List of Oracle Documaker Customers
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Since 2010, our global team of researchers has been studying Oracle Documaker customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Documaker for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Documaker for Document Management include: Progressive Casualty Insurance Company, a United States based Insurance organisation with 70053 employees and revenues of $87.64 billion, Humana, a United States based Insurance organisation with 95500 employees and revenues of $83.06 billion, HSBC, a United Kingdom based Banking and Financial Services organisation with 212409 employees and revenues of $67.40 billion, MetLife, a United States based Insurance organisation with 45000 employees and revenues of $66.91 billion, New York Life, a United States based Insurance organisation with 13000 employees and revenues of $50.00 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle Documaker, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Documaker customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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21st Century Insurance | Insurance | 2000 | $1.0B | United States | Oracle | Oracle Documaker | Document Management | 2015 | n/a |
In 2015, 21st Century Insurance implemented Oracle Documaker for Document Management to centralize policy billing and customer correspondence production. Oracle Documaker was deployed to support core business functions including policy administration, billing operations, and customer service communications, with explicit focus on template-driven composition and batch document generation.
The implementation configured Oracle Documaker for template library management, rules-based composition, variable data merging, and multi-format batch output including PDF and PostScript. Documerge 3.2 was used alongside Oracle Documaker to orchestrate document assembly, and configuration included barcode and output queue controls consistent with enterprise correspondence workflows.
Operational integration tied Oracle Documaker to the enterprise Oracle database and to existing batch preprocessing streams developed in COBOL and managed by JCL and Korn shell scripts. Print and delivery routing integrated with Solimar Print Director for print stream control, and archival and production control workflows were coordinated with SharePoint and Serena Dimensions for program and script lifecycle management.
Governance was implemented through application team ownership, with responsibilities for unit and system integration testing across HP Unix, Sun Solaris, and Windows platforms, disaster recovery procedures, and ensuring data integrity and availability of document production processes. The project emphasized production control, technical specifications for document rules and triggers, and operational handoffs to policy administration and customer communications teams.
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AAA The Auto Club Group Florida | Insurance | 300 | $40M | United States | Oracle | Oracle Documaker | Document Management | 2018 | n/a |
In 2018, AAA The Auto Club Group Florida implemented Oracle Documaker as a Document Management solution. The deployment targeted policy administration and customer communications for the Auto and Package product lines on the Guidewire InsuranceNow platform, and was administered from Tampa, FL with a dedicated development team responsible for document production, imaging, and batch interfaces.
Oracle Documaker was configured to manage document templates, drive batch output workflows, and generate event driven correspondence tied to InsuranceNow transactions. The implementation produced documents consumed by ImageWrite imaging processes and supported batch interface exports to IVANS, aligning document generation with underwriting and policy lifecycle events.
Integrations explicitly included batch interface support to IVANS, imaging handoff via ImageWrite, delivery of a Florida DMV integration for Auto and Package lines, and initiation of an AAA Drive integration on the InsuranceNow platform. Operational governance was led by a Project Manager II who managed the developer team, handled daily support and annual state audit readiness, and oversaw the rollout from September 2018 to June 2019.
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AARP | Non Profit | 2300 | $1.9B | United States | Oracle | Oracle Documaker | Document Management | 2012 | n/a |
AARP implemented Oracle Documaker in 2012 to support its Document Management requirements for billing and invoicing across multiple product lines. The deployment centralized the Billing Publishing system that generates Bills and Invoices for Affinity, Commercial Lines, Personal Lines, and PLIC segments and also produces state specific forms and DNOCS notice of cancellation forms.
Configuration work focused on billing and invoice templates, the creation of a FIRMBOOK process for AARP and Affinity business, installation of IMB barcode logic in invoice templates, and automated handling of pre printed stuffer insertion using GUNTHER system barcoding. Technical deliverables included data layouts, invoice design, copybook and rules extraction provided to the Oracle Documaker implementation team, with documents produced as online METACODE for downstream processing.
Integrations and operational coverage tied Oracle Documaker to TABS supplied input files and to Corporate Output Operations for printing, inserting, and mailing, with coordinated engagement with print vendors during major issues. The implementation environment spanned Unix operating systems, Microfocus COBOL, Shell Script, Autosys scheduling, Remedy incident tracking, Compuset and Streamweaver alongside Oracle Documaker as the document engine.
Governance and rollout were conducted through close collaboration between AARP developers, tech leads and business customers, including QA led paper output reviews and template design sessions. Technical leadership on the Documaker implementation involved providing rules and copybooks to the Documaker team and operational coordination with Corporate Output Operations and print vendors to standardize billing publishing workflows.
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Allianz Life | Insurance | 2175 | $1.8B | United States | Oracle | Oracle Documaker | Document Management | 2012 | n/a |
In 2012, Allianz Life implemented Oracle Documaker for Document Management to standardize print report generation and form rendering across its print systems. A Senior Business Systems Analyst was engaged from December 2012 to June 2013 to gather functional and non-functional requirements and to translate those requirements into detailed design specifications for the print reports development team. Workstreams concentrated on system mapping and annotated sample documentation to produce detailed database to form field mapping used by Crystal Reports and Oracle Documaker print processes. Deliverables included formal functional and non-functional business requirement documentation, field-level mapping artifacts, and detailed design guidance that informed template configuration and the design-to-print workflow, establishing documentation-based governance for ongoing form changes and development handoffs.
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American Campus Communities | Construction and Real Estate | 3000 | $750M | United States | Oracle | Oracle Documaker | Document Management | 2022 | n/a |
In 2022 American Campus Communities implemented Oracle Documaker as a Document Management solution to centralize enterprise document generation and output management. Oracle Documaker was deployed to support batch document production, on demand forms, and scripted document workflows across the organization.
The implementation used Documaker Design Studio for template development, Documaker Batch Processing for XML and flat file inputs, Documaker scripting and Transall for runtime logic, and On Demand forms to enable interactive document rendering. Configuration work focused on data mapping into Documaker inputs, template lifecycle control, and automated batch orchestration for scheduled statement and correspondence runs.
Integrations were built into existing ETL and data movement infrastructure, leveraging Informatica Cloud and Informatica PowerCenter for ingestion, Oracle 10g and MySQL as source and staging databases, and ODI based change data capture to reduce load windows. The solution consumed XML and flat file feeds produced by upstream ETL pipelines and was operated using scheduling and automation tooling such as AutoSys, CA ZENA, TWS, and Jenkins, with source code and CI processes managed in GitHub.
Operational ownership aligned with the data office and application support teams who worked in Agile sprints and coordinated business user requirements, testing, and sign off. Governance included establishing change control and data governance practices, scripted error handling and logging for batch processes, and ongoing maintenance workflows for template updates and ETL adjustments, with the implementation remaining in production from June 2022 and continuing to the present.
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Insurance | 22100 | $26.8B | United States | Oracle | Oracle Documaker | Document Management | 2014 | n/a |
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Insurance | 1400 | $2.9B | United States | Oracle | Oracle Documaker | Document Management | 2019 | n/a |
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Insurance | 4900 | $7.5B | United States | Oracle | Oracle Documaker | Document Management | 2019 | n/a |
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Insurance | 815 | $430M | United States | Oracle | Oracle Documaker | Document Management | 2016 | n/a |
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Insurance | 3000 | $5.3B | United States | Oracle | Oracle Documaker | Document Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating Oracle Documaker
- Media Worldwide, a India based Media organization with 70 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Media Worldwide | Media | 70 | $6M | India | 2025-06-17 |