List of Oracle Self-Service Human Resources Customers
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Professional Services
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$67.1B
Since 2010, our global team of researchers has been studying Oracle Self-Service Human Resources customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Self-Service Human Resources for HR Service Delivery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Self-Service Human Resources for HR Service Delivery include: Enterprise Products, a United States based Oil, Gas and Chemicals organisation with 7300 employees and revenues of $40.00 billion, The Sherwin-Williams Company, a United States based Manufacturing organisation with 64088 employees and revenues of $23.05 billion, Macys, a United States based Retail organisation with 94189 employees and revenues of $23.01 billion, Wesco, a United States based Distribution organisation with 20000 employees and revenues of $21.82 billion, Emerson (inc. Aspen), a United States based Professional Services organisation with 71000 employees and revenues of $18.02 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle Self-Service Human Resources, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AMP Limited | Banking and Financial Services | 2275 | $862M | Australia | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2021 | KPMG |
In 2021, AMP implemented Oracle Self-Service Human Resources as part of a consolidation to a single Oracle Fusion Cloud HCM platform, establishing a unified HR Service Delivery foundation across the group. The consolidation gave central visibility and evidence of the documented goals, check-ins and performance reviews of more than 90 percent of its 3000 employees, up from evidence for about 40 percent previously, according to AMP director of people services Malcolm Dore.
The deployment of Oracle Self-Service Human Resources centrally covered core transactions, performance and goals, learning, recruitment and talent workflows, conduct and case management, and servicing. AMP began with core transactions and performance and goals modules before moving to learning and HR helpdesk systems, reflecting a phased functional rollout common to HR Service Delivery programs.
Integration and system rationalization were explicit parts of the program, with AMP decommissioning PageUp for recruitment, Saba for learning management, a Microsoft Forms database used for performance management and elements of self-service, and SAP for payroll as Oracle functionality went live. The project team also worked on transitioning contingent worker management capabilities from SAP Fieldglass into Oracle, leaving the former in line for decommissioning once functionality was validated.
Governance and delivery were run by AMP internal technology teams with KPMG as the system integrator, the business case having been signed off in early 2021 and module deployments progressing from April 2022. All core HR processes were centralized on the Oracle platform, creating a single source for recruitment, talent, core transactions, learning, conduct, case management and servicing under the HR Service Delivery framework.
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Cantor Fitzgerald | Banking and Financial Services | 12000 | $3.6B | United States | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2018 | n/a |
In 2018, Cantor Fitzgerald implemented Oracle Self-Service Human Resources. The deployment targeted HR Service Delivery to streamline employee and manager access to HR transactions across the firm, supporting a workforce of approximately 12,000 in the United States banking and financial services operations.
The Oracle Self-Service Human Resources implementation was configured to deliver employee self service and manager self service capabilities, and to expose compensation workflows through the Compensation workbench. Core HR data models were implemented to centralize person and assignment records, while BI Publisher and Oracle forms and reports were used for operational reporting and document generation. Administration and application logic leveraged AOL based configuration practices and the project surface included Payroll and OAB adjacent processes noted in HR applications expertise.
Integrations were organized around Oracle HRMS components, explicitly linking Core HR and Payroll data flows to the self service layer, and using BI Publisher outputs for report distribution. Operational coverage focused on HR operations, payroll processing, compensation administration, benefits enrollment touchpoints and manager approval workflows, aligning HR Service Delivery functionality with those business functions.
Governance and ongoing support were managed by Cantor Fitzgeralds HR Technology office, led by the Director, Head of HR Technology, with configuration ownership split between HR operations and IT application teams. Rollout and operational handover emphasized HR case handling, role based access configuration and standardization of self service processes to sustain the HR Service Delivery model.
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Dish Network | Communications | 13700 | $15.8B | United States | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2014 | n/a |
In 2014 Dish Network implemented Oracle Self-Service Human Resources within its HR Service Delivery environment to centralize employee self-service and support payroll and field operations. The deployment targeted employee service workflows supporting payroll administration and front end employee service across 12 domestic call centers and five manufacturing and distribution sites, aligning HR Service Delivery with operational payroll needs.
The Oracle Self-Service Human Resources implementation included HR Employee Self-service capabilities and was configured to work alongside the Oracle Time and Labor engine to support time and attendance scenarios. Configuration work emphasized standardization of timekeeping and payroll interfacing, meal and break compliance reporting, and payroll data visibility for executive level analysis.
Integrations reflected explicit systems knowledge in the environment, with links to Oracle E Business Suite applications and coordination with timekeeping platforms such as Kronos Workforce Central and SimplyWork Workforce Management, plus ADP payroll reporting tools mentioned by staff. The program documented transition planning and execution activities affecting roughly 9000 employees moving to Oracle Time and Labor and included efforts to accommodate alternate time clock hardware at multiple sites.
