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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Optico Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Delicorner Retail 30 $3M France Optico Optico Call Tracking and Recording 2022 n/a In 2022 Delicorner deployed Optico on its website. Optico is a Call Tracking and Recording application that captures inbound phone sessions from web touchpoints, provides call recording and session attribution, and surfaces call-level analytics in a vendor dashboard. The implementation uses website-embedded tracking instrumentation and a customer-facing click-to-call element to link calls to online marketing sources. The implementation targets core business functions including marketing attribution, sales lead capture and customer service for Delicorner's retail operations in France, scaled to a 30 person organization. Operational governance focused on configuring recording controls, attribution parameter mapping and dashboard access to align call handling workflows with existing customer service processes. The deployment scope is website-level instrumentation with operational reporting and configuration managed through the Optico application.
DEVISUBOX Professional Services 71 $8M France Optico Optico Call Tracking and Recording 2020 n/a In 2020 DEVISUBOX implemented Optico for Call Tracking and Recording on its website. The Optico deployment is instrumented directly on the DEVISUBOX site to capture inbound call events and attribute them to web sessions, supporting marketing and sales visibility into phone lead sources. Optico is configured to deliver standard Call Tracking and Recording capabilities including call tracking, call recording, dynamic number insertion, and session to call attribution, with an analytics interface used to correlate web interactions to phone contacts. Operational responsibility is concentrated on the website channel and the implementation supports Marketing and Sales functions, with governance organized around centralized number provisioning and role based access to recordings and reports to control operational use and data access.
Eurl Pharmacie Marc Retail 5 $1M France Optico Optico Call Tracking and Recording 2020 n/a In 2020, Eurl Pharmacie Marc implemented Optico to provide Call Tracking and Recording capabilities for customer contact handling and marketing attribution on its website. Optico was deployed as a website-embedded call tracking and recording solution, leveraging standard category capabilities such as dynamic number insertion, inbound call attribution to web sessions, and call recording tied to individual interactions. The deployment scope covered the France-based retail pharmacy storefront and phone-driven customer service workflows for a five person organization, with Optico instrumenting incoming call paths used for prescription and in-store inquiries. Operational governance focused on maintaining centralized call logs and controlled staff access to recordings, and on integrating call analytics and tagging into daily pharmacy service and marketing workflows.
Professional Services 29 $3M France Optico Optico Call Tracking and Recording 2017 n/a
Retail 8 $3M France Optico Optico Call Tracking and Recording 2020 n/a
Healthcare 85 $14M France Optico Optico Call Tracking and Recording 2020 n/a
Oil, Gas and Chemicals 25 $6M France Optico Optico Call Tracking and Recording 2019 n/a
Leisure and Hospitality 10 $2M France Optico Optico Call Tracking and Recording 2023 n/a
Professional Services 10 $1M France Optico Optico Call Tracking and Recording 2017 n/a
Life Sciences 20 $7M France Optico Optico Call Tracking and Recording 2022 n/a
Showing 1 to 10 of 18 entries

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