List of Oracle Cloud HCM Workforce Management Customers
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Since 2010, our global team of researchers has been studying Oracle Cloud HCM Workforce Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Cloud HCM Workforce Management for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Cloud HCM Workforce Management for Workforce Management include: Vinci, a France based Manufacturing organisation with 282241 employees and revenues of $83.88 billion, Zebra Technologies (including Reflexis), a United States based Professional Services organisation with 10700 employees and revenues of $5.40 billion, Black & Veatch, a United States based Construction and Real Estate organisation with 12000 employees and revenues of $5.10 billion, Ricoh USA, a United States based Professional Services organisation with 20000 employees and revenues of $5.00 billion, Dexcom, a United States based Life Sciences organisation with 10200 employees and revenues of $4.03 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle Cloud HCM Workforce Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Cloud HCM Workforce Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banglalink | Communications | 3583 | $550M | Bangladesh | Oracle | Oracle Cloud HCM Workforce Management | Workforce Management | 2020 | n/a |
In 2020, Banglalink implemented Oracle Cloud HCM Workforce Management as a core component of a company-wide HR transformation program. The implementation was led by an internal Oracle Fusion HCM lead focused on redesigning HR business processes and instrumenting a data driven HR and admin capability across the organization in Bangladesh.
Oracle Cloud HCM Workforce Management at Banglalink was configured to deliver a full suite of workforce capabilities, including Global Human Resources, Talent and Organization Development, Compensation and benefits, Time & Absences, Performance management, and Payroll Integrations. The deployment also incorporated Oracle Recruiting Cloud, Oracle Learning Cloud, Oracle Digital Assistant as an AI chatbot, and a helpdesk module, aligning system configuration with workforce planning and absence management workflows typical of the Workforce Management category.
Integration work explicitly included payroll integrations and a seamless connection for HR applications over Microsoft Teams to create an omni channel employee experience, and an analytics platform for Balance Score Card driven decision making. Operational coverage spanned HR and Admin functions, front office digitization efforts, and lifecycle processes for employees, with implementation activities focused within Banglalink's Bangladesh operations.
Governance and process transformation were formalized through change management analyses, design of future service delivery models, and stakeholder communication strategies, while organizational design and workforce planning projects were executed in parallel. Implementation control included analytics platform design and centralized configuration management for HR processes to enable standardized workflows and digital onboarding experiences.
Explicit outcomes reported by implementation stakeholders include successful delivery of the full Oracle Fusion HCM suite components listed above, digitization of the front office, enablement of a hybrid workplace through digitized employee lifecycle processes, and introduction of an omni channel PaaS experience for employees via Teams and Oracle Digital Assistant.
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Bank of Thailand | Banking and Financial Services | 1600 | $330M | Thailand | Oracle | Oracle Cloud HCM Workforce Management | Workforce Management | 2022 | n/a |
In 2022 the Bank of Thailand implemented Oracle Cloud HCM Workforce Management to centralize HR and workforce management capabilities for the central bank and to support a shift toward an employee-centric HR operating model. The deployment is positioned as a cloud-first, single platform implementation aimed at supporting hybrid work models and improving employee experience across the organization.
The implementation of Oracle Cloud HCM Workforce Management includes Oracle Recruiting, Oracle Human Resources, Oracle Talent Management, Oracle Learning, Oracle Compensation, Oracle Workforce Management, Oracle Data Masking and Oracle Fusion HCM Analytics, along with the Oracle ME employee experience components. Configuration work emphasized standardizing HR processes on a common data platform, automating routine personnel workflows, and provisioning talent and learning workflows consistent with workforce management best practices.
Operational coverage focuses on HR, talent management, payroll-adjacent processes and organizational operations within the Bank of Thailand, with the platform consolidating disparate HR data into a single data model. The project narrative highlights consolidation of all HR data within the Oracle Cloud HCM suite to enable consistent employee records and to support data-driven HR decision making without naming specific external integration endpoints.
Governance and rollout were framed around an internal change management program led by Suchot Piamchol, Senior Director and Head of Human Resources Change Management Project, with an emphasis on process standardization, reduction of manual approvals and role-based access to centralized HR information. The approach prioritized workflow simplification and governance to sustain consistent HR operations across employee populations while ensuring data controls through Data Masking capabilities.
Outcomes called out by the Bank of Thailand include streamlined HR processes, improved workflows, a more engaging employee experience, and consolidated HR data to enable effective data-driven HR and organizational operations. The implementation leverages Oracle Cloud HCM Workforce Management as the backbone for workforce management and HR analytics to support ongoing workforce planning and employee lifecycle management.
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Black & Veatch | Construction and Real Estate | 12000 | $5.1B | United States | Oracle | Oracle Cloud HCM Workforce Management | Workforce Management | 2021 | n/a |
In 2021, Black & Veatch implemented Oracle Cloud HCM Workforce Management as part of a global HCM transformation program. Black & Veatch positioned Oracle Cloud HCM Workforce Management as the primary Workforce Management platform to centralize HR and workforce operations across its global business units.
Oracle Cloud HCM Workforce Management was configured to deliver core Workforce Management capabilities including time capture and time and attendance policies, scheduling and roster configuration, absence management, labor cost allocation, and workforce analytics. Configuration emphasized rule based time policies and automated approval workflows to support consistent timekeeping and scheduling governance across business units.