Governance and process change focused on process evaluation and standard practice implementation across regional sites, site level training and staff development, and rollout of timely non compliance reporting to HR, field, and executive leadership. Operational controls centered on payroll non compliance monitoring, timecard edits and accruals management workflows, and training to maintain compliance with industry and legislative changes.
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Emerson (inc. Aspen) | Professional Services | 71000 | $18.0B | United States | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2009 | n/a |
In 2009 Emerson Electric implemented Oracle Self-Service Human Resources, deploying a HR Service Delivery solution to provide employees and managers with direct access to personal records and self-service transactions. The Oracle Self-Service Human Resources deployment was positioned to reduce manual HR touchpoints by enabling viewing and updating of personal information by end users.
Configuration and functional scope centered on core HR Service Delivery capabilities, including personal information management and employee and manager self-service. The implementation was aligned with operational HR processes observed in the corporate HR notes, supporting leave coordination and administration such as Family Medical Leave and disability tracking, EEO and affirmative action data collection and biannual reporting, compensation planning workflows for annual merit and salary range adjustments, performance management processes including annual reviews and quarterly goal tracking, and recruiting and new hire onboarding activities.
Operational coverage focused on Emersons Corporate Division and Supply Chain HR operations, reflecting responsibility for more than 700 corporate division employees and a broader supply chain population that included St. Louis based staff and international sites. The deployment supported HR functions used by Corporate Employee Relations, Compensation Management, and Recruitment teams, and was situated within an enterprise context of global HR processes.
Governance and rollout incorporated established HR process owners and oversight practices from Corporate Personnel, with data collection and reporting responsibilities distributed to Recruitment Assistants and Employee Relations representatives. The system configuration supported organization development and succession planning workflows used for talent reviews, and fed into annual merit budget proposals and salary analysis activities led by corporate HR leadership.
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Enterprise Products | Oil, Gas and Chemicals | 7300 | $40.0B | United States | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2011 | n/a |
In 2011, Enterprise Products implemented Oracle Self-Service Human Resources. The deployment was built on Oracle E-Business Suite R12.1.3 within the company's HR application footprint, targeting HR Service Delivery for its 7,300 employees in the United States oil, gas and chemicals business.
Configuration and module scope centered on E-Business Suite HCM modules, specifically Core HR, Self-Service HR, Workflow and Approval Management Engine, AME. Functional implementation included employee self-service transactions, HR master data administration, and workflow driven approvals and notifications consistent with HR Service Delivery capabilities. Customizations and extensions were developed and supported to adapt workflows and business rules to Enterprise Products HR processes.
Operational delivery emphasized technical support and ongoing maintenance, with documented need for a Senior Specialist in Oracle eBusiness Systems to provide hands on development and support for customizations, extensions, and change activities. The role description specified working with core business users, participation in change management activities, and membership in a large Oracle support team responsible for service delivery and customer satisfaction. Governance centered on structured change control and application level support processes to manage HCM configuration and workflow updates on the R12.1.3 platform.
Enterprise Products positioned Oracle Self-Service Human Resources as the central HR Service Delivery entry point for employee interactions and HR case orchestration, leveraging Workflow and AME for automation. Integrations were contained within the Oracle E-Business Suite HCM stack, with no external system integrations specified in the source note.
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Retail | 400 | $50M | Brazil | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2019 | n/a |
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Government | 120 | $16M | United States | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2016 | n/a |
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Retail | 94189 | $23.0B | United States | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2018 | n/a |
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Non Profit | 3721 | $218M | United Kingdom | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2021 | n/a |
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Government | 258 | $255M | United Kingdom | Oracle | Oracle Self-Service Human Resources | HR Service Delivery | 2017 | n/a |
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Buyer Intent: Companies Evaluating Oracle Self-Service Human Resources
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FAQ - APPS RUN THE WORLD Oracle Self-Service Human Resources Coverage
Oracle Self-Service Human Resources is a HR Service Delivery solution from Oracle.
Companies worldwide use Oracle Self-Service Human Resources, from small firms to large enterprises across 21+ industries.
Organizations such as Enterprise Products, The Sherwin-Williams Company, Macys, Wesco and Emerson (inc. Aspen) are recorded users of
Oracle Self-Service Human Resources for HR Service Delivery.
Companies using Oracle Self-Service Human Resources are most concentrated in Oil, Gas and Chemicals, Manufacturing and Retail, with adoption spanning over 21 industries.
Companies using Oracle Self-Service Human Resources are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Self-Service Human Resources across Americas, EMEA, and APAC.
Companies using Oracle Self-Service Human Resources range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 18.75%, large organizations with 1,001-10,000 employees - 18.75%, and global enterprises with 10,000+ employees - 62.5%.
Customers of Oracle Self-Service Human Resources include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle Self-Service Human Resources customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of HR Service Delivery.