List of Oracle Hospitality Micros Simphony Cloud Customers
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Since 2010, our global team of researchers has been studying Oracle Hospitality Micros Simphony Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Hospitality Micros Simphony Cloud for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Hospitality Micros Simphony Cloud for Point Of Sale include: Whitbread, a United Kingdom based Leisure and Hospitality organisation with 38000 employees and revenues of $4.00 billion, HMSHost, a United States based Leisure and Hospitality organisation with 10000 employees and revenues of $2.00 billion, Pizza Hut UK, a United Kingdom based Retail organisation with 5050 employees and revenues of $1.35 billion, Carden Park Hotel, a United Kingdom based Leisure and Hospitality organisation with 225 employees and revenues of $24.0 million, Bunkhouse Group, a United States based Leisure and Hospitality organisation with 200 employees and revenues of $22.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Hospitality Micros Simphony Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Hospitality Micros Simphony Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bunkhouse Group | Leisure and Hospitality | 200 | $22M | United States | Oracle | Oracle Hospitality Micros Simphony Cloud | Point Of Sale | 2021 | n/a |
In 2021, Bunkhouse Group deployed Oracle Hospitality Micros Simphony Cloud as its Point Of Sale system. Oracle Hospitality Micros Simphony Cloud was provisioned to support point of sale operations across Bunkhouse Group's portfolio of hotels, coffee shops, and restaurants, aligning POS workflows with front desk and food and beverage operations.
The implementation used the cloud-hosted Oracle Hospitality Micros Simphony Cloud platform paired with on-premise POS terminals and network infrastructure, leveraging virtual server environments and VLAN provisioning for secure segmentation. Functional capabilities implemented included order entry and routing, payment processing, menu and pricing management, shift and cashier controls, and standard Point Of Sale reporting and reconciliation workflows.
Integrations were structured to connect the Oracle Hospitality Micros Simphony Cloud deployment with property systems explicitly referenced by Bunkhouse Group, including property management systems such as Opera, Infor, and StayNTouch, and with revenue, reservation, and sales systems including Duetto, SynXis, and Tripleseat, as well as guest servicing and communication tools. The operational scope covered multiple properties in the Bunkhouse portfolio including hotels and coffee shops in Austin, San Antonio, Marfa, San Francisco, Baja California, and Salado, with IT teams and on-site staff coordinating property-level cutovers.
Governance and rollout were led by an IT Project Manager working with the IT Manager and managed service providers, focusing on project budgets, implementation timelines, regular status reporting, vendor coordination on-site, documentation and manuals updates, and security controls such as network access, firewall configuration, and backup procedures. Change management included pre-implementation property IT change windows and post-implementation documentation to support hotel operations and ongoing maintenance.
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Carden Park Hotel | Leisure and Hospitality | 225 | $24M | United Kingdom | Oracle | Oracle Hospitality Micros Simphony Cloud | Point Of Sale | 2015 | n/a |
In 2015 Carden Park Hotel implemented Oracle Hospitality Micros Simphony Cloud to establish a centralized Point Of Sale platform across its hospitality outlets. The Oracle Hospitality Micros Simphony Cloud deployment targeted transactional capture for food and beverage, bars, and events, aligning Point Of Sale data flows with finance and revenue reporting processes.
The implementation included configuration of core Point Of Sale capabilities such as menu and pricing management, tableside ordering and modifiers, payments and tender handling, staff and shift controls, and back office reporting for sales reconciliation. Oracle Hospitality Micros Simphony Cloud was provisioned to support inventory controls and cost of sales capture, enabling more structured P&L data and purchasing oversight for the accounts office and F&B management.
Rollout was organized around outlet level sequencing with role based security profiles and training for food and beverage supervisors and accounting staff, and configuration governance focused on menu versioning and pricing controls. Operational scope covered on property food and beverage operations and finance workflows, with process changes to ordering, cash handling, and month end sales reconciliation to align POS transaction data with accounting records.
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HMSHost | Leisure and Hospitality | 10000 | $2.0B | United States | Oracle | Oracle Hospitality Micros Simphony Cloud | Point Of Sale | 2019 | n/a |
In 2019, HMSHost implemented Oracle Hospitality Micros Simphony Cloud to standardize retail operations across hundreds of restaurants and bars in airports and train stations. The Oracle Hospitality Micros Simphony Cloud deployment serves as the operational POS backbone for HMSHost, consolidating point of sale functions across multibrand, multisite concessions and enabling consistent transaction processing and menu execution across sites.
The implementation focused on Point Of Sale capabilities typical of enterprise food and beverage operations, including centralized menu and pricing configuration, real time order routing, station level transaction handling, and role based access for staff. Configuration emphasized portable operator profiles and standardized POS workflows, which allowed HMSHost to move employees between the hundreds of managed outlets without additional training, preserving operational continuity across sites.
Oracle Hospitality Micros Simphony Cloud was positioned as the core of HMSHost infrastructure, supporting logistics and workforce mobility across airport and rail concessions. Operational coverage included front of house sales, brand level menu management, and staff scheduling and access controls, impacting operations, workforce management, and site level logistics. Governance centered on centralized configuration and standardized POS workflows to reduce per site variability and simplify rollout for new or seasonal locations.
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Leisure and Hospitality | 290 | $22M | United Kingdom | Oracle | Oracle Hospitality Micros Simphony Cloud | Point Of Sale | 2022 | n/a |
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Retail | 5050 | $1.4B | United Kingdom | Oracle | Oracle Hospitality Micros Simphony Cloud | Point Of Sale | 2015 | n/a |
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Leisure and Hospitality | 38000 | $4.0B | United Kingdom | Oracle | Oracle Hospitality Micros Simphony Cloud | Point Of Sale | 2021 | n/a |
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Buyer Intent: Companies Evaluating Oracle Hospitality Micros Simphony Cloud
- Fatima Group, a Pakistan based Oil, Gas and Chemicals organization with 6300 Employees
- Capability Group New Zealand, a New Zealand based Professional Services company with 30 Employees
- Global Blue, a Switzerland based Professional Services organization with 1783 Employees
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