List of Palo Alto Prisma SaaS Customers
Santa Clara, 95054, CA,
United States
Since 2010, our global team of researchers has been studying Palo Alto Prisma SaaS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Palo Alto Prisma SaaS for Cloud Access Security Brokers (CASB) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Palo Alto Prisma SaaS for Cloud Access Security Brokers (CASB) include: Flex, a United States based Manufacturing organisation with 147979 employees and revenues of $25.81 billion, Citizens Bank International, a United States based Banking and Financial Services organisation with 17380 employees and revenues of $8.25 billion, Prologis, a United States based Construction and Real Estate organisation with 2574 employees and revenues of $8.02 billion, Hawaii Medical Service Association, a United States based Insurance organisation with 1600 employees and revenues of $7.45 billion, Iron Mountain, a United States based Professional Services organisation with 11700 employees and revenues of $6.90 billion and many others.
Contact us if you need a completed and verified list of companies using Palo Alto Prisma SaaS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the IaaS software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Citizens Bank International | Banking and Financial Services | 17380 | $8.2B | United States | Palo Alto Networks | Palo Alto Prisma SaaS | Cloud Access Security Brokers (CASB) | 2023 | n/a |
In 2023 Citizens Bank International implemented Palo Alto Prisma SaaS as its Cloud Access Security Brokers (CASB) solution to extend enterprise security controls into SaaS and IaaS environments. The deployment was positioned within the security operations and IT risk control stack and supported governance processes for vulnerability management and incident response. Citizens Bank International Palo Alto Prisma SaaS Cloud Access Security Brokers (CASB) Security Operations relationship centers on surfacing SaaS application telemetry and enforcing access and data controls across corporate cloud usage.
The implementation included typical CASB functional modules such as cloud application discovery, policy based access control, and integration points for data loss prevention workflows. Configuration work reflected policy enforcement for data protection and authentication flows, with explicit alignment to DLP tooling and multi factor authentication systems referenced in the environment. Palo Alto Prisma SaaS was configured alongside inline and API based controls consistent with Cloud Access Security Brokers (CASB) operational patterns.
Integrations tied Prisma SaaS telemetry into existing monitoring and remediation systems, including SIEM platforms such as Splunk, Arcsight and LogRhythm for alerting and forensic logging. The CASB was connected to vulnerability management feeds from Qualys, InsightVM and Tenable and to ticketing and ITIL workflows in ServiceNow to coordinate remediation. Network and access integrations included Zscaler cloud proxy components, SD WAN site to site IPsec VPNs, and Palo Alto VM Series and Azure firewall instances to provide layered enforcement points.
Governance and process changes accompanied the rollout, with vulnerability identification, analysis and remediation coordination mapped to existing vulnerability management practices. SIEM and SOAR standardization work, including Splunk Phantom and Splunk ES or Exabeam UBA instrumentation, was used to operationalize CASB alerts into incident workflows. The program emphasized ongoing monitoring of CASB alerts within security operations and linkage to ServiceNow for remediation tracking and compliance reporting.
Operational scope covered security operations, vulnerability management, and cloud platform teams rather than application development teams, and the CASB work was integrated as part of broader cloud security architecture that included DLP controls, MFA, firewall management and endpoint monitoring. The narrative reflects an implementation focused on enforcement, telemetry integration and process alignment without presuming measurable outcomes beyond the stated operational responsibilities.
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Darwinbox | Professional Services | 1500 | $64M | India | Palo Alto Networks | Palo Alto Prisma SaaS | Cloud Access Security Brokers (CASB) | 2020 | n/a |
In 2020, Darwinbox implemented Palo Alto Prisma SaaS to provide consolidated cloud visibility and user access governance for its multitenant HCM platform. The deployment targeted Cloud Access Security Brokers (CASB) capabilities including unified access controls, real-time monitoring, and centralized alerting to improve security posture across cloud accounts.
