List of Pega CLM-KYC Customers
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Since 2010, our global team of researchers has been studying Pega CLM-KYC customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pega CLM-KYC for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pega CLM-KYC for AML, Fraud and Compliance include: Erste Group Bank, a Austria based Banking and Financial Services organisation with 45942 employees and revenues of $25.10 billion, ING Nederland, a Netherlands based Banking and Financial Services organisation with 55901 employees and revenues of $20.05 billion, RBC Capital Markets, a Canada based Banking and Financial Services organisation with 7000 employees and revenues of $8.17 billion, Danske Bank UK, a United Kingdom based Banking and Financial Services organisation with 1400 employees and revenues of $242.0 million and many others.
Contact us if you need a completed and verified list of companies using Pega CLM-KYC, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pega CLM-KYC customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Danske Bank UK | Banking and Financial Services | 1400 | $242M | United Kingdom | Pegasystems | Pega CLM-KYC | AML, Fraud and Compliance | 2022 | n/a |
In 2022, Danske Bank UK implemented Pega CLM-KYC on Pega SaaS to transform mortgage origination and customer onboarding across its United Kingdom retail operations. The deployment focused on embedding Pega CLM-KYC capabilities into end to end customer journeys, using Pega SaaS as the operational platform for case management, orchestration, and configurable customer onboarding workflows to support AML, Fraud and Compliance requirements.
Pega CLM-KYC was applied to onboarding and mortgage application flows with emphasis on KYC orchestration, identity verification workflows, rules driven decisioning, and automated case routing consistent with AML, Fraud and Compliance use cases. Configuration centered on customer lifecycle management, stage based case templates, and re-usable decision rules to accelerate complex multi-step mortgage journeys while maintaining auditability and compliance controls.
Operational coverage targeted mortgage origination teams and customer onboarding functions within Danske Bank UK, with staged rollout into related retail banking processes. Governance included centralized configuration of rules and case templates, role based approvals for compliance steps, and knowledge sharing through the Pega community where the bank cited rapid success and documented lessons learned from the implementation.
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Erste Group Bank | Banking and Financial Services | 45942 | $25.1B | Austria | Pegasystems | Pega CLM-KYC | AML, Fraud and Compliance | 2021 | n/a |
In 2021, Erste Group Bank implemented Pega CLM-KYC for corporate onboarding and KYC reviews across entities in Austria and Central & Eastern Europe. The deployment sits in the AML, Fraud and Compliance category and was targeted at streamlining corporate onboarding workflows and ongoing KYC review processes.
The Pega CLM-KYC implementation included case orchestration for client lifecycle events, workflow automation for KYC reviews, rules based decisioning to execute compliance checkpoints, and document and identity data handling to support due diligence. The Pega CLM-KYC platform automated over 50 compliance checkpoints as part of its configured functional capabilities.
Operational coverage extended across Erste Group Bank entities in Austria and Central & Eastern Europe, impacting corporate onboarding teams, compliance units, and front office intake processes. The program focused on standardizing KYC review cadence and embedding automated checkpoints into the onboarding and periodic review lifecycle.
Erste Group Bank executed a rapid six month minimum lovable product rollout before wider regional scaling, using a phased MLP approach to governance and expansion. The initiative reduced onboarding processing time by about 60 percent and supported broader scaling of automated compliance controls across the region.
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ING Nederland | Banking and Financial Services | 55901 | $20.1B | Netherlands | Pegasystems | Pega CLM-KYC | AML, Fraud and Compliance | 2019 | n/a |
In 2019, ING Nederland implemented Pega CLM-KYC to create one standard, global Know Your Customer platform across 38 countries. Pega CLM-KYC was adopted as the bank's AML, Fraud and Compliance application to support onboarding, periodic reviews and event-driven KYC reviews.
The implementation centered on the Pega CLM-KYC case management and orchestration capabilities, configured to handle end-to-end onboarding workflows, periodic KYC cycles and event-driven remediation. Configuration emphasized rules-driven decisioning and automated case routing to enforce consistent KYC logic and exception handling across jurisdictions.
The program was delivered as a multi-year global rollout led from ING's Netherlands operations, with operational coverage focused on compliance and onboarding functions across the bank. The deployed platform processes approximately 1,000,000 cases per quarter and serves as the central KYC processing backbone for 38 countries.
Governance was standardized through a single global KYC platform approach, aligning workflows and review policies under Pega CLM-KYC while enabling local jurisdictional controls where required. Reported outcomes include 91.5% fully automated case completion, reflecting high automation of case processing and standardized operational procedures.
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Banking and Financial Services | 7000 | $8.2B | Canada | Pegasystems | Pega CLM-KYC | AML, Fraud and Compliance | 2018 | n/a |
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Buyer Intent: Companies Evaluating Pega CLM-KYC
- Bank of America, a United States based Banking and Financial Services organization with 213000 Employees
- Shell Singapore, a Singapore based Oil, Gas and Chemicals company with 3000 Employees
- Grinnell College, a United States based Education organization with 550 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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