List of OpenText Carbonite Endpoint Customers
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Since 2010, our global team of researchers has been studying OpenText Carbonite Endpoint customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText Carbonite Endpoint for Endpoint Detection and Response (EDR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText Carbonite Endpoint for Endpoint Detection and Response (EDR) include: Sodexo North America, a United States based Professional Services organisation with 125000 employees and revenues of $11.35 billion, FTD Companies, a United States based Manufacturing organisation with 1350 employees and revenues of $355.0 million, Cardlytics, a United States based Professional Services organisation with 591 employees and revenues of $267.1 million, Salient Systems, a United States based Professional Services organisation with 130 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenText Carbonite Endpoint, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cardlytics | Professional Services | 591 | $267M | United States | OpenText | OpenText Carbonite Endpoint | Endpoint Detection and Response (EDR) | 2020 | n/a |
In 2020, Cardlytics configured OpenText Carbonite Endpoint as its Endpoint Detection and Response (EDR) solution to centralize endpoint protection and backup administration. The deployment was managed within corporate IT by the Systems Administrator II function, covering workstation and server endpoints across the company environment.
OpenText Carbonite Endpoint was configured to support policy management, backup scheduling, remediation workflows and exemption handling consistent with Endpoint Detection and Response (EDR) operations. Configuration activities included installation, testing of functionality, and the creation of operational documentation and runbooks for ongoing configuration changes.
The Carbonite Endpoint implementation was administered alongside Office365, Azure Active Directory and Exchange Admin Center, and operated within the same operational tooling estate as SentinelOne for threat remediation and Lansweeper for asset discovery. Backup consoles such as OneDrive and Barracuda were maintained in parallel, and monitoring and logging consoles including DataDog and SumoLogic were part of the broader operational context, with ticketing and change coordination handled through JIRA Service Desk.
Governance and rollout were supported by published corporate IT policies, an internal Wiki and SharePoint documentation, on-call and after-hours support processes, and a managed IT ticket queue. The IT team maintained knowledge documentation and procedure ownership to sustain ongoing administration of OpenText Carbonite Endpoint and related endpoint and backup tooling.
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FTD Companies | Manufacturing | 1350 | $355M | United States | OpenText | OpenText Carbonite Endpoint | Endpoint Detection and Response (EDR) | 2021 | n/a |
In 2021, FTD Companies deployed OpenText Carbonite Endpoint across its IT estate. OpenText Carbonite Endpoint was implemented as the core Endpoint Detection and Response (EDR) platform to consolidate endpoint protection and backup workflows for FTD LLC, Downers Grove, IL operations.
The implementation emphasized agent deployment and centralized policy management, with OpenText Carbonite Endpoint agents installed on Windows workstations and servers. Configuration covered endpoint protection, backup orchestration, and alerting and remediation workflows consistent with Endpoint Detection and Response (EDR) functional patterns, and backups of member systems were maintained using OpenText Carbonite Endpoint.
Operational integrations reflected the companys on premise footprint, the technical specialist role managed Microsoft SQL databases with SSMS and supported application servers that host FTD Mercury, Mercury Cloud, and Mercury HQ product lines. The environment included Windows clients XP, 7, 10, and 11, and Windows Server 2008, 2012, 2016, 2019, and 2022, with site to site VPN support for Cisco and TP Link, minimal Active Directory administration, and peripheral support for HP printers and QuickBooks where Carbonite Endpoint backups were part of client recovery processes.
Governance focused on Tier 2 support workflows, ticketing and documentation of remediation actions, escalation paths from Tier 1, and knowledgebase maintenance. Monthly technical training and coordinated use of internal ticketing and Microsoft Teams were used to sustain operational readiness and to govern incident response and endpoint maintenance activities involving OpenText Carbonite Endpoint.
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Salient Systems | Professional Services | 130 | $14M | United States | OpenText | OpenText Carbonite Endpoint | Endpoint Detection and Response (EDR) | 2021 | n/a |
In 2021, Salient Systems deployed OpenText Carbonite Endpoint under the Endpoint Detection and Response (EDR) category to protect endpoints and support IT security and operational continuity. The deployment of OpenText Carbonite Endpoint was provisioned across employee workstations and servers to centralize threat detection and endpoint policy enforcement.
The implementation emphasized core EDR capabilities, including persistent endpoint agents, behavioral and signature-based detection, automated quarantine and remediation workflows, and a centralized management console for alert triage. Configuration work focused on policy templates, scheduled scans, and automated response playbooks to address common ransomware vectors and accidental data exposures.
Operationally the solution was managed by Salient Systems IT, with the IT administrator operating the console for monitoring, incident triage, and policy updates across the companys devices. Rollout covered corporate endpoints companywide and integrated into day-to-day IT operations and security monitoring practices without introducing named third-party integrations.
Governance centered on IT-led process changes to incident handling and endpoint hygiene, with documented escalation paths and configuration baselines enforced through the OpenText Carbonite Endpoint console. According to Jason Wagner, IT Administrator at Salient Systems, "Carbonite Endpoint has saved the day from ransomware and employee mistakes several times," which is recorded as the primary outcome of the deployment.
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Professional Services | 125000 | $11.3B | United States | OpenText | OpenText Carbonite Endpoint | Endpoint Detection and Response (EDR) | 2018 | n/a |
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Buyer Intent: Companies Evaluating OpenText Carbonite Endpoint
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