The Palo Alto Prisma SaaS deployment implemented cloud security posture management and cloud workload protection capabilities, including container access control and runtime visibility across hosts, containers, and Kubernetes. Palo Alto Prisma SaaS was configured to analyze logs in real time, generate alert rules, and provide a single pane of visibility for security operations and compliance workflows.
Integrations were executed across multiple cloud accounts and cloud native logging sources, consolidating logs such as AWS CloudTrail and CloudWatch into a centralized monitoring plane. The program consolidated approximately 10 disparate security tools including AWS GuardDuty, AWS CloudTrail with CloudWatch Logs group, CloudWatch Logs metrics and rules, Wazuh, and Elastic Search into the Palo Alto Networks platform, and deployed Prisma Access to provide secure VPN access and complete audit logging for internal tools across six regions: Mumbai, Singapore, Frankfurt, Jakarta, North Virginia, and Eurasia.
Governance and operational impacts centered on SOC enablement and streamlined compliance reporting, with the security operations center using the platform to triage and remediate findings in real time. Reported outcomes stated by Darwinbox include a 90 percent reduction in tool sprawl, high-priority incidents reduced to zero from roughly 1,000 in 2020, compliance report turnaround time cut to 30 minutes, and the ability to host 50 internal tool endpoints on a private network with audited secure access through Prisma Access.
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Domain Group | Construction and Real Estate | 1035 | $242M | Australia | Palo Alto Networks | Palo Alto Prisma SaaS | Cloud Access Security Brokers (CASB) | 2018 | n/a |
In 2018, Domain Group implemented Palo Alto Prisma SaaS as part of a broader Palo Alto Networks security deployment. The deployment included two Palo Alto Networks VM-200 virtualized next generation firewalls in the Melbourne data center and a second pair of VM-200 firewalls in Sydney to provide high availability and disaster recovery coverage, securing network ingress and egress for Domain's digital property.
Domain Group subscribed to the full suite of Palo Alto Networks security subscriptions, implementing Threat Prevention, URL Filtering with PAN-DB, GlobalProtect network security for endpoints, WildFire cloud-based threat analysis, Traps advanced endpoint protection, Aperture SaaS security, and AutoFocus contextual threat intelligence. Palo Alto Prisma SaaS and Aperture delivered Cloud Access Security Brokers (CASB) capabilities to provide SaaS application visibility, policy enforcement, and data control across cloud applications.
Panorama network security management was used to centrally manage the hosted network security infrastructure, providing a single pane for configuration, policy distribution, and logging across the VM-200 firewalls and subscription services. WildFire and AutoFocus fed contextual intelligence and analysis into firewall and endpoint workflows, while GlobalProtect and Traps extended enforcement to endpoints and Aperture enforced SaaS controls for IT and security operations.
Operational scope covered Domain Group's network and endpoint security across the Melbourne and Sydney data centers and the broader IT and security operations teams. Governance relied on centralized policy management via Panorama and a site pair high availability architecture, with ongoing support provided through Palo Alto Networks Premium Partner Support services.
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Flex | Manufacturing | 147979 | $25.8B | United States | Palo Alto Networks | Palo Alto Prisma SaaS | Cloud Access Security Brokers (CASB) | 2019 | n/a |
In 2019, Flex deployed Palo Alto Prisma SaaS as a Cloud Access Security Brokers (CASB) solution to enforce centralized security policies and rapidly scale secure remote access for its global workforce. The deployment was driven by the need to extend next generation network security to remote users and assure consistent policy enforcement across regional data centers and cloud services while protecting customer-specific manufacturing networks.
The implementation centered on Palo Alto Networks Prisma Access as a secure access service edge, paired with Cortex XSOAR for security orchestration and automated response, and platform capabilities including Threat Prevention, URL Filtering (PAN-DB), and WildFire. Flex configured microsegmentation and content-level identification to support a Zero Trust posture, using content inspection and segmentation to limit lateral movement and to apply granular access conditions based on contextual signals.
Armature Systems supported the rollout, coordinating global engineering teams to provision Prisma Access service connections regionally and push clients to 20,000 users in seven days with zero downtime. Operational coverage included indirect workforce functions such as procurement, logistics, and finance, enabling those groups to continue critical work from home and to support rapid manufacturing pivots, including new ventilator programs during the COVID-19 pandemic.