The implementation was executed within the broader Oracle Cloud HCM program, with the HCM and WFM Application Lead and Process and Governance Lead embedded as core project resources. Operational coverage included HR, workforce management teams, and regional business units, and the project team led business scenario development for testing and adoption activities under the Oracle Cloud HCM umbrella.
Governance and process controls were formalized through a maintained master list of deviations and open items known as the list, a Process Change Request process, and a Key Business Decision log to capture rationale. The Process and Governance Lead coordinated testing scenarios, managed project artifacts on Teams, supported Product Owners and Business Leads, and provided facilitation and troubleshooting to drive adoption and process standardization.
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Cotton On Group | Retail | 20000 | $2.8B | Australia | Oracle | Oracle Cloud HCM Workforce Management | Workforce Management | 2020 | KPMG |
In 2020, Cotton On Group implemented Oracle Cloud HCM Workforce Management as its global human resources and recruiting platform, using Oracle as the vendor. The rollout executed three discrete go lives covering the company headquarters, retail stores, and distribution centre divisions, spanning all eight Cotton On Group brands within Australia, and establishing a centralized Workforce Management platform for HR and recruiting functions.
The implementation delivered a suite of Oracle modules including Core HR, Recruiting Cloud, Absence Management, Workforce Compensation, Oracle Integration Cloud, and Learning Modules. Configuration work focused on consolidating employee master data, standardizing recruiting workflows, automating absence and compensation processes, and enabling learning administration through the Oracle Cloud HCM Workforce Management application.
Architecturally, Oracle Integration Cloud was used as the integration and orchestration layer to unify HR data flows across the new HCM modules and to enable automated reporting and data consolidation. The deployment approach segmented scope by business division and brand, allowing iterative cutovers across headquarters, retail operations, and distribution centres to limit operational disruption while establishing a single source of truth for people data.
The implementation was led by Certus APAC using its CloudSure delivery methodology, with KPMG recorded as an implementation partner or VAR. Governance changes included removal of duplicate data entry, automation of reporting, and increased transparency over recruitment and staff performance workflows, with an emphasis on cultural alignment and agile delivery between Cotton On Group and Certus APAC.
Reported business outcomes from the program included improved visibility across people activities, reduction of manual tasks and duplicate entry, automation of reporting, reduced data security exposure, and increased transparency of performance and recruitment processes. The Oracle Cloud HCM Workforce Management deployment was positioned to better enable recognition, development, and internal movement of employees as the organization entered its next phase of HR capability development.
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CPS Energy | Utilities | 3628 | $3.5B | United States | Oracle | Oracle Cloud HCM Workforce Management | Workforce Management | 2024 | KPMG |
In 2024, CPS Energy selected Oracle Cloud HCM Workforce Management as a core element of a broader enterprise resource planning program, formalizing a new contract with Oracle America, Inc. The contract value is $70.0M with a 10 year term, and the program is funded from a $304M program budget with funding requirements secured through the rate increase effective February 2024.
The deployment is centered on Oracle Cloud HCM Workforce Management, implemented as a cloud hosted workforce management layer within CPS Energys integrated utilities platform. Configuration focus is on Workforce Management and Time & Attendance capabilities that align to the People & Culture function, using Oracle Cloud HCM Workforce Management to standardize scheduling, time capture, and workforce administration workflows across the organization.
Oracle Cloud HCM Workforce Management is being implemented as part of a unified suite that includes Capital Projects and Construction Projects, Asset Management, Work Order Management and Mobile Field Service, Procurement including Inventory and Vendor Management and Accounts Payable, Financials for budgeting and financial reporting, and Customer Experience for billing and collections. The program framing identifies these modules as integrated solution components, indicating intended data and process orchestration between workforce management and operations, finance, procurement, assets, and customer service modules.
Procurement and governance followed a deliberate vendor selection process including vendor proposals, evaluations, demonstrations, a two vendor due diligence phase, and a recommendation of Oracle as technology partner, with KPMG named as the implementation advisor. Funding cadence is broken out by fiscal period, with $30.0M allocated from the program budget in FY2026 through FY2029, $40.0M from operating budgets in FY2030 through FY2034, and the remainder of the program budget designated to support implementation and ancillary services.
The implementation narrative centers on CPS Energy People & Culture and operational workforce coverage across service and field operations, with Oracle Cloud HCM Workforce Management positioned to be the authoritative system for workforce scheduling and timekeeping within the integrated utilities platform. The documentation emphasizes contract and funding structure, the modular scope of the integrated solution, and the governance path used to select Oracle as the ERP technology partner.
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Life Sciences | 10200 | $4.0B | United States | Oracle | Oracle Cloud HCM Workforce Management | Workforce Management | 2019 | n/a |
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Government | 5700 | $1.8B | United States | Oracle | Oracle Cloud HCM Workforce Management | Workforce Management | 2020 | n/a |
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Manufacturing | 5500 | $553M | United States | Oracle | Oracle Cloud HCM Workforce Management | Workforce Management | 2016 | n/a |
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Construction and Real Estate | 5000 | $1.3B | United States | Oracle | Oracle Cloud HCM Workforce Management | Workforce Management | 2020 | n/a |
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Construction and Real Estate | 7800 | $2.5B | United States | Oracle | Oracle Cloud HCM Workforce Management | Workforce Management | 2015 | n/a |
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