role based access and administrative control used to manage form mappings and data hygiene. Integrations with other systems were not specified in source materials.
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Annecto UK | Retail | 22 | $36M | United Kingdom | OpenCRM | OpenCRM | CRM | 2019 | n/a |
In 2019, Annecto UK implemented OpenCRM as its designated CRM to centralize customer engagement for its retail operations. The OpenCRM application within the CRM category was positioned to consolidate contact records, manage sales pipelines, and provide a single record of web-origin customer interactions from the corporate website.
Configuration emphasized contact and account management, opportunity tracking, and basic case management suited to a small retail organization. OpenCRM was configured with email logging, activity scheduling, and document attachment capabilities to support both sales and after-sales workflows, and workflow rules were applied to standardize pipeline stages and follow up tasks.
The corporate website is integrated with OpenCRM for direct lead capture and web-origin attribution, feeding inbound inquiries into contact records and opportunity workflows. Operational coverage centers on customer-facing staff in sales and service, with governance focused on record hygiene, consistent pipeline staging, and role based access controls to enforce process discipline and data quality.
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Aubin | Oil, Gas and Chemicals | 20 | $2M | United Kingdom | OpenCRM | OpenCRM | CRM | 2019 | n/a |
In 2019, Aubin implemented OpenCRM to provide core customer relationship management capabilities accessible from their website. The implementation of OpenCRM supports contact and account management, web form lead capture, opportunity and pipeline tracking, and activity logging for a 20 person Oil, Gas and Chemicals firm. OpenCRM is used as the primary CRM to consolidate customer records and to drive sales and service workflows across the organization.
Deployment is centered on a web integrated configuration with the OpenCRM application embedded into the company website for inbound lead capture and record creation, with a centralized contact database and role based access for sales and operations. Configuration focused on standard CRM modules including lead to opportunity workflows, task and activity automation, email templates, and basic reporting, aligning the CRM with day to day commercial and customer service functions. Governance work included standardizing data entry and opportunity stages to create consistent pipeline management and operational handoffs.
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Breathworks Community Interest Co. | Education | 10 | $7M | United Kingdom | OpenCRM | OpenCRM | CRM | 2019 | n/a |
In 2019 Breathworks Community Interest Co. implemented OpenCRM, using OpenCRM as the company CRM to manage participant and stakeholder relationships for its education programs. The deployment emphasized a web-connected OpenCRM instance embedded on the Breathworks website to capture enquiries and course sign ups, positioning OpenCRM as the CRM for participant lifecycle management across the organization.
Configuration work focused on core CRM capabilities, including centralized contact management, web to lead capture from public forms, activity and interaction tracking, and basic segmentation to support outreach. Workflows and automation were configured to support course administration and support case handling, with automated task creation and status fields to move records through enquiry, follow up, and enrollment stages.
Integrations are explicitly limited to the public website where form capture and lead routing feed records into OpenCRM, enabling staff to manage participant lifecycles from initial enquiry to enrollment. Governance and operational controls were scaled for a small staff, with centralized record stewardship, role based access controls, and standardized intake and follow up processes to enforce data quality and consistent customer facing procedures.
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Manufacturing | 460 | $95M | United States | OpenCRM | OpenCRM | CRM | 2023 | n/a |
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Distribution | 39 | $13M | United Kingdom | OpenCRM | OpenCRM | CRM | 2019 | n/a |
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Manufacturing | 5 | $1M | United Kingdom | OpenCRM | OpenCRM | CRM | 2019 | n/a |
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Media | 167 | $46M | United Kingdom | OpenCRM | OpenCRM | CRM | 2021 | n/a |
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Professional Services | 190 | $52M | United Kingdom | OpenCRM | OpenCRM | CRM | 2019 | n/a |
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD OpenCRM Coverage
OpenCRM is a CRM solution from OpenCRM.
Companies worldwide use OpenCRM, from small firms to large enterprises across 21+ industries.
Organizations such as March Engineering, North East Lincolnshire Council, Bruno Independent Living Aids, Dodd Group (Eastern) and Crisis Prevention Institute are recorded users of
OpenCRM for CRM.
Companies using OpenCRM are most concentrated in Construction and Real Estate, Government and Manufacturing, with adoption spanning over 21 industries.
Companies using OpenCRM are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of OpenCRM across Americas, EMEA, and APAC.
Companies using OpenCRM range from small businesses with 0-100 employees - 73.53%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 1.47%, and global enterprises with 10,000+ employees - 0%.
Customers of OpenCRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified OpenCRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.