List of Perceptyx Platform Customers
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United States
Since 2010, our global team of researchers has been studying Perceptyx Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Perceptyx Platform for Employee Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Perceptyx Platform for Employee Engagement include: FedEx, a United States based Transportation organisation with 50000 employees and revenues of $87.69 billion, Aviva, a United Kingdom based Insurance organisation with 29091 employees and revenues of $53.09 billion, Southern Company, a United States based Utilities organisation with 28314 employees and revenues of $26.72 billion, BJ's Wholesale Club, a United States based Retail organisation with 34000 employees and revenues of $20.50 billion, C. H. Robinson, a United States based Professional Services organisation with 11855 employees and revenues of $16.23 billion and many others.
Contact us if you need a completed and verified list of companies using Perceptyx Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Perceptyx Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aviva | Insurance | 29091 | $53.1B | United Kingdom | Perceptyx | Perceptyx Platform | Employee Engagement | 2023 | n/a |
In 2023 Aviva implemented the Perceptyx Platform for Employee Engagement to support a companywide redesign of talent assessment and selection. The Perceptyx Platform was positioned as the central tool for assessment orchestration under the Talent Assessment & Selection Lead, reporting into the Head of Talent Management. Aviva Perceptyx Platform Employee Engagement Talent Management and Strategic Resourcing describes the relationship between vendor, category and business function used in the program.
The implementation focused on configuration of assessment design and delivery capabilities including standardized assessment criteria, multi level selection frameworks from Early Careers to Executive, and analytical reporting of collective assessment results. The Perceptyx Platform configuration emphasized embedding assessment tools into existing people workflows, authoring assessment content, and establishing a single source for talent data to enable analysis of strengths and development areas. Data literacy and analytic methods were explicitly part of the capability set to support the Talent Assessment & Selection Lead in custodianship of talent data.
Integrations were implemented to connect the Perceptyx Platform with Aviva people technology, explicitly linking assessment outputs to Workday and ServiceNow as part of the people technology portfolio. Operational coverage included assessment and selection activity across the People Function and Strategic Resourcing teams, with specific operational touchpoints in Norwich and regular engagement with the London office, within Aviva’s global matrixed business model. The implementation supported assessments across levels and was designed to surface talent gaps and development needs for downstream talent and learning processes.
Governance centered on building and embedding an assessment and selection framework, defining ownership for assessment data, and aligning methods with legal and ethical standards and best practice, with provision to partner with external experts where required. The rollout emphasized process embedding across recruitment and talent workflows, establishing the Talent Assessment & Selection Lead as the custodian of the assessment strategy and talent data governance. Configuration and governance decisions were framed to ensure assessments linked back to the company’s people technology landscape and to be operable by front line leaders through to C Suite stakeholders.
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BJ's Wholesale Club | Retail | 34000 | $20.5B | United States | Perceptyx | Perceptyx Platform | Employee Engagement | 2017 | n/a |
In 2017 BJ's Wholesale Club implemented the Perceptyx Platform as a SaaS Employee Engagement solution to support HR and talent management functions across corporate and people operations. The Perceptyx Platform was positioned within a broader multi-year software strategy and implementation roadmap for HCM and related workforce systems that the Director of IT Corporate Systems developed and began executing in 2017.
The Perceptyx Platform implementation focused on standard Employee Engagement capabilities, including enterprise engagement surveys, pulse checks, analytics and diagnostics, and action planning workflows aligned to talent management processes. Configuration emphasized role based access, reporting for HR stakeholders, and near realtime analytics to inform talent and organizational development decision making.
Operationally the rollout was managed from corporate IT with oversight from the Director of IT Corporate Systems, who staffed and directed a team of 18 resources and maintained 24X7 application support for critical business systems. Deployment governance was embedded in the five year roadmap, with the Perceptyx Platform delivered as one of several SaaS applications coordinated alongside HCM and learning initiatives to centralize employee feedback into HR and people operations workflows.
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C. H. Robinson | Professional Services | 11855 | $16.2B | United States | Perceptyx | Perceptyx Platform | Employee Engagement | 2019 | n/a |
In 2019 C.H. Robinson partnered with Perceptyx and implemented the Perceptyx Platform as its Employee Engagement solution to create a continuous employee listening capability and amplify employee voices. The initiative aimed to replace an outdated survey approach with a faster, more actionable cadence, moving from biennial surveys that produced results in six months to processes that deliver initial results in one month and more detailed data within two weeks post-survey.
The implementation centered on a blended survey architecture that combined an initial census study with recurring pulse surveys. Perceptyx Platform dashboards were configured for manager and leader consumption, enabling rollups by division, population, and job profile and supporting slicing and dicing of data to surface readiness for hybrid work models. The program included targeted survey design, a pulse deployed in November 2019 focused on manager communication and belief in action, and later pulses in 2020 and 2021 to measure return to office sentiment, all integrated into an employee listening cadence and an Employee Experience Journey Map to guide communications and manager resources.
