List of OpenText Carbonite Endpoint Customers
OpenText
275 Frank Tompa Drive,
Waterloo, N2L 0A1, ON,
Canada
Waterloo, N2L 0A1, ON,
Canada
1 519-888-7111
Professional Services
21400
$5.2B
Since 2010, our global team of researchers has been studying OpenText Carbonite Endpoint customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText Carbonite Endpoint for Endpoint Detection and Response (EDR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText Carbonite Endpoint for Endpoint Detection and Response (EDR) include: Sodexo North America, a United States based Professional Services organisation with 125000 employees and revenues of $11.35 billion, FTD Companies, a United States based Manufacturing organisation with 1350 employees and revenues of $355.0 million, Cardlytics, a United States based Professional Services organisation with 591 employees and revenues of $267.1 million, Salient Systems, a United States based Professional Services organisation with 130 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenText Carbonite Endpoint, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenText Carbonite Endpoint customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cardlytics | Professional Services | 591 | $267M | United States | OpenText | OpenText Carbonite Endpoint | Endpoint Detection and Response (EDR) | 2020 | n/a |
In 2020, Cardlytics configured OpenText Carbonite Endpoint as its Endpoint Detection and Response (EDR) solution to centralize endpoint protection and backup administration. The deployment was managed within corporate IT by the Systems Administrator II function, covering workstation and server endpoints across the company environment.
OpenText Carbonite Endpoint was configured to support policy management, backup scheduling, remediation workflows and exemption handling consistent with Endpoint Detection and Response (EDR) operations. Configuration activities included installation, testing of functionality, and the creation of operational documentation and runbooks for ongoing configuration changes.
The Carbonite Endpoint implementation was administered alongside Office365, Azure Active Directory and Exchange Admin Center, and operated within the same operational tooling estate as SentinelOne for threat remediation and Lansweeper for asset discovery. Backup consoles such as OneDrive and Barracuda were maintained in parallel, and monitoring and logging consoles including DataDog and SumoLogic were part of the broader operational context, with ticketing and change coordination handled through JIRA Service Desk.
Governance and rollout were supported by published corporate IT policies, an internal Wiki and SharePoint documentation, on-call and after-hours support processes, and a managed IT ticket queue. The IT team maintained knowledge documentation and procedure ownership to sustain ongoing administration of OpenText Carbonite Endpoint and related endpoint and backup tooling.
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FTD Companies | Manufacturing | 1350 | $355M | United States | OpenText | OpenText Carbonite Endpoint | Endpoint Detection and Response (EDR) | 2021 | n/a |
In 2021, FTD Companies deployed OpenText Carbonite Endpoint across its IT estate. OpenText Carbonite Endpoint was implemented as the core Endpoint Detection and Response (EDR) platform to consolidate endpoint protection and backup workflows for FTD LLC, Downers Grove, IL operations.
The implementation emphasized agent deployment and centralized policy management, with OpenText Carbonite Endpoint agents installed on Windows workstations and servers. Configuration covered endpoint protection, backup orchestration, and alerting and remediation workflows consistent with Endpoint Detection and Response (EDR) functional patterns, and backups of member systems were maintained using OpenText Carbonite Endpoint.
Operational integrations reflected the companys on premise footprint, the technical specialist role managed Microsoft SQL databases with SSMS and supported application servers that host FTD Mercury, Mercury Cloud, and Mercury HQ product lines. The environment included Windows clients XP, 7, 10, and 11, and Windows Server 2008, 2012, 2016, 2019, and 2022, with site to site VPN support for Cisco and TP Link, minimal Active Directory administration, and peripheral support for HP printers and QuickBooks where Carbonite Endpoint backups were part of client recovery processes.
Governance focused on Tier 2 support workflows, ticketing and documentation of remediation actions, escalation paths from Tier 1, and knowledgebase maintenance. Monthly technical training and coordinated use of internal ticketing and Microsoft Teams were used to sustain operational readiness and to govern incident response and endpoint maintenance activities involving OpenText Carbonite Endpoint.
