List of Oracle NetSuite SRP Customers
Oracle
2300 Oracle Way,
Austin, 78741, TX,
United States
Austin, 78741, TX,
United States
1 737-867-1000
Professional Services
162000
$67.1B
Since 2010, our global team of researchers has been studying Oracle NetSuite SRP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle NetSuite SRP for Professional Services Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle NetSuite SRP for Professional Services Automation include: Ceridian, a United States based Professional Services organisation with 8526 employees and revenues of $1.25 billion, W2O Group, a United States based Professional Services organisation with 1100 employees and revenues of $250.0 million, CivicPlus, a United States based Professional Services organisation with 950 employees and revenues of $100.0 million, Cardinal Path, a Canada based Professional Services organisation with 180 employees and revenues of $20.0 million, Techni-Tool Inc, a United States based Distribution organisation with 180 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle NetSuite SRP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Oracle NetSuite SRP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cardinal Path | Professional Services | 180 | $20M | Canada | Oracle | Oracle NetSuite SRP | Professional Services Automation | 2012 | n/a |
In 2012, Cardinal Path implemented Oracle NetSuite SRP for Professional Services Automation. The deployment centralized core PSA capabilities including project management, resource management, time and expense capture, billing management, and project accounting. The implementation aligned Oracle NetSuite SRP with the firm’s professional services delivery and finance functions to provide a single system of record for engagements.
Oracle NetSuite SRP was provisioned as a cloud-based SaaS instance and configured with role-based access controls, centralized project templates, automated time-entry and approval workflows, and scheduled billing events. Operational coverage included professional services teams, project managers, resource planners, and finance personnel across the organization. Governance focused on standardized project lifecycle workflows, time-entry policies, and configuration of billing and revenue recognition workflows to enforce consistent operational processes.
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Ceridian | Professional Services | 8526 | $1.2B | United States | Oracle | Oracle NetSuite SRP | Professional Services Automation | 2013 | n/a |
In 2013 Ceridian implemented Oracle NetSuite SRP as its Professional Services Automation solution. The deployment was delivered into Ceridian’s existing internal applications portfolio where IT Business Technology Operations took responsibility for support and maintenance, including version upgrades and functionality enhancements across NetSuite, Salesforce and Dynamics platforms.
Oracle NetSuite SRP was configured to cover project management, resource management, time and expense capture, and project billing capabilities consistent with Professional Services Automation workflows. The NetSuite SRP deployment was implemented alongside NetSuite DF Billing and AR, and supported record to report and procure to pay integrations referencing NetSuite R2R and P2P components, while ChromeRiver handled expense processing and Salesforce CPQ supported quote to project initiation.
Operational coverage included Finance, Sales and Marketing, Implementation and Professional Services, and Customer Support organizations, reflecting an expansion of application ownership beyond finance. The IT Business Technology Operations team grew from a seven person support group to the mid-thirties as application scope increased, and governance included management of a multi-million dollar application budget and control of General Computing Controls for SOX applicable applications, with defined processes, execution and evidence collection for audits.
The Ceridian program was led and sponsored by IT leadership who reported successful implementations of NetSuite SRP and adjacent ERP and CRM integrations, with ongoing maintenance and vendor partnership to ensure functional enhancements and best practice adoption.
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CivicPlus | Professional Services | 950 | $100M | United States | Oracle | Oracle NetSuite SRP | Professional Services Automation | 2010 | n/a |
In 2010, CivicPlus implemented Oracle NetSuite SRP. Oracle NetSuite SRP was deployed as the company's Professional Services Automation platform to standardize project lifecycle and service delivery workflows across its services organization.
The implementation focused on core Professional Services Automation capabilities, including project and engagement management, project accounting, resource scheduling, and time and expense capture. Configuration emphasized role based dashboards, configurable project templates and automated billing schedules to align services delivery with invoicing cycles. Oracle NetSuite SRP project accounting and billing modules were configured to centralize revenue facing processes and support coordination between finance and services teams.
Operational scope included professional services delivery, finance, and project management teams at CivicPlus, embedding timesheet governance and standardized project controls into day to day operations. Governance introduced standardized workflows for project intake, approval and billing cycles, with process ownership allocated to services operations and finance leadership to ensure consistent delivery and billing practices.
