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List of Oracle Utilities Analytics Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Chelan County PUD Utilities 749 $354M United States Oracle Oracle Utilities Analytics Analytics and BI 2017 n/a
In 2017, Chelan County PUD implemented Oracle Utilities Analytics to advance its Analytics and BI capabilities and centralize process analysis for operations and management reporting. The deployment supported an organizational program to analyze and improve processes and workflows to reduce cycle time and process errors, and to improve process efficiency and work quality, with Oracle Utilities Analytics providing reports and visualizations to support management decisions and program performance reporting. As part of the initiative, the team designed and implemented a Business Process Management program that included a program roadmap, maturity model, best practices, modeling syntax, strategy, and tools and technology. Oracle Utilities Analytics was configured to produce data supported reports and visualizations, to surface trends for process based strategies, and to capture technical documentation for processes, procedures, and workflows. New processes were developed through consultation with subject matter experts and program managers to define clear process requirements. Operational integrations and scope included management of the process workstream for the Oracle Utilities Analytics C2M upgrade project, Advanced Distribution Management System, and Advanced Metering Infrastructure and Smart Meters projects, with explicit focus on outage management, new services application processing, and mobile workforce management. The program also addressed process development for handling high density loads related to cryptocurrency mining within the district, and created processes and project management artifacts for a new Pole Attachment Program. These efforts linked analytics outputs into field operations, metering, customer service, and asset management workflows. Governance and rollout emphasized participation on the companys core BI team and integration of the business process management discipline with the BI and Data Analytics program to accelerate program maturity. Change management, documented procedures, and project management artifacts were produced to institutionalize workflow changes and to operationalize modeled processes within the Oracle Utilities Analytics environment. Process owners and program managers were engaged to translate modeled workflows into operational practice. Select achievements noted in the engagement include the design and implementation of the Business Process Management program, and management of the process workstream for the Oracle Utilities Analytics C2M upgrade, Advanced Distribution Management System, and Advanced Metering Infrastructure and Smart Meters projects, all supporting the strategic goals of rapid program maturity and more data driven process improvements across operations.
ICON Water Utilities 403 $249M Australia Oracle Oracle Utilities Analytics Analytics and BI 2020 n/a
In 2020 ICON Water implemented Oracle Utilities Analytics as its enterprise Analytics and BI solution to centralize operational reporting and analytics. The Oracle Utilities Analytics implementation concentrated on centralized reporting, dashboarding, and advanced analytics to support operations, customer service and asset management business functions. Configuration artifacts included data model design, ETL orchestration, semantic layer construction and development of role based dashboards and scheduled reporting workflows. Deployment was architected to ingest operational and meter data feeds into Oracle Utilities Analytics, using extraction and transformation pipelines to normalize source records and accelerate analytical queries. Implementation governance combined ICON Water operational owners with Oracle Australia consultants acting in the OUA Architect and BI Consultant roles, defining data stewardship, security and a staged rollout across operations and customer service teams. The OUA Architect and Consultant scope covered solution architecture, ETL mapping, report and dashboard development, and handover processes to business analysts and system administrators.
K-Electric Utilities 9959 $2.3B Pakistan Oracle Oracle Utilities Analytics Analytics and BI 2016 n/a
In 2016, K-Electric implemented Oracle Utilities Analytics in the Analytics and BI category as a core component of its metering analytics initiative. The deployment was executed as part of the Oracle Meter Data Management project implementation team, with Oracle Utilities Analytics selected to deliver consumer side analytics driven by automated meter reading data. The implementation centered on master data management for physical assets, establishing processes to maintain asset master records and replicate asset data to enterprise wide systems. Functional capabilities delivered included AMR meter analytics for consumption and event analysis, and the design of ad-hoc analytical reports to detect interruptions in service for high value consumers so corrective action can be prioritized. Oracle Utilities Analytics was integrated into the Oracle Meter Data Management flow to ingest AMR meter reads and transform meter data into actionable analytics, while replicated asset master data fed downstream enterprise applications. Operational coverage emphasized coordination between internal consumers, business departments and IT, focusing analytics outputs on customer service, outage identification, metering operations and asset management workflows. Governance and process workstreams addressed ongoing maintenance of asset master data and the operational handoff of analytical reports, with business and IT stakeholders collaborating to convert available data into meaningful information. The role included designing reporting and analytics patterns to support decision making and complaint minimization for high value customers, and establishing routines for data stewardship and report delivery.
