List of OpenGov Permitting and Licensing Customers
San Francisco, 94107, CA,
United States
Since 2010, our global team of researchers has been studying OpenGov Permitting and Licensing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenGov Permitting and Licensing for Permitting and Licensing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenGov Permitting and Licensing for Permitting and Licensing include: Onondaga County, a United States based Government organisation with 3091 employees and revenues of $1.48 billion, Onondaga County, New York, a United States based Government organisation with 2432 employees and revenues of $1.43 billion, Town Of Babylon, NY, a United States based Government organisation with 500 employees and revenues of $228.0 million, East Hampton Town, NY, a United States based Government organisation with 420 employees and revenues of $168.0 million, City of Durango, CO, a United States based Government organisation with 400 employees and revenues of $103.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenGov Permitting and Licensing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenGov Permitting and Licensing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Cartersville, GA | Government | 120 | $15M | United States | OpenGov | OpenGov Permitting and Licensing | Permitting and Licensing | 2025 | n/a |
In 2025, the City of Cartersville implemented OpenGov Permitting and Licensing. The deployment targets Permitting and Licensing to modernize community development operations after staff identified gaps in online payments and cross department collaboration.
The implementation configures OpenGov Permitting and Licensing to provide a cloud based permitting portal, citizen facing application intake, automated routing for reviews and approvals, licensing case management, and built in online payment capability. Configuration emphasized real time, cloud enabled collaboration tools and workflow automation to reduce manual handoffs and support concurrent reviews across functional teams.
Operational coverage centers on community development functions, including permitting, licensing, building review and planning staff, with the platform serving as the central system for application intake and licensing workflows. The deployment leverages OpenGov Permitting and Licensing native cloud services, avoiding on premises infrastructure, and surfaces online payment options directly within permit and license transactions to shorten payment processing steps.
Governance and rollout planning prioritized cross department process alignment and staff training to standardize intake and review workflows. City leaders and staff anticipate enhanced collaboration across departments, faster response times to resident requests, reduced administrative burdens from manual processes, and scalability to meet future demand as explicit outcomes of the implementation.
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City of Durango, CO | Government | 400 | $103M | United States | OpenGov | OpenGov Permitting and Licensing | Permitting and Licensing | 2024 | n/a |
In 2024, the City of Durango, CO implemented OpenGov Permitting and Licensing to modernize zoning and permitting operations under the Permitting and Licensing category and improve transparency with residents. The initiative responded to a municipal objective to increase speed and uniformity in responses for permit applications while reducing status inquiry calls and emails from the public.
Implementation focused on configuring OpenGov Permitting and Licensing capabilities common to the category, including online application intake, application status tracking, workflow automation, and document management to support permit review processes. The City evaluated the platform for its flexibility and feature set, and configured forms and approval workflows to align with local zoning and community development requirements.
Operational coverage centers on the Community Development department and citywide permitting and licensing functions, with a public facing portal enabling residents to apply for permits and monitor status through each step of the process. No third party system integrations were specified in the source announcement, the deployment emphasizes self service citizen access and centralized case management for staff.
Governance changes emphasize standardized responses and process consistency to reduce administrative back and forth, improving transparency on development timelines for residents. The City of Durango expects OpenGov Permitting and Licensing to alleviate staff and public frustrations, reduce inquiry volume, simplify permit submission and status visibility, and to advance the citys commitment to efficient, transparent, and user friendly municipal services.
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East Hampton Town, NY | Government | 420 | $168M | United States | OpenGov | OpenGov Permitting and Licensing | Permitting and Licensing | 2023 | n/a |
In 2023 the Town of East Hampton, NY implemented OpenGov Permitting and Licensing to digitize its permitting and licensing workflows and reduce reliance on manual data entry and paper processes. The initiative targeted municipal permitting and licensing work across the Town government, addressing error-prone steps that created friction for both employees and residents in a 320 employee organization.
OpenGov Permitting and Licensing was configured to provide cloud-based permit intake and application tracking, standardized review workflows, automated task routing, and digital license issuance. The implementation emphasized permit lifecycle management, automated notifications and status updates, permit fee calculation, and centralized document management to reduce repetitive manual data entry and handoffs.
Deployment focused on consolidating permitting and licensing work onto the OpenGov Cloud platform, improving interdepartmental collaboration by unifying records and activity logs across municipal teams. The rollout centralized permit records and audit trails to enable consistent decisioning and public-facing status transparency, while preserving role-based access and administrative controls typical of municipal Permitting and Licensing systems.
