List of Pega 7 Platform Customers
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Since 2010, our global team of researchers has been studying Pega 7 Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pega 7 Platform for Apps Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pega 7 Platform for Apps Development include: Bank West BnP Paribas, a France based Banking and Financial Services organisation with 178000 employees and revenues of $76.46 billion, Aegon, a Netherlands based Insurance organisation with 15700 employees and revenues of $32.50 billion, Lloyds Banking Group, a United Kingdom based Banking and Financial Services organisation with 61228 employees and revenues of $24.18 billion, Achmea, a Netherlands based Banking and Financial Services organisation with 14000 employees and revenues of $24.06 billion, Rabobank, a Netherlands based Banking and Financial Services organisation with 47000 employees and revenues of $20.53 billion and many others.
Contact us if you need a completed and verified list of companies using Pega 7 Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Pega 7 Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Achmea | Banking and Financial Services | 14000 | $24.1B | Netherlands | Pegasystems | Pega 7 Platform | Apps Development | 2014 | n/a |
In 2014 Achmea implemented Pega 7 Platform within an Apps Development initiative to establish a new message handling application for the organization. The engagement involved building the Pega 7 Platform application from scratch and defining a class structure to support message processing and rule orchestration across connected systems.
The implementation team configured and developed messaging connectors and runtime components, including JMS, MQ, and File Connect, and authored PRPC rules to drive routing and transformation logic. Work focused on class design, rule organization, and message handling workflows to enable reusable processing patterns and maintainable rule sets within the Pega 7 Platform.
The project included many interfaces to external systems, explicitly integrating with enterprise messaging middleware through JMS and MQ and ingesting files via File Connect, creating an application layer that interoperates with Achmea systems and third party endpoints. Integration work emphasized connector configuration and interface orchestration to ensure consistent message flows between the Pega 7 Platform and external endpoints.
Governance and operational readiness centered on knowledge transfer and developer enablement, with coaching provided to new colleagues in developing PRPC rules and applying the class structure conventions established during design. The implementation established rule governance and development practices to support ongoing maintenance and extension of the Pega 7 Platform message handling application.
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Aegon | Insurance | 15700 | $32.5B | Netherlands | Pegasystems | Pega 7 Platform | Apps Development | 2011 | n/a |
In 2011, Aegon implemented Pega 7 Platform as a strategic Apps Development initiative overseen by the Process Excellence team. The PEGA workflow system implementation and associated change management programme emphasized workflow and case management, a business rules engine, and process orchestration capabilities, using the Pega 7 Platform to model and automate core insurance processes.
The programme focused on configuring process models, building reusable rule sets, and assembling user facing process applications under Process Excellence governance. Change management activities were embedded in the rollout, with staged deployments to operational teams, role based training and governance forums to sustain process ownership, aligning Pega 7 Platform, Apps Development and the Process Excellence function for centralized process design and ongoing operational governance.
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AEGON UK | Insurance | 2136 | $717M | United Kingdom | Pegasystems | Pega 7 Platform | Apps Development | 2010 | n/a |
In 2010, AEGON UK implemented Pega 7 Platform as an Apps Development initiative to simplify and modernize core business processes. The Pega 7 Platform deployment was framed to balance the needs of Customers, Employees and the Shareholder while creating a structured program for process standardization and agility.
The implementation leveraged Apps Development capabilities typical of the Pega 7 Platform, including case management, process orchestration, business rules and decisioning, and multi channel user interface composition. Configuration emphasized automating routine workflows and embedding configurable rules to reduce manual handoffs and accelerate change cycles.
AEGON UK organized a cross functional team of subject matter experts to explore problems, assess opportunities and articulate an end state vision that drove a phased rollout. The program prioritized channel shift and increased automation as explicit outcomes, while designing controls to keep humans in the loop for complex customer interactions.
Governance was structured around stakeholder alignment across customer service, operations and IT, using iterative delivery and visioning sessions to reconcile customer, employee and shareholder priorities. The approach combined case centric applications delivered on the Pega 7 Platform with rules governance to institutionalize process improvements and sustain operational workflows.
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Bank West BnP Paribas | Banking and Financial Services | 178000 | $76.5B | France | Pegasystems | Pega 7 Platform | Apps Development | 2009 | n/a |
In 2009, Bank West BnP Paribas implemented Pega 7 Platform for Apps Development. The deployment was scoped to an internal innovation unit described as the Head of a small Start-up inside BNP Paribas, positioning Pega 7 Platform as the primary low-code and rules-driven application development and orchestration environment for that group. The initial effort emphasized rapid application assembly and process standardization within the confined startup remit rather than an immediate enterprise-wide rollout.
The Pega 7 Platform implementation leveraged category-aligned capabilities typical of Apps Development, including low-code composition, case management, business process management, and a centralized rules engine. Configuration work focused on reusable rule artifacts, case types, process flows, UI harnesses, and decisioning logic to accelerate iterative delivery. These functional modules were used to formalize workflows and embed business rules directly into application artifacts.
Governance centered on application lifecycle controls, rule versioning, and traceable change management to support iterative releases by the internal startup team. Operational coverage remained within product development and operations teams of the BNP Paribas startup, with local deployment and administration responsibilities aligned to that unit rather than to a global centralized program. Pega 7 Platform served as the repository for development artifacts and process orchestration during the implementation.
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Direct Line Group | Insurance | 8975 | $6.2B | United Kingdom | Pegasystems | Pega 7 Platform | Apps Development | 2011 | n/a |
In 2011, Direct Line Group implemented Pega 7 Platform as a core component of its Apps Development efforts to standardize claims orchestration and customer facing application development. The Pega 7 Platform was applied to address car insurance and claims operations, establishing a model driven approach to case lifecycle and rule based process handling across the insurer's operational units.
Configuration work centered on Pega 7 Platform case management, decisioning rules, and process orchestration capabilities, with development of reusable case types, business rule repositories, and model driven application artifacts. The implementation emphasized automation of claim routing and triage, template based workflows for common claims scenarios, and rule versioning to separate business logic from application code.
Deployment aligned Pega 7 Platform with a Java based enterprise runtime to integrate with the insurer's existing application stack, and implementations targeted interfaces to policy systems, claims repositories, document management stores, and customer data sources. Operational coverage focused on claims processing teams and contact center workflows, enabling centralized orchestration of cross functional tasks and real time case visibility for business users.
Governance established centralized rule stewardship and staged rollouts to claims and customer service teams, with business analyst ownership of rule sets and formalized change control for production rule updates. Direct Line Group had earlier extended its use of Chordiant and migrated to Chordiant J2EE XML architecture in 2002, reflecting prior CRM modernization activity that preceded the 2011 Pega 7 Platform deployment.
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Banking and Financial Services | 61228 | $24.2B | United Kingdom | Pegasystems | Pega 7 Platform | Apps Development | 2009 | n/a |
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Banking and Financial Services | 13854 | $322M | Indonesia | Pegasystems | Pega 7 Platform | Apps Development | 2012 | n/a |
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Banking and Financial Services | 47000 | $20.5B | Netherlands | Pegasystems | Pega 7 Platform | Apps Development | 2013 | n/a |
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Media | 32000 | $18.1B | United Kingdom | Pegasystems | Pega 7 Platform | Apps Development | 2011 | n/a |
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Insurance | 3000 | $2.3B | United States | Pegasystems | Pega 7 Platform | Apps Development | 2015 | Capgemini |
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Buyer Intent: Companies Evaluating Pega 7 Platform
- Relconsoft, a United Kingdom based Professional Services organization with 10 Employees
- Magellan Consulting, a France based Professional Services company with 1200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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