Kahramaa Utilities 3000 $4.9B Qatar Oracle Oracle Utilities Analytics Analytics and BI 2020 n/a
In 2020, Kahramaa implemented Oracle Utilities Analytics as part of a multi-stream transformation of its Customer Services Division. The initiative began in March 2020 and was executed as a lead transformation project focused on Billing and Customer Relation Management Processes on an Oracle Solution Stack, with a project schedule of 22 months to go-live and 18 months of post go-live support. Oracle Utilities Analytics, classified in the Analytics and BI category, was configured to deliver enterprise reporting, dashboards, and operational analytics aligned to billing and customer care workflows. The implementation workstreams explicitly included Data Migration, Customer to Meter, Mobile Workforce Management, Web Portal and Mobile Application, Robotic Process Automation, and Oracle Digital Assistant, and Oracle Utilities Analytics was instrumented to consume and normalize data from those streams to support analytics and reporting. The deployment architecture was organized within the Oracle Solution Stack and executed by a cross-functional team of more than 60 staff and multiple subcontractors, supporting integration points across Billing and Customer Relationship Management processes as part of the broader solution. Operational scope centered on the Customer Services Division and involved coordination with multiple business units to align analytics outputs to meter-to-cash and customer engagement operations. Program governance emphasized delivery, scope, schedule, budget, and risk management, using established project plans, work breakdown structures, and burndown charts to track progress. Governance activities included chairing cross-functional workshops to finalize requirements and deliverables, managing internal and external stakeholders, asserting alignment between principals, vendors and business partners, and advising senior management on project health, progress, and challenges.
Metropolitan Electricity Authority Utilities 10596 $6.3B Thailand Oracle Oracle Utilities Analytics Analytics and BI 2020 n/a
In 2020, Metropolitan Electricity Authority implemented Oracle Utilities Analytics as part of an Analytics and BI initiative, with core project activity concentrated between July 2020 and October 2020. The deployment targeted MEA Thailand and focused on delivering a customized analytics layer to support enterprise reporting and operational analytics. Implementation work produced detailed design and test documentation for the customized analytics and mapped business process configuration settings to the Oracle Utilities Analytics Data Warehouse and model designs. The Oracle Utilities Analytics implementation included data model configuration, report and dashboard specification, and analytics test cases aligned to the mapped business processes. Data replication and ETL were executed using Oracle GoldenGate for replication and Oracle Data Integrator for transformation pipelines, with explicit tuning of data extraction and transformation to accommodate data heavy transactions. Architectural work emphasized feeding the OUA Data Warehouse from transactional source systems via replication and batch ETL pipelines, and performance tuning focused on transformation throughput and stability. Governance centered on configuration alignment and test artifacts to validate model mappings and transformation logic prior to production cutover. Documentation, model governance and targeted performance tuning were used as the primary controls during the July 2020 to October 2020 rollout of Oracle Utilities Analytics.
Utilities 14416 $960M Pakistan Oracle Oracle Utilities Analytics Analytics and BI 2014 n/a
Utilities 1000 $100M Trinidad and Tobago Oracle Oracle Utilities Analytics Analytics and BI 2017 n/a
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Buyer Intent: Companies Evaluating Oracle Utilities Analytics

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Oracle Utilities Analytics. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Oracle Utilities Analytics for Analytics and BI include:

  1. Newport Financial Group, a United States based Banking and Financial Services organization with 40 Employees

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FAQ - APPS RUN THE WORLD Oracle Utilities Analytics Coverage

Oracle Utilities Analytics is a Analytics and BI solution from Oracle.

Companies worldwide use Oracle Utilities Analytics, from small firms to large enterprises across 21+ industries.

Organizations such as Metropolitan Electricity Authority, Kahramaa, K-Electric, Peshawar Electric Supply Company and Chelan County PUD are recorded users of Oracle Utilities Analytics for Analytics and BI.

Companies using Oracle Utilities Analytics are most concentrated in Utilities, with adoption spanning over 21 industries.

Companies using Oracle Utilities Analytics are most concentrated in Thailand, Qatar and Pakistan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Utilities Analytics across Americas, EMEA, and APAC.

Companies using Oracle Utilities Analytics range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 42.86%, large organizations with 1,001-10,000 employees - 28.57%, and global enterprises with 10,000+ employees - 28.57%.

Customers of Oracle Utilities Analytics include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Oracle Utilities Analytics customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.