List of Oracle Simphony Customers
Oracle
2300 Oracle Way,
Austin, 78741, TX,
United States
Austin, 78741, TX,
United States
1 737-867-1000
Professional Services
162000
$57.4B
Since 2010, our global team of researchers has been studying Oracle Simphony customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Simphony for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Simphony for Point Of Sale include: Crown Resorts, a Australia based Leisure and Hospitality organisation with 20000 employees and revenues of $5.71 billion, Wynn Las Vegas, a United States based Leisure and Hospitality organisation with 6340 employees and revenues of $2.57 billion, Great Wolf Lodge, a United States based Leisure and Hospitality organisation with 6000 employees and revenues of $780.0 million, Tao Group Hospitality, a United States based Leisure and Hospitality organisation with 3500 employees and revenues of $635.0 million, Torchy's Tacos, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Simphony, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Simphony customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Absolute Hotel Services Group | Leisure and Hospitality | 600 | $120M | Thailand | Oracle | Oracle Simphony | Point Of Sale | 2025 | n/a | In 2025 Absolute Hotel Services Group implemented Oracle Simphony as its Point Of Sale platform across its branded properties. Absolute began the rollout in late 2024 across 23 properties representing 3,600 rooms, with the remaining locations scheduled for transition by early 2026, establishing a clear multiphase deployment timeline for POS and property systems convergence. Oracle Simphony was configured to capture dining transactions, guest check handling, menu and offer orchestration, and loyalty interactions to better understand dining preferences and support targeted offers. The implementation aligns POS functional capabilities with common data constructs for guest profiles and purchases, enabling standard Point Of Sale workflows such as order entry, payments handling, and promotion application together with guest centric personalization. The Simphony deployment is integrated with OPERA Cloud property management to centralize guest data and operational signals on a common data platform, enabling cross functional visibility across distribution, sales, customer service, reservations, housekeeping, and food and beverage operations. OPERA Cloud provides mobile accessibility for staff, allowing faster, data driven decisions across property teams while Simphony supplies transactional and preference data back into the PMS and loyalty processes. Governance and rollout emphasize centralized data and phased property transitions to give management a consolidated operational view and to standardize workflows across sites. Oracle platforms are reported to be refining operations and helping staff deliver service, with the combined OPERA Cloud and Oracle Simphony architecture intended to support revenue related activities and guest experience orchestration without introducing additional third party integrations in the disclosed scope. | |
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Banyan Golf Club of Palm Beach | Leisure and Hospitality | 102 | $10M | United States | Oracle | Oracle Simphony | Point Of Sale | 2021 | n/a | In 2021 Banyan Golf Club of Palm Beach implemented Oracle Simphony as its Point Of Sale across six food and beverage outlets at the resort and golf property. The implementation was led by the Director of Food and Beverage, who established Oracle Simphony for multi-outlet hotel food and beverage operations and supported the launch of the signature restaurant Society 48. Oracle Simphony was configured to deliver outlet management, menu and pricing control, transaction processing, tableside ordering, payment processing, and outlet-level reporting. Configuration emphasized centralized menu hierarchies with outlet-specific variants, and the POS was set up to capture revenue, payroll, expense and NOI data to align with initial budgeting workflows for six venues. Vendor contracts executed during the rollout included Island Oasis, Coca Cola, Ecolab, Frylow, RTI, NUCO2, Open Table and Cintas, creating procurement and service relationships tied to food and beverage operations. The Oracle Simphony deployment was linked operationally to reservation workflows via Open Table and aligned with supplier and service contracts for beverage, CO2 and sanitation vendors to enable outlet-level inventory and purchasing controls. Operational governance included outlet-level configuration standards, centralized reporting rollup for finance and food and beverage leadership, and configuration of forecasting and budgeting inputs to support first year revenue and payroll planning. Rollout activities encompassed POS provisioning for six outlets, configuration of transaction and reporting workflows, and coordination with the Society 48 microsite design to ensure consistent menu and pricing presentation. | |
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Crown Resorts | Leisure and Hospitality | 20000 | $5.7B | Australia | Oracle | Oracle Simphony | Point Of Sale | 2018 | n/a | In 2018 Crown Resorts implemented Oracle Simphony as its Point Of Sale application. The Oracle Simphony Point Of Sale deployment is situated inside Crown Resorts operations and is referenced among a broader estate where IT provides Level 1 and Level 2 support for more than 6,000 users across Hospitality, Gaming and Corporate departments. Oracle Simphony was brought in to deliver core Point Of Sale functions typical of the category, including transaction processing, POS terminal orchestration, menu and pricing management, and offline resiliency for venue endpoints. Configuration and endpoint management are managed alongside other hospitality applications, with standard POS operational terminology used for cashier workflows, shift reconciliation and reporting. The POS implementation operates within an environment that includes Active Directory, Microsoft Exchange, Oracle Opera Cloud Services and Oracle PeopleSoft Enterprise, and it is supported by network and server infrastructure maintained by Crown IT. Support activities explicitly include remote hardware support for POS systems, troubleshooting TCP/IP networking issues including IPTV and VoIP, and performing maintenance, reboots and backups of production servers using VMware platform virtualization. Governance and operational support are delivered through an ITIL aligned service desk model, with IT staff performing system access administration and termination, remote software installation and deployment on workstations and POS devices, and escalating complex incidents to Level 3 and Level 4 resolver teams. Oracle Simphony therefore functions as the enterprise Point Of Sale platform for Crown Resorts hospitality and gaming operations, embedded into existing service desk, access control and virtualized server maintenance processes. | |
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Leisure and Hospitality | 6000 | $780M | United States | Oracle | Oracle Simphony | Point Of Sale | 2018 | n/a |
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Leisure and Hospitality | 3500 | $635M | United States | Oracle | Oracle Simphony | Point Of Sale | 2022 | n/a |
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Leisure and Hospitality | 2500 | $500M | United States | Oracle | Oracle Simphony | Point Of Sale | 2018 | n/a |
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Leisure and Hospitality | 40 | $6M | United States | Oracle | Oracle Simphony | Point Of Sale | 2018 | n/a |
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Leisure and Hospitality | 6340 | $2.6B | United States | Oracle | Oracle Simphony | Point Of Sale | 2019 | n/a |
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Buyer Intent: Companies Evaluating Oracle Simphony
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Oracle Simphony. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Oracle Simphony for Point Of Sale include:
- Touche, a Singapore based Professional Services organization with 23 Employees
- Fineline Distributors, a Trinidad and Tobago based Distribution company with 75 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Oracle Simphony Coverage
Oracle Simphony is a Point Of Sale solution from Oracle.
Companies worldwide use Oracle Simphony, from small firms to large enterprises across 21+ industries.
Organizations such as Crown Resorts, Wynn Las Vegas, Great Wolf Lodge, Tao Group Hospitality and Torchy's Tacos are recorded users of
Oracle Simphony for Point Of Sale.
Companies using Oracle Simphony are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Oracle Simphony are most concentrated in Australia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Simphony across Americas, EMEA, and APAC.
Companies using Oracle Simphony range from small businesses with 0-100 employees - 12.5%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 12.5%.
Customers of Oracle Simphony include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle Simphony customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.