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Salient Systems | Professional Services | 130 | $14M | United States | OpenText | OpenText Carbonite Endpoint | Endpoint Detection and Response (EDR) | 2021 | n/a |
In 2021, Salient Systems deployed OpenText Carbonite Endpoint under the Endpoint Detection and Response (EDR) category to protect endpoints and support IT security and operational continuity. The deployment of OpenText Carbonite Endpoint was provisioned across employee workstations and servers to centralize threat detection and endpoint policy enforcement.
The implementation emphasized core EDR capabilities, including persistent endpoint agents, behavioral and signature-based detection, automated quarantine and remediation workflows, and a centralized management console for alert triage. Configuration work focused on policy templates, scheduled scans, and automated response playbooks to address common ransomware vectors and accidental data exposures.
Operationally the solution was managed by Salient Systems IT, with the IT administrator operating the console for monitoring, incident triage, and policy updates across the companys devices. Rollout covered corporate endpoints companywide and integrated into day-to-day IT operations and security monitoring practices without introducing named third-party integrations.
Governance centered on IT-led process changes to incident handling and endpoint hygiene, with documented escalation paths and configuration baselines enforced through the OpenText Carbonite Endpoint console. According to Jason Wagner, IT Administrator at Salient Systems, "Carbonite Endpoint has saved the day from ransomware and employee mistakes several times," which is recorded as the primary outcome of the deployment.
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Sodexo North America | Professional Services | 125000 | $11.3B | United States | OpenText | OpenText Carbonite Endpoint | Endpoint Detection and Response (EDR) | 2018 | n/a |
In 2018, Sodexo North America implemented OpenText Carbonite Endpoint as part of its Endpoint Detection and Response (EDR) toolkit. The initial deployment was executed through hands on installation and configuration work performed by Technical Support Analyst II resources based in Buffalo, NY during October 2018 to October 2019, focusing on endpoint agent rollout and backup orchestration across help desk and data center operations.
OpenText Carbonite Endpoint was configured to support standard backup and recovery workflows, covering recoveries from single files to full disk restoration. Configuration and day to day operational tasks included agent installation, scheduling of local and network backups, recovery testing, and handling software installations and hardware repair activities tied to endpoint remediation.
The Carbonite Endpoint implementation integrated with Ivanti for ticketing and incident tracking, and utilized SharePoint as the automated knowledge base for documenting problem resolution techniques. Operational coverage centered on help desk and data center teams, with support responsibilities extending to any technology user across Sodexo, creating a linkage between incident intake, technical troubleshooting, and institutional knowledge capture.
Governance aligned Carbonite Endpoint procedures with existing escalation paths, where Level 1 issues were handled by frontline support and more complex incidents were escalated to Technical Support Analyst II or to the Customer Service Manager when multiple users were impacted. On the job training, documented processes, and knowledge base maintenance were emphasized to sustain competency in installations, recovery procedures, customer communications, and ticket driven resolution workflows.
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Buyer Intent: Companies Evaluating OpenText Carbonite Endpoint
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating OpenText Carbonite Endpoint. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating OpenText Carbonite Endpoint for Endpoint Detection and Response (EDR) include:
- Essway Cyber Security Solutions, a India based Professional Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Essway Cyber Security Solutions | Professional Services | 20 | $2M | India | 2025-05-06 |
FAQ - APPS RUN THE WORLD OpenText Carbonite Endpoint Coverage
OpenText Carbonite Endpoint is a Endpoint Detection and Response (EDR) solution from OpenText.
Companies worldwide use OpenText Carbonite Endpoint, from small firms to large enterprises across 21+ industries.
Organizations such as Sodexo North America, FTD Companies, Cardlytics and Salient Systems are recorded users of
OpenText Carbonite Endpoint for Endpoint Detection and Response (EDR).
Companies using OpenText Carbonite Endpoint are most concentrated in Professional Services and Manufacturing, with adoption spanning over 21 industries.
Companies using OpenText Carbonite Endpoint are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of OpenText Carbonite Endpoint across Americas, EMEA, and APAC.
Companies using OpenText Carbonite Endpoint range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.
Customers of OpenText Carbonite Endpoint include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified OpenText Carbonite Endpoint customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Endpoint Detection and Response (EDR).