Governance changes introduced with the implementation included standardized digital intake procedures, role and permission alignment for reviewers, and process hardening to remove siloed paper workflows. The Town anticipates that OpenGov Permitting and Licensing will automate critical tasks, reduce error rates, and improve cross-department coordination, aligning permit and license administration with cloud-native operational practices.
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Ironhouse Sanitary District, CA | Government | 53 | $16M | United States | OpenGov | OpenGov Permitting and Licensing | Permitting and Licensing | 2025 | n/a |
In 2025 Ironhouse Sanitary District implemented OpenGov Permitting and Licensing as part of a coordinated move to the OpenGov Cloud, deploying five OpenGov products concurrently to overhaul core government operations. The district purchased OpenGov Budgeting & Planning, OpenGov Financials, OpenGov Procurement, OpenGov Permitting & Licensing, and Cartegraph Asset Management, positioning the suite to centralize data and reporting across fiscal, asset, procurement, and permitting functions. This five-product purchase is noted as the first time a special district acquired all five solutions at once.
OpenGov Permitting and Licensing was configured to serve as the district s central permitting platform, standardizing application intake, electronic application tracking, licensing workflows, and consolidated reporting. The implementation emphasized advanced analytics and reporting capabilities to unify permitting data with budgeting and financial records, enabling more consistent case management and cross-functional visibility. Configuration work focused on automating common permitting steps and enabling collaborative review processes between operational and administrative staff.
The deployment was structured on OpenGov s cloud architecture to centralize permitting, budgeting, procurement, and asset management data rather than maintain siloed systems. Operational coverage explicitly targets the district s permitting, licensing, financial, procurement, and asset management business functions and supports interdepartmental coordination among leadership and staff. The project narrative highlights increased transparency through consolidated dashboards and reports that surface permitting and fiscal data for internal stakeholders and public accountability.
Governance changes emphasized shared data stewardship and cross-functional workflows to reduce manual processes and improve collaboration, backed by OpenGov customer support during rollout. Ironhouse Sanitary District anticipates improved efficiency, stronger interdepartmental coordination, enhanced transparency, and increased accountability as outcomes of the OpenGov Permitting and Licensing deployment. The district now joins more than 1,900 public sector organizations using OpenGov cloud software for government budgeting planning accounting permitting and licensing needs.
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Lansing Clerks Office | Government | 120 | $15M | United States | OpenGov | OpenGov Permitting and Licensing | Permitting and Licensing | 2023 | n/a |
In 2023, the Lansing Clerks Office implemented OpenGov Permitting and Licensing, adopting a cloud-based Permitting and Licensing application to address siloed manual workflows and limited reporting. The decision followed an internal need to consolidate permitting and licensing operations into a single platform to improve transparency and operational consistency across the village.
OpenGov Permitting and Licensing was configured to centralize core community development capabilities, including online application intake, plan review workflows, inspection scheduling, automated routing and status tracking, and comprehensive reporting. Configuration emphasized structured and documented workflows to reduce manual handoffs and to standardize approvals and permit lifecycle management.
The deployment leveraged the OpenGov Cloud and integrated with the Village of Lansing's existing OpenGov asset management solution, enabling shared data models across permitting and assets and reducing data reconciliation between systems. Operational coverage targeted community development functions, building and inspection teams, and clerical staff within the Village of Lansing, a southern suburb of Chicago, to create a unified operational surface for permit processing and enforcement.
Governance changes centered on formalizing workflow ownership, instituting standardized review and approval gates, and using built-in reporting to surface process bottlenecks. The Village anticipates improved efficiency, reduced time to approval, enhanced interdepartmental collaboration, and greater ability to make data-driven decisions as a result of deploying OpenGov Permitting and Licensing.
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Government | 3091 | $1.5B | United States | OpenGov | OpenGov Permitting and Licensing | Permitting and Licensing | 2024 | n/a |
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Government | 2432 | $1.4B | United States | OpenGov | OpenGov Permitting and Licensing | Permitting and Licensing | 2024 | n/a |
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Government | 100 | $12M | United States | OpenGov | OpenGov Permitting and Licensing | Permitting and Licensing | 2025 | n/a |
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Government | 500 | $228M | United States | OpenGov | OpenGov Permitting and Licensing | Permitting and Licensing | 2025 | n/a |
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Government | 40 | $5M | United States | OpenGov | OpenGov Permitting and Licensing | Permitting and Licensing | 2022 | n/a |
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Buyer Intent: Companies Evaluating OpenGov Permitting and Licensing
- 4M Analytics, a United States based Professional Services organization with 148 Employees
- City of Westfield, MA, a United States based Government company with 1000 Employees
- Pickleweed Children'S Center, a United States based Healthcare organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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