Governance and workflow changes emphasized centralized policy administration and automated incident handling, with Cortex XSOAR used to correlate threat indicators and automate response playbooks to reduce ticket volume and accelerate investigations. The configuration ensured remote sessions passed through the same full inspection as on‑network traffic, preventing malware spread from home endpoints to corporate and customer networks and maintaining continuous operations during the emergency rollout.
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Hawaii Medical Service Association | Insurance | 1600 | $7.5B | United States | Palo Alto Networks | Palo Alto Prisma SaaS | Cloud Access Security Brokers (CASB) | 2020 | n/a |
In 2020 Hawaii Medical Service Association implemented Palo Alto Prisma SaaS as a Cloud Access Security Brokers (CASB) solution to centralize cloud access controls and monitoring across security operations and cloud engineering teams. The deployment focused on operationalizing cloud security tooling to support threat hunting, incident investigation, and executive reporting across AWS workloads and internal security functions.
Configuration work included establishing and tuning custom policies for Palo Alto Prisma SaaS, creating procedures to enforce those policies, and developing playbooks to drive consistent investigations. The team created a standardized threat hunting program mapped to the MITRE ATT&CK framework, and they performed Purple team testing to validate detections and refine executive reporting workflows.
Prisma SaaS was integrated into a multi-tool detection and response stack, with alerts investigated via McAfee SIEM, anomalous indicators triaged using Extrahop and Tanium, and case management executed through The Hive open source tool. The implementation supported a security monitoring process for AWS, positioning Palo Alto Prisma SaaS as the CASB control point that fed policy events and contextual telemetry into downstream investigation and case workflows.
Governance emphasized cross-team standardization, with established procedures and policies to govern cloud architecture and monitoring, and iterative playbook updates aligned to the threat hunting program. Operational responsibilities were distributed across security operations, cloud engineering, and incident response teams to maintain tuned Prisma Saas policies and sustain the security monitoring process for cloud environments.
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Professional Services | 11700 | $6.9B | United States | Palo Alto Networks | Palo Alto Prisma SaaS | Cloud Access Security Brokers (CASB) | 2021 | n/a |
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Construction and Real Estate | 2574 | $8.0B | United States | Palo Alto Networks | Palo Alto Prisma SaaS | Cloud Access Security Brokers (CASB) | 2019 | n/a |
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Professional Services | 3150 | $1.3B | United States | Palo Alto Networks | Palo Alto Prisma SaaS | Cloud Access Security Brokers (CASB) | 2021 | n/a |
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Non Profit | 170 | $18M | United Kingdom | Palo Alto Networks | Palo Alto Prisma SaaS | Cloud Access Security Brokers (CASB) | 2018 | n/a |
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Professional Services | 4650 | $2.8B | United States | Palo Alto Networks | Palo Alto Prisma SaaS | Cloud Access Security Brokers (CASB) | 2020 | n/a |
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Buyer Intent: Companies Evaluating Palo Alto Prisma SaaS
- Vgm Consultants, a India based Professional Services organization with 5000 Employees
- It Technologie, a Germany based Media company with 80 Employees
- Kbite Automatisering Netherlands, a Netherlands based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Vgm Consultants | Professional Services | 5000 | $1.3B | India | 2026-08-03 | |
| It Technologie | Media | 80 | $8M | Germany | 2026-04-21 | |
| Kbite Automatisering Netherlands | Professional Services | 10 | $1M | Netherlands | 2026-01-14 | |
| Manufacturing | 32 | $5M | United States | 2025-05-29 | ||
| Media | 10 | $1M | United Kingdom | 2025-03-06 | ||
| Professional Services | 380 | $40M | India | 2024-11-24 | ||
| Professional Services | 10 | $1M | India | 2024-10-24 | ||
| Banking and Financial Services | 2000 | $2.7B | Switzerland | 2024-08-02 |