Operational coverage included global divisions with distinct leadership styles, a Return to Office team and executive sponsors who used persona driven segmentation to design a flexibility model for in office, hybrid, and remote profiles. Human Resources, change practitioners, general managers, and frontline managers were primary business functions engaged, with manager-facing analytics used to drive team level conversations and localized action planning. The program emphasized delivering actionable insight at the job profile level to inform differentiated engagement and workplace design choices.
Governance and rollout combined a coalition approach across HR and stakeholders with targeted change management, manager enablement, and staged survey timing to allow rapid iteration and pivoting based on employee feedback. Explicit outcomes reported by C.H. Robinson included faster insight delivery, stronger manager conversations where managers shared results, and increased employee belief that feedback would lead to action, with employees reporting they felt heard as the listening program matured.
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DuPont | Oil, Gas and Chemicals | 24000 | $12.4B | United States | Perceptyx | Perceptyx Platform | Employee Engagement | 2020 | n/a |
In 2020, DuPont contracted with Perceptyx to implement the Perceptyx Platform for Employee Engagement. The Perceptyx Platform underpins DuPont's IMPACT Employee Engagement Survey program, which runs an annual comprehensive census in November and a mid year pulse survey in June that uses a ten item pulse as a progress check.
DuPont configured the Perceptyx Platform to deliver the full survey lifecycle, including census administration, a targeted ten item pulse, manager level dashboards, and embedded analytics for action planning. The platform is also used to administer 360 assessments with three distinct forms, Leader 360, an individual contributor form, and an ad hoc Plant Leader assessment, with participant registration available on demand and administration executed in monthly batches culminating in group debriefs.
The implementation included operational segmentation and access controls, DuPont created a custom demographic to split the workforce into Production and Non Production cohorts using job family and salary grade to analyze engagement drivers by population. Managers with a minimum threshold of ten survey responses in their reporting hierarchy receive access to team results, and Local HR partners and Talent Management coordinate manager notifications and site level rollouts across Production sites.
Governance and workflow changes were formalized, managers are invited to Perceptyx and DuPont Talent Management co hosted webinars to navigate dashboards and expectations, and DuPont enforces a simple 1 2 3 action planning process where managers identify 1 local action theme, 2 action strategies, and commit to checking progress 3 times per year. Talent Management ran targeted leadership development cohorts, a bespoke Leadership Fundamentals program for production managers, and Local HR led site workshops, while the organization reinforced visible operational behaviors such as Gemba Walks to support manager team engagement.
Outcomes reported for the 2023 IMPACT survey are explicitly stated, Production managers increased career conversations by 7 points, increased performance feedback by 5 points, and improved support for work life balance by 5 points, and the DE&I index improved by 6 points. DuPont reported a 77 percent response rate to the annual voluntary engagement survey in 2023 with an 80 percent engagement index and a low annual voluntary attrition rate of 5 percent, and the organization cites incremental engagement improvements over the four years of using the Perceptyx Platform.
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FedEx | Transportation | 50000 | $87.7B | United States | Perceptyx | Perceptyx Platform | Employee Engagement | 2017 | n/a |
In 2017, FedEx implemented the Perceptyx Platform to support Employee Engagement initiatives across its approximately 50,000 employee population. The deployment targeted HR and people leaders, positioning the Perceptyx Platform as the primary tool for engagement measurement and people analytics within FedEx.
The implementation emphasized core Employee Engagement capabilities, including enterprise survey design and cadence management, pulse surveys, aggregated analytics and reporting, manager dashboards, and structured action planning workflows. Perceptyx Platform configuration prioritized role-based dashboards and standardized survey templates to enable repeatable listening programs and trending analysis.
Operational coverage focused on HR, talent management, and front-line people managers, enabling regular feedback loops between employees and leadership. Governance elements implemented included survey cadence controls, data access policies for people leaders, and formalized action planning ownership to drive follow up from survey results.
FedEx used Perceptyx Platform to centralize engagement measurement and to instrument manager-level accountability and people analytics practices. The narrative reflects the relationship FedEx Perceptyx Platform Employee Engagement HR and people operations, with the Perceptyx Platform serving as the nominated system of record for engagement insights.
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Banking and Financial Services | 11024 | $11.7B | United States | Perceptyx | Perceptyx Platform | Employee Engagement | 2021 | n/a |
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Banking and Financial Services | 14700 | $3.6B | United States | Perceptyx | Perceptyx Platform | Employee Engagement | 2020 | n/a |
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Utilities | 28314 | $26.7B | United States | Perceptyx | Perceptyx Platform | Employee Engagement | 2018 | n/a |
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Buyer Intent: Companies Evaluating Perceptyx Platform
- Influx, a United States based Professional Services organization with 30 Employees
- Gulf Food Company Americana, a United Arab Emirates based Consumer Packaged Goods company with 130 Employees
- Expedia Cruises, a United States based Professional Services organization with 2500 Employees
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