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STUDCO | Building System | Manufacturing | 50 | $10M | United States | Oracle | Oracle NetSuite SRP | Professional Services Automation | 2014 | n/a |
In 2014, STUDCO | Building System deployed Oracle NetSuite SRP as its Professional Services Automation application to support customer billing and service delivery operations. The implementation established Oracle NetSuite SRP as the primary system for handling project-related financials and billing for the company.
The configuration focused on centralizing invoice processing and project accounting, leveraging Professional Services Automation capabilities for configurable billing schedules, time and expense capture, and service billing workflows. Administrative staff processed and billed customer invoices of products and services into Oracle NetSuite SRP as part of day to day finance operations, and the full application name Oracle NetSuite SRP appears in operational procedures and transaction records.
Operational coverage included finance, professional services and office administration, with administrative users maintaining front office responsibilities such as visitor screening, CEO calendar support and travel coordination while executing billing tasks in Oracle NetSuite SRP. Billing workflows were centralized inside Oracle NetSuite SRP to create a single system of record for order to cash and project accounting transactions. Separately, procurement negotiations reduced office supply expenses by 20 percent, an explicit operational outcome documented during the same period.
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Techni-Tool Inc | Distribution | 180 | $20M | United States | Oracle | Oracle NetSuite SRP | Professional Services Automation | 2010 | n/a |
In 2010 Techni-Tool Inc implemented Oracle NetSuite SRP to consolidate customer service, order processing, and compliance workflows under a Professional Services Automation solution. The deployment positioned Oracle NetSuite SRP as the transactional and service management backbone for contact center operations and internal order handling.
Oracle NetSuite SRP was configured to process e-business transactions through Oracle NetSuite, handle orders, quote requests, warranty returns, and track order status. The implementation supported contact center case handling and customer interactions across telephone, fax, mail, and Click to chat on the Techni-Tool website, and included generation of miscellaneous reports for contact center representatives and management. Configuration emphasized quote and pick ticket error review and internal customer service support to various departments.
Operational integrations centered on Oracle NetSuite e-business processing and operational workflows for contact center representatives, branch Customer Service Supervisors, inside and outside sales teams, and other internal departments. Export processing capabilities were implemented for Mexico and Canada, covering export documentation, export invoices, trade data requests, and completion of export forms. Compliance controls included mandatory MK Denial checks and review of foreign purchase order terms and conditions prior to order finalization for Government and Commercial contracts.
Governance and workflow changes formalized purchase order and contract review prior to order finalization, escalation paths to assist contact center representatives in expediting problem situations, and routine monitoring of call reports to identify trends and feedback to branch supervisors. Oracle NetSuite SRP provided a unified platform for transactional processing, contact center reporting, and export compliance within Techni-Tool Inc.
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Manufacturing | 15 | $1M | United States | Oracle | Oracle NetSuite SRP | Professional Services Automation | 2006 | n/a |
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Manufacturing | 150 | $17M | United States | Oracle | Oracle NetSuite SRP | Professional Services Automation | 2010 | n/a |
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Professional Services | 1100 | $250M | United States | Oracle | Oracle NetSuite SRP | Professional Services Automation | 2015 | n/a |
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Buyer Intent: Companies Evaluating Oracle NetSuite SRP
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Oracle NetSuite SRP Coverage
Oracle NetSuite SRP is a Professional Services Automation solution from Oracle.
Companies worldwide use Oracle NetSuite SRP, from small firms to large enterprises across 21+ industries.
Organizations such as Ceridian, W2O Group, CivicPlus, Cardinal Path and Techni-Tool Inc are recorded users of
Oracle NetSuite SRP for Professional Services Automation.
Companies using Oracle NetSuite SRP are most concentrated in Professional Services and Distribution, with adoption spanning over 21 industries.
Companies using Oracle NetSuite SRP are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle NetSuite SRP across Americas, EMEA, and APAC.
Companies using Oracle NetSuite SRP range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of Oracle NetSuite SRP include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle NetSuite SRP customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Professional Services Automation.